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Insider Series: Carrie's Galley Gossip — Part Five

Jan. 04, 2016
5 min read
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Insider Series: Carrie's Galley Gossip — Part Five
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In this fifth installment of “Carrie’s Galley Gossip,” TPG Insider Carrie A. Trey — a flight attendant for a major airline — shares some of her favorite stories from life at 35,000 feet. Be sure to also check out Part One, Part Two, Part Three and Part Four.

Horses vs. Cows

Late one Sunday evening in November, I left Amsterdam on the night's last flight to New York, traveling as a passenger. The 747 was mostly filled with a laid-back crowd of business travelers bound for Monday meetings and such, and the back section had been converted to take large, precious cargo around the world. On this particular evening, horses would be joining us for the trip across the Atlantic.

Some 747s are equipped to take passengers up front and extra cargo in back on the main deck. Image courtesy of Shutterstock.

About five minutes before departure, the Captain came over the PA and said, “Ladies and gentlemen, as you can see out your windows, the weather here in Amsterdam is deteriorating. The rain has turned to freezing rain and our cargo loaders are no longer working properly. There are horses on the ramp waiting to be loaded, but we need to make sure that with the delay we’re now taking, the proper customs staff will still be on duty when we land. We thank you for your understanding and patience as we work out this unusual situation.”

Horses like to fly, too! Image courtesy of Shutterstock.

The business folk just rolled their eyes and settled back into their newspapers — what else can you do? — but the ring leader of a group of 30 or so geriatric travelers who seemed to have all been on the same river cruise simply wasn't having it.

The incensed, silver-haired minx stood up and shouted, “This is nonsense! They’re holding this damn plane for a bunch of horses! We want to leave RIGHT NOW!”

A few of us looked back at her, rolled our eyes, and turned unceremoniously back around, making it clear that we were utterly disinterested in her tirade. I finally stood up and said, “Madam, would you please put a sock in it? Yelling and carrying on will do nothing to help the situation, and none of us — your fellow passengers — are interested in your inability to be patient!” (I love flying as a passenger, because occasionally, it gives me the rare chance to say what I actually think.)

Edna didn't like it, but Earl was having a great time! Image courtesy of Shutterstock.

My outburst quieted Evil Edna down for a good two minutes until an unsuspecting cabin crew member came through the curtain from business class and started to walk back toward us. I tried to motion to her to turn around and go back but, sadly, she didn’t see me. The rabid old woman stormed into the aisle and blocked the poor flight attendant’s way.

“You!” she screamed. “I demand an answer! Why is this plane being held for horses!?”

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The crew member, God love her, didn’t miss a beat. “Well, ma'am, as you can see,” she said, with a wave of her hand, “we’ve already waited for the cows, so I don’t see why we shouldn’t wait for horses, as well.”

Bam! This zinger elicited uproarious laughter from a man who I assume was Evil Edna’s husband, because she whacked him over the head and shouted, “Earl, it’s not funny!” Well, the rest of us thought it was — and kudos to that poor flight attendant for being able to think so quickly on her feet.

Have a Call Button and a Smile

Some of you frequent flyers may have noticed that there's a call button in the lavatory. It's there because sometimes, in the course of doing whatever one does in there, a passenger may realize that they need help. By help, I of course mean that he or she is too sick to move or is amidst some other urgent situation that would prevent leaving the lavatory to procure assistance. This button is not, however, meant for what happened to me (again!) on a recent flight.

Sometimes the picture on the button overpromises what can be delivered... Image courtesy of Etsy.

The lav call-bell rang, and I went down to the bathroom in question and knocked on the door. “Is everything all right?” I asked.

“Yes,” was the meek answer that came from within.

I pushed the button on the outside that extinguishes and resets the call button, and started to walk away — but it rang again. I turned around and went back, knocked again and asked, “Do you need help?”

“Yes,” they said again, quietly from within the lav.

I unlocked the door from the outside and gingerly cracked it open, asking, “What can I help you with?”

The woman sitting on the can with her pants around her ankles replied, “I’d like a Coke.”

What?! My surprise must have been evident on my face, because she immediately said, “What? It says you’ll bring me a drink. I’d like a Coke!”

I explained that the call-bell button's image of a person holding a cup did not actually mean that beverage service extended to the lavatories, and unless it was medically necessary, she’d have to wash her hands and come out to get her soda. Fingers crossed that aircraft engineers come up with a different illustration soon…

What's the craziest thing you've witnessed on a plane?

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    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.