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Hawaiian Airlines announces free Wi-Fi courtesy Elon Musk's Starlink

April 26, 2022
3 min read
Hawaiian Airlines Airbus A330 will be offering free Starlink internet access
Hawaiian Airlines announces free Wi-Fi courtesy Elon Musk's Starlink
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Hawaiian Airlines just announced it will be the first major airline to provide Starlink high-speed satellite broadband Wi-Fi internet to passengers. The service will be free to all customers flying on select transpacific flights beginning next year, with the installation implemented gradually.

Hawaiian said the service will be offered on its Airbus A330 and A321 planes and its incoming, new Boeing 787-9s, but is not currently planned for its Boeing 717s used for inter-island flights.

"We will have the best connectivity experience available in the air," said Peter Ingram, Hawaiian Airlines president and CEO, in the airline's announcement. "Our guests can look forward to fast, seamless and free Wi-Fi," with the ability to stream video content.

Honolulu Airport March 2022. (Photo by Clint Henderson/The Points Guy)
Honolulu Airport March 2022. (Photo by Clint Henderson/The Points Guy)

Starlink's Commercial Sales President Jonathan Hofeller said in a statement, "With Starlink, the inflight experience is greatly simplified so that once passengers step on board the plane the internet works seamlessly throughout their flight" with "the world's best inflight internet connectivity."

Passengers will be able to use the Starlink service without needing to register or provide payment information.

According to Starlink's website, users of the service will be able to have download speeds of between 100 Mbps to 200 Mbps, with very low latency (20ms). That means you'll be able to stream glitch-free movies, play online games with friends, and even hold full Zoom meetings on your Hawaiian flights. Starlink is able to provide this connectivity even over the middle of the Pacific Ocean by using the SpaceX network of low-orbit satellites.

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In terms of installation timing for the aircraft, SpaceX CEO Elon Musk tweeted that the "schedule driver there is regulatory approval."

Hawaiian Airlines' offer of free Wi-Fi is part of a larger trend of airlines offering discounted and free inflight Wi-Fi. JetBlue currently offers free Wi-Fi fleetwide, Delta provides Wi-Fi at $5 per flight (with promises for future free service), while Alaska, Southwest and United all offer Wi-Fi access for $8 on domestic flights. None of these airlines currently have any broadband access products announced, although The Wall Street Journal recently reported that Delta has "conducted exploratory tests" of Starlink's technology. Charter jet airline JSX has also announced a Wi-Fi deal with Starlink, with service targeted to begin late this year.

It will still be some time before passengers will be able to use high-speed broadband Wi-Fi aboard Hawaiian or any other flights. However, expect this new standard for speed and affordability to become widespread in the airline industry.

Featured image by ZACH GRIFF/THE POINTS GUY
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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  • Recommended Credit

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Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.