Inside Gaylord Ice! Meet the artisans who turn 5,000 tons of ice into winter wonderlands
You don't usually need a parka inside a hotel, but most hotels aren't chilled to a frosty 9 degrees Fahrenheit.
That is unless you visit one of the five Gaylord Hotels across the U.S. during their annual Ice! experience. Ice! brings favorite holiday stories like "The Grinch Who Stole Christmas," "The Polar Express" and "A Charlie Brown Christmas" to life with immersive walk-through displays created entirely from ice — 10 million pounds (5,000 tons) of it to be exact.
Related: Save up to 50% on Ice! at Gaylord Hotels for 2023
Taking that much ice and transforming it into a themed winter wonderland takes a level of creativity, skill and precision that can only be found in one place — Harbin, China. It should come as no surprise that some of the world's most prolific ice carvers originate in Harbin. The city's temperatures regularly average below freezing, and it is home to the world's largest snow- and ice-carving festival, the Harbin Ice Festival.

In early November, approximately 200 master ice artisans from Harbin, China, made the long journey to Gaylord Hotels across the U.S. to begin this year's transformation. With the help of an interpreter, TPG spoke with one such ice carver, Xu Rui, who is part of the team creating this year's "Rudolph the Red-Nosed Reindeer" displays at Gaylord National Resort & Convention Center near Washington, D.C.

Each location has a different theme, and the themes change annually. This year's Ice! themes include:
- Gaylord Palms in Kissimmee, Florida: "A Charlie Brown Christmas"
- Gaylord Opryland in Nashville, Tennessee: "The Polar Express"
- Gaylord Rockies in Aurora, Colorado: "A Christmas Story"
- Gaylord Texan in Grapevine, Texas: "How the Grinch Stole Christmas"
- Gaylord National in National Harbor, Maryland: "Rudolph the Red-Nosed Reindeer"
You don't have to be a Gaylord Hotel guest to visit Ice! as there are individual attraction tickets available. However, if you stay at one of the hotels, you can save money on a room and ticket package.
Rui and the other artisans spent a little more than a month creating the ice installations, but their work began long before they even left China.
"Usually, it takes a couple of months to prepare ahead of time. We receive a 400-page book with hand-drawn, to-scale illustrations that show everything we will be constructing," Rui said. "We also spend a lot of time watching the movies the installations are based on to analyze the characters so we can best display them in our work," he added.

Like many of the artisans, Rui grew up in Harbin. "Harbin is a very cold place, and we are always surrounded by ice," he told TPG. "I showed an interest in ice sculpting, so my dad, who is also an artist, taught me from an early age. I started learning oil painting and sculpture and then moved into ice carving and sculpting," he continued.
Related: 10 holiday destinations for festive family fun
Other sculpture mediums are similar to working with ice.
"Being an ice artist, you first have to learn the same skills you would use in traditional sculpting," Rui explained. "Ice artists often start as sculptors, so when you see a block of ice, you can envision what it will look like when it's sculpted and use your tools to create the finished product," he added.

Each Ice! installation is incredibly elaborate and detailed, from the multi-story walls, slides and ice caves to the intricately carved fur on the Grinch's face.
"We usually start with common tools like chainsaws and chisels," Rui said. "But over the 40 years I've been doing this, I've also collected customized tools to do the irregular shapes and detailed carvings."
One aspect of the event that does not fall to Rui's team is creating the vivid colors in the more than 33,000 blocks of ice used across the five resorts. The colors are specially created by a chemist using a proprietary formula in order to closely match some of the character's specific colors, and the ice blocks are already dyed when they arrive on-site.

Once the installations are complete and open to the public, a handful of artisans stay on-site for maintenance and to demonstrate their craft to visitors. During these daily demonstrations, guests can see exactly what it takes to create these masterful ice sculptures, view some of the tools the carvers use and even touch blocks of ice to feel just how cold they really are.

Speaking of cold, Gaylord provides one of its signature blue parkas to Ice! guests, so you can stay warm while you explore. While the frigid temperatures may shock some visitors, Rui is accustomed to cold weather.
"Harbin is a very cold city, so from a very young age, you are used to the cold," he explained.
Rui and his coworkers bundle up as well, but that isn't the only thing that keeps them warm while they work.
"We are able to work all day long because of the warmth we feel from the visitors," he shared. "We feel honored and proud to carve such beloved characters. That warmth in our hearts is what keeps us inspired and motivated to work in such a cold environment."
Related stories:
- Splish, splash then take a nap at these 15 US hotels with water parks
- Stay at these all-inclusive resorts with water parks the kids will love
- 12 hotels with the best lazy rivers to beat the heat and float away
- The 10 best Marriott hotels for families for a carefree vacation
- These family hotels take kids' activities to the next level
TPG featured card
at American Express's secure site
Terms & restrictions apply. See rates & fees.
| 3X | Earn 3X Miles on Delta purchases. |
| 1X | Earn 1X Miles on all other eligible purchases. |
Pros
- Delta SkyClub access when flying Delta
- Annual companion ticket for travel on Delta (upon renewal)
- Ability to earn MQDs through spending
- Various statement credits for eligible purchases
Cons
- Steep annual fee of $650
- Other Delta cobranded cards offer superior earning categories
- Earn 100,000 Bonus Miles after you spend $6,000 or more in purchases with your new Card within the first 6 months of Card Membership and an additional 25,000 bonus miles after you make an additional $3,000 in purchases on the Card within your first 6 months, starting from the date that your account is opened. Offer Ends 04/01/2026.
- Delta SkyMiles® Reserve American Express Card Members receive 15 Visits per Medallion® Year to the Delta Sky Club® when flying Delta and can unlock an unlimited number of Visits after spending $75,000 in purchases on your Card in a calendar year. Plus, you’ll receive four One-Time Guest Passes each Medallion Year so you can share the experience with family and friends when traveling Delta together.
- Enjoy complimentary access to The Centurion® Lounge in the U.S. and select international locations (as set forth on the Centurion Lounge Website), Sidecar by The Centurion® Lounge in the U.S. (see the Centurion Lounge Website for more information on Sidecar by The Centurion® Lounge availability), and Escape Lounges when flying on a Delta flight booked with the Delta SkyMiles® Reserve American Express Card. § To access Sidecar by The Centurion® Lounge, Card Members must arrive within 90 minutes of their departing flight (including layovers). To access The Centurion® Lounge, Card Members must arrive within 3 hours of their departing flight. Effective July 8, 2026, during a layover, Card Members must arrive within 5 hours of the connecting flight.
- Receive $2,500 Medallion® Qualification Dollars with MQD Headstart each Medallion Qualification Year and earn $1 MQD for each $10 in purchases on your Delta SkyMiles® Reserve American Express Card with MQD Boost to get closer to Status next Medallion Year.
- Enjoy a Companion Certificate on a Delta First, Delta Comfort, or Delta Main round-trip flight to select destinations each year after renewal of your Card. The Companion Certificate requires payment of government-imposed taxes and fees of between $22 and $250 (for itineraries with up to four flight segments). Baggage charges and other restrictions apply. Delta Basic experiences are not eligible for this benefit.
- $240 Resy Credit: When you use your Delta SkyMiles® Reserve American Express Card for eligible purchases with U.S. Resy restaurants, you can earn up to $20 each month in statement credits. Enrollment required.
- $120 Rideshare Credit: Earn up to $10 back in statement credits each month after you use your Delta SkyMiles® Reserve American Express Card to pay for U.S. rideshare purchases with select providers. Enrollment required.
- Delta SkyMiles® Reserve American Express Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
- With your Delta SkyMiles® Reserve American Express Card, receive upgrade priority over others with the same Medallion tier, product and fare experience purchased, and Million Miler milestone when you fly with Delta.
- Earn 3X Miles on Delta purchases and earn 1X Miles on all other eligible purchases.
- No Foreign Transaction Fees. Enjoy international travel without additional fees on purchases made abroad.
- $650 Annual Fee.
- Apply with confidence. Know if you're approved for a Card with no impact to your credit score. If you're approved and you choose to accept this Card, your credit score may be impacted.
- Terms Apply.
- See Rates & Fees


