Facing quarantine or cancellation for a Hawaii trip? Here’s what you need to know

Mar 23, 2020

This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.

On Saturday, the governor of Hawaii ordered a mandatory 14-day self-isolation quarantine for all travelers entering the Aloha State. The mandate goes into effect on Thursday, March 26, 2020, and will remain in place indefinitely.

Related: Sign up for our daily newsletter to keep up with breaking news, travel guidance and more

“With the majority of Hawaii’s COVID-19 cases linked to travel, it is critical that we further mitigate the spread of the virus by both residents and visitors who are coming from out-of-state,” Governor David Y. Ige stated in his announcement. “These actions are extreme, but they will help flatten the curve and lay the groundwork for a quicker recovery. We need everyone to comply with these quarantine orders to help protect Hawaiʻi’s residents.”

Here’s What you need to know about traveling to Hawaii right now

In This Post

When does the mandate go into effect?

The mandate takes effect at 12:01 a.m. Thursday, March 26.

Am I exempt from the quarantine?

No. All visitors and state residents arriving through Hawaii’s airports must quarantine themselves for 14 days. Failure to comply will be considered a misdemeanor and is punishable by a maximum fine of $5,000, or imprisonment of not more than one year, or both.

What do I do once I land in Hawaii?

You’ll receive a form on board your flight which must be filled out before you leave the airport. A checkpoint official will check your ID and the form, then issue a document certifying that you cleared the checkpoint. After that, your mandatory 14-day self-quarantine goes into effect immediately.

  • You must go directly from the airport to your designated quarantine location and stay there for 14 consecutive days or for the duration of your stay in Hawaii, whichever is shorter.
    • If you live in Hawaii, you must stay in your home.
    • If you are visiting Hawaii, your designated quarantine location is your hotel room or Airbnb.
  • You can only leave your designated quarantine location for medical emergencies or to seek medical care.
  • You cannot visit any public spaces, including pools, meeting rooms, fitness centers or restaurants.
  • You cannot have visitors in or out of your designated quarantine location other than a physician, healthcare provider or another individual authorized to enter the designated quarantine location by the Director of HIEMA.
  • You must comply with any and all rules or protocols related to your quarantine that are set by your hotel or Airbnb.

The quarantine restrictions include further guidance if you develop a fever or a cough.

Yikes. Should I still go to Hawaii?

If this sounds like a bad time to visit Hawaii, you’re right. It is. Don’t go. Not only are you at risk of getting sick and making others sick for weeks to come, you’ll also have to spend a lot of time admiring the inside of your hotel room. You can’t hang out by the swim-up bar, dine al fresco by the beach at sunset or participate in a single excursion for those two weeks. If you’re going on vacation, now is absolutely not the time to even consider traveling.

Should I postpone or should I cancel?

Should you postpone or should you cancel your trip? That’s a slightly harder question to answer. If you have a lot of flexibility in your schedule, you can push your travel dates back by a few months instead of canceling outright. But don’t plan on things returning to normal by early May; aim for fall at the earliest, just to be responsible. (And be emotionally prepared to push back your trip again, just in case.) We are all responsible for helping to flatten the curve of this pandemic as much as we can, and vacation travel is absolutely out of the question.

If you decide to cancel, most travel insurance doesn’t offer protection at this time for pandemic-related cancellations. However, many airlines and hotels are offering full refunds for cancellations, or credit for future travel. If you’re waiting on the airlines to cancel your flight so you don’t have to accept a flight credit or voucher, that’s your prerogative. But you can always try negotiating your refund directly.

Try to leave customer service phone lines open for urgent needs unless you’re traveling within 72 hours. Otherwise, consider these tricks to quickly get through to someone who can help.

Bottom line

The breathtaking scenery of Hawaii will still be there when this outbreak is over. As Hawaii’s Governor Ige said, staying home right now and minimizing our overlap with others will lay the groundwork for a quicker recovery.

Featured photo by Joseph Hostetler for The Points Guy.

Delta SkyMiles® Platinum American Express Card

Earn 50,000 bonus miles and 5,000 Medallion® Qualification Miles (MQMs) after you spend $2,000 in purchases on your new card in your first three months of card membership. Plus, earn up to $100 back in statement credits for eligible purchases at U.S. restaurants with your card within the first 3 months of membership.

With Status Boost™, earn 10,000 Medallion Qualification Miles (MQMs) after you spend $25,000 in purchases on your Card in a calendar year, up to two times per year getting you closer to Medallion Status. Earn 3X Miles on Delta purchases and purchases made directly with hotels, 2X Miles at restaurants and at U.S. supermarkets and earn 1X Mile on all other eligible purchases. Terms Apply.

Apply Now
More Things to Know
  • Earn 50,000 bonus miles and 5,000 Medallion® Qualification Miles (MQMs) after you spend $2,000 in purchases on your new Card in your first 3 months.
  • Plus, earn up to $100 back in statement credits for eligible purchases at US restaurants with your card within the first 3 months of membership.
  • Accelerate your path to Medallion Status, with Status Boost®. Plus, in 2021 you can earn even more bonus Medallion® Qualification Miles (MQMs) to help you reach Medallion Status.
  • Earn 3X Miles on Delta purchases and purchases made directly with hotels.
  • Earn 2X Miles at restaurants worldwide, including takeout and delivery and at U.S. supermarkets.
  • Earn 1X Miles on all other eligible purchases.
  • Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. *Payment of the government imposed taxes and fees of no more than $75 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
  • Enjoy your first checked bag free on Delta flights.
  • Fee Credit for Global Entry or TSA Pre✓®.
  • Enjoy an exclusive rate of $39 per person per visit to enter the Delta Sky Club® for you and up to two guests when traveling on a Delta flight.
  • No Foreign Transaction Fees.
  • $250 Annual Fee.
  • Terms Apply.
  • See Rates & Fees
Regular APR
15.74%-24.74% Variable
Annual Fee
$250
Balance Transfer Fee
N/A
Recommended Credit
Excellent/Good
Terms and restrictions apply. See rates & fees.

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.