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Mandarin Oriental plans for major growth in luxury vacation rental business

Dec. 06, 2024
3 min read
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Mandarin Oriental plans for major growth in luxury vacation rental business
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One of the most lavish hotel companies in the world is about to give a major boost to its exclusive mix of ultraluxury vacation rentals.

Mandarin Oriental now has full ownership of its small platform of luxurious vacation rental homes, company leaders announced this week at the International Luxury Travel Market (ILTM) in Cannes, France. The company plans to operate this business, originally known as Mandarin Oriental Private Homes, independently and under a new name: Mandarin Oriental Exceptional Homes.

“Since launch, these exquisite private homes have become a natural extension to the Mandarin Oriental brand, providing us with an opportunity to enter new destinations and introduce unique experiences to our fans around the world,” Laurent Kleitman, group chief executive of Mandarin Oriental, said in a statement ahead of an ILTM media presentation. “Each hand-picked luxurious home fits naturally into our portfolio, and in many cases, their locations provide opportunities for our guests to combine a hotel stay with a villa experience and explore more of the destination in different ways — all with the assurance of Mandarin Oriental’s award-winning brand.”

Mandarin Oriental’s vacation rental platform isn’t exactly coming for Airbnb’s crown as the world’s largest vacation rental platform. The Mandarin offering launched in 2022 with eight privately owned homes and has since grown to 25. Mandarin Oriental wants to see that figure grow to north of 100.

The expansion focus will be on summer and winter leisure destinations in the Mediterranean, the Alps and various locales in North America. Current locations for Mandarin-affiliated vacation home rentals include the Cotswolds and London in the U.K., as well as the south of France, the Spanish vacation hot spots of Majorca and Ibiza, Bali and the luxe Los Angeles neighborhood of Bel Air.

Mandarin Oriental Exceptional Homes can also fuel growth in the U.S., where Mandarin Oriental has just three hotels. But Kleitman told reporters at ILTM this week that more announcements are coming.

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“This market is, of course, a critical one,” he added of the U.S.

One of the competitive advantages of a Mandarin Oriental-affiliated vacation rental is that the company strictly reviews listings and holds them to the same high standards as an actual Mandarin Oriental hotel. Each home is serviced by a Mandarin Oriental-trained team with extensive local knowledge. Guests have a dedicated concierge during their stay as well as private, on-demand culinary experiences from an in-house private chef. Homes receive daily housekeeping during a stay, and guests can also enjoy luxurious hotel-like amenities such as bathrobes.

Of course, this kind of service comes at a hefty price: Rates for Villa Infinity, the Bel Air estate on Mandarin Oriental Exceptional Homes, start at $42,900 for four nights. A more affordable option is the platform’s Masseria Pistola farmhouse in Puglia, Italy, which sleeps upward of 20 guests and starts at 13,000 euros ($13, 750) per week.

Related reading:

Featured image by MANDARIN ORIENTAL EXCEPTIONAL HOMES
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.