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Hopper jumps into the travel experiences game with PlacePass acquisition

Oct. 19, 2021
4 min read
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Hopper jumps into the travel experiences game with PlacePass acquisition
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Travel app Hopper has acquired PlacePass, one of the largest activities aggregators in the world. Not only will Hopper offer its own travel experiences on the app, but it will also power Marriott Bonvoy's Tours and Activities platform through Hopper Cloud.

The rollout is currently slated for sometime in 2022, though Hopper has yet to release an official launch date.

This is Hopper's first foray into the travel experiences business, joining other major brands such as Airbnb and Amazon in offering unique tours, activities and virtual experiences to users.

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"We're thrilled to join such a dynamic and innovative team and accelerate Hopper's entry into the tours and activities space," said Ethan Hawkes, CEO and co-founder of PlacePass, in a press release.

You can find a wide range of bookable experiences on PlacePass — everything from a day cruise to Bimini in the Bahamas from Fort Lauderdale, Florida, to a New York City sunset sailing to a New Orleans mafia, murder and madames historical tour.

Screenshot of the PlacePass website with available experiences in the US
(Screenshot courtesy of PlacePass)

Unfortunately, you won't be able to book experiences through the PlacePass website once experiences are introduced on the Hopper app. You'll have to go through Hopper to book PlacePass activities.

Remember that PlacePass also runs Marriott Bonvoy's Tours and Activities platform, which allows you to earn points on your tour and activities bookings. For example, a $199 luxury sunset sailing experience in San Diego will earn 549 Bonvoy points (on top of any other points you earn through using the right credit card).

Little, if anything, will change in how you book experiences through Marriott due to this acquisition, but we could see additional functionality come to the platform.

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Hopper Cloud also offers products such as "Cancel For Any Reason" travel coverage. Hopper told TPG that while it will power Marriott Bonvoy's Tours and Activities platform, the rest of the brand's fintech offerings will not initially be integrated into the platform.

However, it's not out of the realm of possibility that we'll see deeper integration down the road.

“We are currently in a supercycle of travel, with high consumer demand for novel tours and activities," said Frederic Lalonde, CEO and cofounder of Hopper, in a press release. "It’s a natural extension for Hopper to look holistically at the trip our customers are taking and offer the best experiences to enrich the travel journey.”

Hopper's growing footprint

Hopper is well on its way to becoming a giant in the travel space. What started as a price prediction tool to help users maximize savings when booking flights has transformed into a consumer-facing OTA and a broader provider of fintech and travel software for other brands.

Screenshot of Hopper app on the iTunes store
(Screenshot courtesy of iTunes)

App users can book flights, hotels and rental cars through Hopper while using tools such as price prediction, price freeze, price drop guarantee and more. And businesses that partner with Hopper Cloud can offer these tools and more to their own customers.

Hopper has also made leaps in the partnership space — linking up with Capital One to power the credit card issuer's new travel portal, partnering with Lufthansa Group to access New Distribution Capability (which is an IATA program that helps airlines sell flights through travel agents and other third-party booking platforms) and teaming up with Amadeus to bring price freeze and "Cancel For Any Reason" coverage to its customers.

The company is one of the few in the travel industry to grow at this scale during the pandemic. According to a press release from Hopper, it's just getting started.

As Capital One's new travel portal is rolled out and the transformation from this new acquisition comes to fruition, it will be interesting to see where Hopper expands next.

Photo by AerialPerspective Images/Getty Images.

Featured image by Getty Images
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

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  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.