Jet Airways Passengers Experience Nose, Ear Bleeds After Crew Forgets to Pressurize Cabin
A Jet Airways flight was forced to return to its origin on Thursday after about 30 passengers experienced ear and nose bleeds because of low cabin pressure.
Jet Airways Flight 9W697, which was traveling from Mumbai (BOM) to Jaipur (JAI) with 166 passengers and five crew on board, took off normally from BOM. However, shortly after takeoff, the aircraft was forced to return to Mumbai, where it landed normally. An official with India's Directorate General of Civil Aviation (DGCA) told CNN that the crew forgot to pressurize the cabin.
"During climb, crew forgot to select bleed switch due to which cabin pressurization could not be maintained, and oxygen masks got deployed," the official said.
Video posted to social media shows the cabin of the aircraft, a Boeing 737-800 (registration VT-JGS), with oxygen masks deployed.
"All guests were deplaned safely and taken to the terminal," Jet Airways said in a statement. "First aid was administered to few guests who complained of ear pain, bleeding nose, etc." Five people were referred to a hospital for additional medical attention and have since been released.
While Jet Airways confirmed in a statement that the aircraft turned back because of a loss of cabin pressure, the spokesperson refused to confirm that the depressurization was caused by crew error.
In a statement issued on the airline's Twitter account, 144 of the 166 passengers opted to travel to Jaipur via an alternative Jet Airways flight, while 17 passengers chose to travel at another time.
The airline said that it's working with the DGCA in the investigation, and apologized for any inconvenience.
This depressurization incident isn't the first of its kind. In October, a depressurized AirAsia aircraft dropped 20,000 feet, causing panic among passengers. And just last month, a Qantas pilot was incapacitated midair when the cabin suddenly depressurized. If you're ever in an emergency situation that requires the use of an oxygen mask, be sure to know how it works.
TPG featured card
at American Express's secure site
Terms & restrictions apply. See rates & fees.
| 3X | Earn 3X Miles on Delta purchases. |
| 1X | Earn 1X Miles on all other eligible purchases. |
Pros
- Delta SkyClub access when flying Delta
- Annual companion ticket for travel on Delta (upon renewal)
- Ability to earn MQDs through spending
- Various statement credits for eligible purchases
Cons
- Steep annual fee of $650
- Other Delta cobranded cards offer superior earning categories
- Earn 100,000 Bonus Miles after you spend $6,000 or more in purchases with your new Card within the first 6 months of Card Membership and an additional 25,000 bonus miles after you make an additional $3,000 in purchases on the Card within your first 6 months, starting from the date that your account is opened. Offer Ends 04/01/2026.
- Delta SkyMiles® Reserve American Express Card Members receive 15 Visits per Medallion® Year to the Delta Sky Club® when flying Delta and can unlock an unlimited number of Visits after spending $75,000 in purchases on your Card in a calendar year. Plus, you’ll receive four One-Time Guest Passes each Medallion Year so you can share the experience with family and friends when traveling Delta together.
- Enjoy complimentary access to The Centurion® Lounge in the U.S. and select international locations (as set forth on the Centurion Lounge Website), Sidecar by The Centurion® Lounge in the U.S. (see the Centurion Lounge Website for more information on Sidecar by The Centurion® Lounge availability), and Escape Lounges when flying on a Delta flight booked with the Delta SkyMiles® Reserve American Express Card. § To access Sidecar by The Centurion® Lounge, Card Members must arrive within 90 minutes of their departing flight (including layovers). To access The Centurion® Lounge, Card Members must arrive within 3 hours of their departing flight. Effective July 8, 2026, during a layover, Card Members must arrive within 5 hours of the connecting flight.
- Receive $2,500 Medallion® Qualification Dollars with MQD Headstart each Medallion Qualification Year and earn $1 MQD for each $10 in purchases on your Delta SkyMiles® Reserve American Express Card with MQD Boost to get closer to Status next Medallion Year.
- Enjoy a Companion Certificate on a Delta First, Delta Comfort, or Delta Main round-trip flight to select destinations each year after renewal of your Card. The Companion Certificate requires payment of government-imposed taxes and fees of between $22 and $250 (for itineraries with up to four flight segments). Baggage charges and other restrictions apply. Delta Basic experiences are not eligible for this benefit.
- $240 Resy Credit: When you use your Delta SkyMiles® Reserve American Express Card for eligible purchases with U.S. Resy restaurants, you can earn up to $20 each month in statement credits. Enrollment required.
- $120 Rideshare Credit: Earn up to $10 back in statement credits each month after you use your Delta SkyMiles® Reserve American Express Card to pay for U.S. rideshare purchases with select providers. Enrollment required.
- Delta SkyMiles® Reserve American Express Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
- With your Delta SkyMiles® Reserve American Express Card, receive upgrade priority over others with the same Medallion tier, product and fare experience purchased, and Million Miler milestone when you fly with Delta.
- Earn 3X Miles on Delta purchases and earn 1X Miles on all other eligible purchases.
- No Foreign Transaction Fees. Enjoy international travel without additional fees on purchases made abroad.
- $650 Annual Fee.
- Apply with confidence. Know if you're approved for a Card with no impact to your credit score. If you're approved and you choose to accept this Card, your credit score may be impacted.
- Terms Apply.
- See Rates & Fees


