EVA Air Flight Turbulence Leaves 11 Injured, One Seriously
On Wednesday, EVA Air Flight 56 from Taipei (TPE) to Chicago (ORD) encountered turbulence off the coast of Japan. The incident left 11 injured: three passengers and eight cabin crew members. According to an initial report released by Taiwan's Aviation Safety Council on Friday, the injured "suffered abrasion and contusion injuries" and one of the cabin crew was dealt "a serious injury," although the extent of that injury wasn't detailed.
The incident is considered serious enough that the Aviation Safety Council has assigned an "Investigator-In-Charge and an investigation team" to look into the incident.
According to FlightRadar24 data, the episode occurred when the aircraft — a three year old Boeing 777-300ER with registration B-16718 — was cruising at 31,000 feet about 1:17 hours into the 12:20-hour flight. There were 199 people on board — 178 passengers (174 passengers and 4 infants) and 21 crew (3 pilots, 15 flight attendants and 3 off-duty pilots). Considering the large ratio of crew injuries to passenger injuries and the photos of the cabin after the incident, it seems that the turbulence occurred during a meal service.

The puzzling part of the incident is that the flight continued on to Chicago and didn't divert. It'd be understandable if the flight was only an hour or two away from landing, but the event occurred near Japan with over 11 hours left in the flight and plenty of potential diversion airports nearby.
An EVA Air spokesman told the UK's Daily Mail that the injured passengers and crew members were attended to by doctors onboard the flight. All 11 were taken to the hospital upon arrival in Chicago. Each passenger reportedly received $300 for the incident.
Update 11/27: The airline has followed up to provide a bit more detail. The turbulence was detected ahead of time and the seat belt sign was illuminated at the time of the incident. As we suspected, the incident occurred during meal time.
All 11 injured were transported to the hospital. The airline also clarified that "EVA also gave each of the injured passengers US$300.00 to help make up for some of the discomfort and inconvenience." As for the question of why the airline didn't divert, the airline said that it can't comment on the matter.
Turbulence happens, sometimes unexpectedly. That's why passengers are told to keep their seat belts fastened whenever seated. That said, turbulence incidents that leave passengers injured only occur on a very small fraction of flights. If you're a nervous flyer, here's some more reading about turbulence from experts at The Points Guy:
- The Truth About Flight Turbulence: What Every Passenger Should Know
- Insider Series: A Day in the Life of a Pilot — Things That Go Bump in the Sky
- The SkyGuru App Promises to Reduce Your Anxiety About Turbulence
- What's Causing That Turbulence on Your Flight?
H/T: Aviation Herald
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There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits.Pros
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- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

