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Why it's easy to confirm upgrades on these United 787 routes

Jan. 27, 2020
4 min read
United 787-8 SFO PPT Inaugural Business Polaris Review
Why it's easy to confirm upgrades on these United 787 routes
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United Airlines is the only U.S. carrier to operate all three Boeing 787 Dreamliner variants. At the moment, however, United's flying four different configurations of the plane, as it works through the process of updating its fleet of 12 Boeing 787-8s.

As a result, United Dreamliner passengers could end up with any of the following arrangements, with seat counts broken down by Polaris/Premium Plus/Economy Plus/Economy:

  • Boeing 787-8 (28/21/36/158)
  • Boeing 787-8 (36/0/70/113)
  • Boeing 787-9 (48/0/88/116)
  • Boeing 787-10 (44/21/54/199)

The airline has also begun retrofitting its first 787-9, which, when complete, will add a fifth configuration to the fleet:

  • Boeing 787-9 (48/21/39/149)

As you may have noticed, retrofitted 787-8s only offer 28 business seats, in a 1-2-1 arrangement, compared with the 36 flying in the older 2-2-2 configuration today. Since United typically doesn't assign aircraft to specific flights until a couple days before departure, the airline is simply "blocking" those eight extra business seats, to avoid having to downgrade Polaris passengers to economy if the refreshed aircraft ends up operating their flight.

Then, assuming the flight ends up being operated by the older 36-seater, a gate agent will clear eight economy passengers into business class just before departure — assuming you don't end up with the refreshed plane, an upgrade is essentially guaranteed for the eight flyers at the top of the waitlist. Customers redeeming PlusPoints and upgrade awards will clear in order of elite status and fare.

787-8s with the older seats give flyers a much better shot at an upgrade. (Photo by Zach Honig/The Points Guy)

So where can you find the 787-8 Dreamliner? Currently, United flies the aircraft on the following international routes:

  • Denver (DEN)-Frankfurt (FRA)
  • Denver (DEN)-London Heathrow (LHR)
  • Denver (DEN)-Tokyo Narita (NRT)
  • San Francisco (SFO)-Chengdu (CTU)
  • San Francisco (SFO)-Osaka (KIX)
  • San Francisco (SFO)-Paris (CDG)
  • San Francisco (SFO)-Tahiti (PPT)
  • Washington, D.C. (IAD)-Beijing (PEK)
  • Washington, D.C. (IAD)-Paris (CDG)
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In addition to select domestic flights between the following cities:

  • Denver (DEN)-Washington, D.C. (IAD)
  • Denver (DEN)-San Francisco (SFO)
  • San Francisco (SFO)-Washington, D.C. (IAD)

If you see a seat map that resembles what appears below, you've landed the new Polaris configuration — great news, assuming you're already booked in biz.

These planes have 21 premium-economy seats, too, and they're being sold as Economy Plus for the time being, which means elite flyers can select them for free — if you see this arrangement appear and you're booked in coach, be sure to grab a seat in row 20, 21 or 22.

Meanwhile, if you see the map below, your flight is assigned to an older 36-biz-seat plane. Note that this map appears by default — you'll want to pay attention to the flight status page a day or two prior to departure.

Of course, as more 28-seaters enter service, it'll be increasingly difficult to score a gate upgrade, since there will be fewer aircraft with those extra eight seats.

For the enthusiasts in the room, you can track United's retrofitted plane by its tail number, too — N27908. Meanwhile, N26906 and N26909 are both undergoing retrofits in China, and should re-enter service with the new seats, soon.

Featured photo by Zach Honig/The Points Guy

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  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
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  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.
Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
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Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.