Inside Gaylord Ice! Meet the artisans who turn 5,000 tons of ice into winter wonderlands
You don't usually need a parka inside a hotel, but most hotels aren't chilled to a frosty 9 degrees Fahrenheit.
That is unless you visit one of the five Gaylord Hotels across the U.S. during their annual Ice! experience. Ice! brings favorite holiday stories like "The Grinch Who Stole Christmas," "The Polar Express" and "A Charlie Brown Christmas" to life with immersive walk-through displays created entirely from ice — 10 million pounds (5,000 tons) of it to be exact.
Related: Save up to 50% on Ice! at Gaylord Hotels for 2023
Taking that much ice and transforming it into a themed winter wonderland takes a level of creativity, skill and precision that can only be found in one place — Harbin, China. It should come as no surprise that some of the world's most prolific ice carvers originate in Harbin. The city's temperatures regularly average below freezing, and it is home to the world's largest snow- and ice-carving festival, the Harbin Ice Festival.

In early November, approximately 200 master ice artisans from Harbin, China, made the long journey to Gaylord Hotels across the U.S. to begin this year's transformation. With the help of an interpreter, TPG spoke with one such ice carver, Xu Rui, who is part of the team creating this year's "Rudolph the Red-Nosed Reindeer" displays at Gaylord National Resort & Convention Center near Washington, D.C.

Each location has a different theme, and the themes change annually. This year's Ice! themes include:
- Gaylord Palms in Kissimmee, Florida: “A Charlie Brown Christmas”
- Gaylord Opryland in Nashville, Tennessee: “The Polar Express”
- Gaylord Rockies in Aurora, Colorado: “A Christmas Story”
- Gaylord Texan in Grapevine, Texas: “How the Grinch Stole Christmas”
- Gaylord National in National Harbor, Maryland: “Rudolph the Red-Nosed Reindeer”
You don't have to be a Gaylord Hotel guest to visit Ice! as there are individual attraction tickets available. However, if you stay at one of the hotels, you can save money on a room and ticket package.
Rui and the other artisans spent a little more than a month creating the ice installations, but their work began long before they even left China.
"Usually, it takes a couple of months to prepare ahead of time. We receive a 400-page book with hand-drawn, to-scale illustrations that show everything we will be constructing," Rui said. "We also spend a lot of time watching the movies the installations are based on to analyze the characters so we can best display them in our work," he added.

Like many of the artisans, Rui grew up in Harbin. "Harbin is a very cold place, and we are always surrounded by ice," he told TPG. "I showed an interest in ice sculpting, so my dad, who is also an artist, taught me from an early age. I started learning oil painting and sculpture and then moved into ice carving and sculpting," he continued.
Related: 10 holiday destinations for festive family fun
Other sculpture mediums are similar to working with ice.
"Being an ice artist, you first have to learn the same skills you would use in traditional sculpting," Rui explained. "Ice artists often start as sculptors, so when you see a block of ice, you can envision what it will look like when it's sculpted and use your tools to create the finished product," he added.

Each Ice! installation is incredibly elaborate and detailed, from the multi-story walls, slides and ice caves to the intricately carved fur on the Grinch's face.
"We usually start with common tools like chainsaws and chisels," Rui said. "But over the 40 years I've been doing this, I've also collected customized tools to do the irregular shapes and detailed carvings."
One aspect of the event that does not fall to Rui's team is creating the vivid colors in the more than 33,000 blocks of ice used across the five resorts. The colors are specially created by a chemist using a proprietary formula in order to closely match some of the character's specific colors, and the ice blocks are already dyed when they arrive on-site.

Once the installations are complete and open to the public, a handful of artisans stay on-site for maintenance and to demonstrate their craft to visitors. During these daily demonstrations, guests can see exactly what it takes to create these masterful ice sculptures, view some of the tools the carvers use and even touch blocks of ice to feel just how cold they really are.

Speaking of cold, Gaylord provides one of its signature blue parkas to Ice! guests, so you can stay warm while you explore. While the frigid temperatures may shock some visitors, Rui is accustomed to cold weather.
"Harbin is a very cold city, so from a very young age, you are used to the cold," he explained.
Rui and his coworkers bundle up as well, but that isn't the only thing that keeps them warm while they work.
"We are able to work all day long because of the warmth we feel from the visitors," he shared. "We feel honored and proud to carve such beloved characters. That warmth in our hearts is what keeps us inspired and motivated to work in such a cold environment."
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There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
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- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

