Broadway blues: 2 of the 8 shows I booked this year have already been canceled
I have tickets for eight Broadway shows this year. Yes, eight. And it's only January. Unfortunately, I won't be seeing them all, thanks to omicron-related cancellations.
Broadway reopened in September, but I wasn't quite ready to get back to it. Finally, in December, after nearly 24 months of musical withdrawal, I took full advantage of Black Friday and Cyber Monday sales, making plans to see shows every weekend for the first three weeks of the year and adding performances to my calendar well into April.
After booking, my friends and I chattered incessantly about how excited we were. Then, the news came: "Jagged Little Pill," which had its final performance on Dec. 17, 2021, was closing permanently. Just a week later, I learned "Mrs. Doubtfire" — for which I also had tickets last year — was going on a temporary hiatus due to illness within the cast.
Here, I'll recap which shows have shut down (either temporarily or permanently), what the requirements are for attending performances in the near future (there are some changes for kids) and what my recent experience was like.
Canceled and postponed Broadway shows
The following shows have been affected:
- "Jagged Little Pill" (permanently canceled)
- "Waitress" (permanently canceled)
- "Thoughts of a Colored Man" (permanently canceled)
- "Mrs. Doubtfire" (resumes March 14)
Other productions — including "Little Shop of Horrors," "The Music Man," "The Lion King," "Aladdin," "Harry Potter and the Cursed Child," "Dear Evan Hansen," "Hadestown," "Six" and "Come From Away," which recently did a show with a full standby cast — also have had to cancel a performance or two due to breakthrough cases.
What to do if you have tickets to a canceled show
Check reliable sites like Broadway.org, Playbill.com and Broadwayleague.com for updates. Also check your email frequently. If your show has been canceled, you will likely receive notification from the entity where you purchased your tickets, along with information about rescheduling your show for another date or requesting a refund, if applicable.
If you know your show has been canceled, but you haven't received communication from your booking outlet, contact customer service to inquire.
I booked my tickets through the TodayTix app, and the funds were automatically processed in the form of a TodayTix credit that I can use to rebook for a later date or to buy tickets to other shows.
Currently, most ticket sellers are offering flexible cancellations as part of Broadway's "Book With Confidence" initiative. For example, Telecharge is allowing patrons with tickets for performances through April 30, 2022, to request refunds or transfer their performance dates up to 48 hours prior to showtime. Similarly, Broadway Inbound, which specializes in group ticket sales, offers exchange and refund options for individuals up to two hours prior to curtain and up to 24 hours prior for groups. (Check with your ticket seller for its specific policies.)
New COVID-19 requirements you should know about
As has been the case since performances resumed last year, everyone must be masked for the entire performance, regardless of age, and all adults and children 12 and older must show proof of full vaccination in order to enter the theater.
A new rule handed down in early December also requires 5- to 11-year-olds to show proof of at least one dose of an approved vaccine. According to a Monday statement from the Broadway League, all 41 Broadway theaters in New York will require full vaccination for this age group by Jan. 29, 2022, and all mask and vaccination requirements will remain in place through at least April 30, 2022.
Related: What it's like to see a Broadway show with kids during COVID-19
My experience during omicron
Of the shows I've booked, 25% have now been canceled or postponed on the dates I was supposed to attend. Another three shows for which I have tickets have had to cancel a performance or two (thankfully, not ones I was scheduled to see). It would be easy to sulk, but as they say, the show must go on. And go on it did when I saw my first performance since February 2020 on Saturday.
Vaccine cards emerged from pockets and purses at the entrance to the Eugene O'Neill Theatre, where a small group of theatergoers gathered to see "Book of Mormon."
I beamed as I showed my proof of inoculation to the gentleman working the door, but he couldn't see just how happy I was to be back because my face was covered by my mask. It's amazing how much has changed in just a couple of years.
Evidence of the "new normal" was everywhere — ushers held giant signs to remind us to "Mask up!" and workers stood at the entrances to the theater's bars to let us know that they were closed. (The bars originally reopened in fall when performances restarted, but they later closed again due to surging omicron cases, according to one of the workers.)
Some things never change, though. The line for the women's restroom spanned two flights of stairs at intermission, and the show ended with a standing ovation. (I saw "Book of Mormon" for the first time 10 years ago, and it's just as funny and irreverent now as it was then.)
During the final rounds of thunderous applause, I gazed up at the beautifully ornate theater ceiling and realized how lucky I was to be there — even with a mask on.
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- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
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| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
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You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
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Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.