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Lyft quietly adds wait time fees to most rides

Jan. 24, 2023
2 min read
Los Angeles Exteriors And Landmarks - 2020
Lyft quietly adds wait time fees to most rides
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Lyft has quietly added wait time fees for all rides, matching competitor Uber, which has had them since 2016.

"The wait time fee was implemented recently," according to a Lyft spokesperson, who confirmed that Lyft now charges riders a wait fee beginning two minutes after the estimated pickup time for most rides.

Additional charges may apply "depending on how busy it is," per Lyft. These fees do not apply to certain rides, including Shared, Access and Assisted rides, nor do they apply to canceled rides.

"Wait time fees may be charged at a per minute rate when your driver has arrived at the pickup location and has been waiting for more than 2 minutes (5 minutes for Lux Black and Lux Black XL [rides])," the company explains online. "If a driver arrives early, fees may apply 2 minutes after the original estimated pickup time."

Lyft's wait time fees will vary by location, and Lyft declined to provide a range of charges riders could reasonably expect.

Riders who typically need more time to board a vehicle can submit a waiver for exemption from wait time fees if their "disability impacts their ability to board a vehicle within 2 minutes of the driver’s arrival at the pickup location," and they should be refunded upon request, per Lyft.

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This recent change mirrors Uber's wait time policy, which charges riders a per-minute fee starting two minutes after arrival for most rides, with an additional three-minute buffer for Uber Black and SUV trips, which begin charging a fee five minutes after arrival.

Two minutes may not be enough time to get to the vehicle, especially at busy pickup points such as airports. To avoid being charged a fee on your next Uber or Lyft ride from an airport, consider pre-booking your ride, which both companies allow riders to do up to 30 days in advance at a specific time.

Uber Reserve includes up to 15 minutes of wait time at no extra charge, while Lyft's service requires you to book a 10-minute pickup window.

Read more: Uber expands airport reserve pickup ahead of summer travel congestion

Featured image by AAARONP/BAUER-GRIFFIN
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

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  • Packed with credits foodies will enjoy
  • Solid welcome bonus

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  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.