JetBlue Trashes Its Trays for Food and Drink Carts
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
JetBlue appears to be heading in the direction of classic meal and drink service. It announced that it will be getting rid of its drink trays in favor of more traditional drink and food carts.
This should cut the amount of time it takes to serve passengers in half, Doug McGraw a spokesman for JetBlue told Bloomberg. It will allow the airline to offer snack and drink service on 95% of its flights. Right now, flight attendants take orders in the aisles and then have to return to the passengers after retrieving their drinks and food from the galley. Crew members will continue to hand out free snacks from snack baskets.
The change stems from JetBlue’s retrofit of its A320 cabins. It had to switch to smaller “Space Flex” galleys to make space for the increased number of seats the aircraft will have. In testing of the new design, flight attendants favored serving food and beverages from a cart.
JetBlue will start switching to carts in late April — and hopefully it will “mitigate some of the pain points with the Flex [galleys]” JetBlue CEO Robin Hayes said to employees last week.
“Do I love the fact that we had to go to Space Flex?” Hayes asked. “No, I’ll be honest — of course not. It creates a much bigger challenge for our crew members to provide that service.”
Southwest will be the last major US airline to serve food and drinks on trays. Carts were already installed on JetBlue aircraft but were reserved for storing drinks and other supplies. The new carts are designed by JetBlue employees and are smaller than a traditional cart.
Featured image courtesy of JetBlue.
Welcome to The Points Guy!
Earn 90,000 bonus miles and 10,000 Medallion® Qualification Miles (MQMs) after you spend $3,000 in purchases on your new card in the first three months of card membership. Offer ends 11/10/2021.
With Status Boost™, earn 10,000 Medallion Qualification Miles (MQMs) after you spend $25,000 in purchases on your Card in a calendar year, up to two times per year getting you closer to Medallion Status. Earn 3X Miles on Delta purchases and purchases made directly with hotels, 2X Miles at restaurants and at U.S. supermarkets and earn 1X Mile on all other eligible purchases. Terms Apply.
- Limited Time Offer: Earn 90,000 Bonus Miles and 10,000 Medallion® Qualification Miles (MQMs) after you spend $3,000 in purchases on your new Card in your first 3 months. Offer expires 11/10/2021.
- Earn up to 20,000 Medallion® Qualification Miles (MQMs) with Status Boost® per year. After you spend $25,000 in purchases on your Card in a calendar year, you can earn 10,000 MQMs two times per year, getting you closer to Medallion® Status. MQMs are used to determine Medallion® Status and are different than miles you earn toward flights.
- Earn 3X Miles on Delta purchases and purchases made directly with hotels.
- Earn 2X Miles at restaurants worldwide, including takeout and delivery and at U.S. supermarkets.
- Earn 1X Miles on all other eligible purchases.
- Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. *Payment of the government imposed taxes and fees of no more than $75 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
- Enjoy your first checked bag free on Delta flights.
- Fee Credit for Global Entry or TSA Pre✓®.
- Enjoy an exclusive rate of $39 per person per visit to enter the Delta Sky Club® for you and up to two guests when traveling on a Delta flight.
- No Foreign Transaction Fees.
- $250 Annual Fee.
- Terms Apply.
- See Rates & Fees