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JetBlue Unveils Its First Restyled A320 With Updated Interior

May 02, 2018
5 min read
Photo 2018 1c
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JetBlue formally unveiled its first refurbished A320 on Wednesday, as it officially entered service for the first time on the same day. The aircraft — registration N646JB and named "Bravo Lime Uniform Echo" (all JetBlue planes have a blue-inspired name) — operated its first scheduled flight on Wednesday between Boston (BOS) and Bermuda (BDA).

Since launching as an airline in 2000, JetBlue's A320 refurbishment is the first major overhaul of its fleet. While the interior of the cabin is more in-line with JetBlue's offering on its newer Mint-equipped A321s, passengers will find that the seats are a tighter squeeze. While JetBlue is increasing the number of seats on its A320s, it's still able to keep its "Most Legroom in Coach" catchphrase, as with each phase of the restyle, passengers will still get at least 32 inches of pitch.

JetBlue's old A320s feature a total of 150 seats — with those in traditional economy offering 34 inches of pitch, which is a generous offering, compared to its domestic competitors. With the restyling, JetBlue will add an additional 12 seats, totaling 162. In order to accommodate the additional seats, JetBlue will decrease seat pitch to 32 inches, which is still more than can be expected with its competition that have an average of about 30 to 31 inches. Even More Space seats in both phases will offer 35 inches of pitch. JetBlue is also relocating two lavatories and installing a new galley in order to accommodate the new seats.

At the focus of this refresh for JetBlue is allowing passengers to remain connected while traveling. Inside the refurbished A320s, you'll find a new in-flight entertainment system, featuring a high-definition seatback screen, in-seat power outlets with USB ports and gate-to-gate Fly-Fi — free, as it is on other JetBlue Wi-Fi-equipped aircraft — mood lighting, updated seats, larger overhead bins and more.

In all, there will be two phases to this fleet-wide A320 refurbishment.

Phase 1

The first, which includes N646JB that entered service on Wednesday, features an interior modeled after its A321s — a familiar look for frequent JetBlue flyers. For the next nine months, JetBlue's A320s will be restyled with Collins Aerospace Pinnacle seats, as well as LiveTV 4 entertainment options, which you'll also find on the carrier's A321.

As part of Phase 1, you'll get a larger, 10.1-inch seatback entertainment screen at every seat. The system is equipped with more than 100 channels of live TV, which the carrier also offers on its A321s. Plus, you'll have access to complimentary on-demand content.

Each of the seats will have two power options — a standard plug and USB outlet. With the Collins Aerospace Pinnacle seats, you'll also get an adjustable headrest.

Not only will the seats look more updated and modern, but the cabin interior itself offers a much-refreshed look. There's LED moodlighting throughout the cabin, as well as new, larger overhead bins, sidewalls and carpets.

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Phase 2

Then, in early 2019, JetBlue will transition to refreshing its A320s with a Collins Aerospace Meridian seat and Thales AVANT and ViaSat-2 entertainment products. The Collins Aerospace Meridian seat on its A320s will give each passenger the same 32 inches of pitch in economy (35 inches in Even More Space), but also an additional inch of "living space," likely due to thinner seats and other features.

In all, the Collins Aerospace Meridian seat offers the widest economy seat in the A320 market — at 18.4 inches.

Each passenger will get their own 10.1-inch seatback entertainment screen, which is touchscreen. You'll have access to the same content as previous systems — 100+ channels of live TV and free on-demand content. However, you will be able to personalize the system by using your personal device as a remote, as well as new content like gaming, podcasts, audiobooks and more. The power outlet — both the standard plug and USB — face the passenger, so they're easier to access than those located under the seat.

In addition, these seats will offer adjustable headrests and enhanced cushion comfort. On the seatback, you'll get an elastic stowage device — a spot to put both your personal items and a separate pocket for a water bottle. There will also be a traditional pocket for some larger items.

Bottom Line

Overall, JetBlue expects to complete about 12 A320 restyles (Phase 1) by the end of 2018. The carrier's A320 classics will be restyled first. The overall timeline for the A320 fleet refresh is expected to take approximately three years to complete.

As mentioned, N646JB is en route from Boston (BOS) to Bermuda (BDA) on Wednesday afternoon. According to Flight Aware, it will fly from Palm Beach (PBI) to Boston (BOS) on Wednesday night.

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  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.