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What’s the difference between a credit freeze and a fraud alert?

April 23, 2024
7 min read
Credit freeze
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We do a lot of things in the name of security. We lock our doors, give our accounts complicated passwords and track our checked luggage with AirTags.

But one thing we may overlook in our security efforts is our credit — and it's something we should pay attention to. It seems there are always new reports of data breaches, and chances are good that our credit information has been exposed by now.

Although it’s nearly impossible to completely safeguard your personal information, credit freezes and fraud alerts can provide extra layers of protection. However, they will not eliminate the threat, and invoking either will require additional action on your part if or when you decide to apply for a new line of credit, whether that’s a credit card or something like a home mortgage or auto loan.

With all that in mind, you might wonder: Is the inconvenience worth the extra effort? To help you answer that question, here are the differences between credit freezes and fraud alerts and how they affect credit applications.

What is the difference between a credit freeze and a fraud alert?

A fraud alert is just that: an alert. It still allows you to open a line of credit, but it ensures that an extra security measure is taken.

Woman's hands making credit card payment on her phone
CARLINA TETERIS/GETTY IMAGES

A credit freeze is more intense. With a credit freeze in place, no one, including you, can open a line of credit in your name until the credit freeze is lifted.

Related: How to check your credit score for free

What is a fraud alert?

A fraud alert is an alert on your credit record that requires creditors to take an additional step to validate your identity before approving you for a new line of credit.

Credit report
I_FRONTIER/GETTY IMAGES



When lenders request a copy of your credit report from Equifax, Experian or TransUnion, they will see the fraud alert. The alert informs lenders that they need to take extra steps to verify you are indeed the person who is applying for credit.

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Related: Credit cards that offer a pause button and when to use it

Types of fraud alerts

There are three types of fraud alerts:

  • Temporary fraud alert: If you suspect you might be the victim of identity theft or your credit information might have been compromised, you can file a fraud alert that will apply for one year. (You can renew the alert for free.)
  • Extended fraud alert: This type of alert is available to those who have already had their identity stolen and have filed a report with the Federal Trade Commission via IdentityTheft.gov or made a police report. It remains on your credit reports for seven years. This also allows you to request a free copy of your credit report from each of the three main credit bureaus twice within one year of placing the alert — effectively letting you review your credit report six times to ensure no further instances of fraud occur.
  • Active-duty military alert: If you’re serving in the military and are on active duty, you can protect your credit while away. This type of alert is good for a year and can be extended for the length of your deployment. What’s more, filing this type of fraud alert means the credit bureaus will take you off their marketing lists for unsolicited credit and insurance offers for two years unless requested otherwise.

How do I set a fraud alert?

Setting a fraud alert is a relatively low-effort way to add security to your credit. You simply need to contact one of the three major credit bureaus to set a fraud alert on your credit. Each one is required to notify the others of the fraud alert, so there is no need to contact more than one.

Related: How I learned that my credit card number was stolen

What is a credit freeze?

A credit freeze restricts access to your credit report. While your credit freeze is in effect, you cannot open a new credit account unless you temporarily lift (or “thaw”) the freeze. This extra step is inconvenient but will make it harder for a fraudster to attempt to open new lines of credit in your name.

man talking on phone while on laptop
ROB LEWINE/GETTY IMAGES

Even if a freeze is in place, your current creditors and debt collectors, as well as government agencies, will be able to access your credit report, and you can still do things such as purchase an insurance policy, rent a new apartment or apply for a job without having to lift or remove the freeze.

A credit freeze will remain active until you lift it — temporarily or permanently (sometimes called a “credit thaw”).

How do I freeze my credit?

Unlike fraud alerts, a credit freeze requires you to contact each of the credit bureaus individually:

Be prepared to provide identifying information, including your name, address, birth date and Social Security number. In some cases, you might need a photo ID or a piece of mail addressed to you at your current address.

How do I unfreeze my credit?

Before you apply for new credit, you must lift the credit freeze first or “thaw” your credit report. If you don’t lift your credit freeze, the card issuer or lender won’t be able to access your credit information when it processes your application, and, as a result, you’ll almost certainly be denied.

Because you don’t know which credit reporting agency a card issuer will use when you apply for new credit, you will likely need to lift your freeze with all three of them in advance. When doing this, you can choose a temporary or permanent lift.

SHUTTERSTOCK

If you choose a temporary lift, you can decide the length of time and whether you want to suspend the freeze for a certain range of dates. After those dates pass, the freeze then goes back into effect. This is a convenient way to lift your credit freeze when you need to and then have it automatically reset without you having to remember to do so.

If the freeze was put in place to protect you from identity theft and credit fraud, you should think long and hard before permanently removing the credit freeze.

Also, if you applied for a credit card but forgot to lift your credit freeze, thaw your report and then call the reconsideration line. I made this mistake when I applied for a new Chase credit card a few years ago. Chase reprocessed my application once I thawed my report and approved me for a new account with a great sign-up bonus.

Related: Why you might — or might not — want to invest in a credit-monitoring service

Bottom line

A credit freeze or a fraud alert can help protect you against someone fraudulently opening new credit accounts in your name. Still, you must remain vigilant with your existing credit accounts. For this reason, it’s important to check your three credit reports frequently and review them for errors. If you place a fraud alert, you have the right to request another free credit report from each credit reporting agency.

Having credit protections in place requires some extra time if you want to apply for new credit. But keeping your credit safe from bad guys is worth the effort — especially if you think your personal information has ever been compromised.

Featured image by ANDREW BRET WALLIS/GETTY IMAGES
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

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  • Packed with credits foodies will enjoy
  • Solid welcome bonus

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  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.