Skip to content

Heathrow passengers can now dodge queues by pre-booking free security time slots

Oct. 03, 2023
4 min read
Security Staff Strike and Flight Cancellations at London Heathrow Airport
Heathrow passengers can now dodge queues by pre-booking free security time slots
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

Passengers traveling through London's Heathrow Airport (LHR) Terminal 3 can now pre-book security slots ahead of time.

The new Heathrow Timeslot service is currently on trial for the next six months. It will allow passengers to book a designated time and entry point at security before arriving at the airport.

Currently, the trial only operates in Terminal 3 and will be limited to passengers flying with American Airlines, Delta Air Lines, Emirates and Virgin Atlantic. However, it is believed that additional airlines may also be added during the trial period.

Heathrow bosses are hoping that the new scheme will provide travelers with additional peace of mind and help reduce queue times at airport security. The service isn't just reserved for solo travelers; you can also make bookings for up to five people at once.

Should the trial succeed, it might be rolled out across further terminals at the London air hub.

Related: 9 ways to get through airport security faster in 2023

Mark Powell, operational planning director at Heathrow, said:

"Everyone is familiar with airport security, but at Heathrow we're constantly thinking of innovative ways to boost the safety and streamline the experience for our passengers. This new trial will give passengers that extra added bit of certainty and reassurance ahead of their journey, and we think it will be particularly popular for those with families or nervous travelers who may want a bit more confidence in their journeys."

While slots will be subject to availability, it is currently possible to book a security slot for free via Heathrow's website here. If you can book a slot, the airport advises that you still give yourself at least 45 minutes before your scheduled departure to pass through security.

How to pre-book a security time slot at Heathrow airport

Your first step is to visit Heathrow's website here, where you should click the "Book now" button.

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts
HEATHROW.COM

From here, you'll need to fill out a short form providing details of the number of passengers you're booking and your flight information.

You'll be offered a choice of available slots in 15-minute increments; then, you'll share your email address and confirm the booking to reserve your appointment.

Bottom line

Heathrow is trialing a new service that allows passengers to pre-book time slots for passing through security. The new service will hopefully reduce lines at security and improve passenger experience at the airport.

If you're planning to use the service, we advise you to get in fast as slots are limited.

Overall, this is a great new initiative from Heathrow and one we can easily imagine having a significant impact on airport wait times.

Related reading:

Featured image by BLOOMBERG/GETTY IMAGES
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

TPG featured card

Rewards rate
3XEarn 3X Miles on Delta purchases.
1XEarn 1X Miles on all other eligible purchases.
Intro offer
Open Intro bonus
Earn up to 125,000 Bonus Miles
Annual fee
$650
Regular APR
19.49%-28.49% Variable
Recommended credit
Open Credit score description
Excellent to Good

Pros

  • Delta SkyClub access when flying Delta
  • Annual companion ticket for travel on Delta (upon renewal)
  • Ability to earn MQDs through spending
  • Various statement credits for eligible purchases

Cons

  • Steep annual fee of $650
  • Other Delta cobranded cards offer superior earning categories
  • Earn 100,000 Bonus Miles after you spend $6,000 or more in purchases with your new Card within the first 6 months of Card Membership and an additional 25,000 bonus miles after you make an additional $3,000 in purchases on the Card within your first 6 months, starting from the date that your account is opened. Offer Ends 04/01/2026.
  • Delta SkyMiles® Reserve American Express Card Members receive 15 Visits per Medallion® Year to the Delta Sky Club® when flying Delta and can unlock an unlimited number of Visits after spending $75,000 in purchases on your Card in a calendar year. Plus, you’ll receive four One-Time Guest Passes each Medallion Year so you can share the experience with family and friends when traveling Delta together.
  • Enjoy complimentary access to The Centurion® Lounge in the U.S. and select international locations (as set forth on the Centurion Lounge Website), Sidecar by The Centurion® Lounge in the U.S. (see the Centurion Lounge Website for more information on Sidecar by The Centurion® Lounge availability), and Escape Lounges when flying on a Delta flight booked with the Delta SkyMiles® Reserve American Express Card. § To access Sidecar by The Centurion® Lounge, Card Members must arrive within 90 minutes of their departing flight (including layovers). To access The Centurion® Lounge, Card Members must arrive within 3 hours of their departing flight. Effective July 8, 2026, during a layover, Card Members must arrive within 5 hours of the connecting flight.
  • Receive $2,500 Medallion® Qualification Dollars with MQD Headstart each Medallion Qualification Year and earn $1 MQD for each $10 in purchases on your Delta SkyMiles® Reserve American Express Card with MQD Boost to get closer to Status next Medallion Year.
  • Enjoy a Companion Certificate on a Delta First, Delta Comfort, or Delta Main round-trip flight to select destinations each year after renewal of your Card. The Companion Certificate requires payment of government-imposed taxes and fees of between $22 and $250 (for itineraries with up to four flight segments). Baggage charges and other restrictions apply. Delta Basic experiences are not eligible for this benefit.
  • $240 Resy Credit: When you use your Delta SkyMiles® Reserve American Express Card for eligible purchases with U.S. Resy restaurants, you can earn up to $20 each month in statement credits. Enrollment required.
  • $120 Rideshare Credit: Earn up to $10 back in statement credits each month after you use your Delta SkyMiles® Reserve American Express Card to pay for U.S. rideshare purchases with select providers. Enrollment required.
  • Delta SkyMiles® Reserve American Express Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
  • With your Delta SkyMiles® Reserve American Express Card, receive upgrade priority over others with the same Medallion tier, product and fare experience purchased, and Million Miler milestone when you fly with Delta.
  • Earn 3X Miles on Delta purchases and earn 1X Miles on all other eligible purchases.
  • No Foreign Transaction Fees. Enjoy international travel without additional fees on purchases made abroad.
  • $650 Annual Fee.
  • Apply with confidence. Know if you're approved for a Card with no impact to your credit score. If you're approved and you choose to accept this Card, your credit score may be impacted.
  • Terms Apply.
  • See Rates & Fees