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American Airlines' CEO attends wedding of Southwest flight attendant after viral meeting

June 10, 2021
4 min read
Doug-Parker-CEO-American-Airlines
American Airlines' CEO attends wedding of Southwest flight attendant after viral meeting
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Love is in the air in this latest heartwarming story.

Over Memorial Day Weekend, JacqueRae Hill — a flight attendant for Southwest Airlines — and Rashard Sullivan got married in Dallas, and there was a very special guest in attendance at the wedding: American Airlines CEO Doug Parker.

Parker shared in the festivities, posting a congratulatory message to the newlyweds on his official Instagram account.

So, what's the CEO of American doing at the wedding of a Southwest flight attendant, one might wonder?

Turns out, JacqueRae Sullivan, nee Hill, and Parker met roughly one year ago during the height of the pandemic aboard a Southwest flight from Dallas to Panama City, Florida. (AA's flights between the two cities were sold out on that fateful day.)

The two started talking after Sullivan saw Parker carrying the book "White Fragility: Why It's So Hard for White People to Talk About Racism," by Robin DiAngelo. At the time, Sullivan was feeling overwhelmed by the events that were unfolding after the death of George Floyd.

 

View this post on Instagram

 

A post shared by Doug Parker (@doug_parker)

"It's so difficult with everything going on ... You want to be informed, you want to know. But then at the same time, my job as a service person is to provide somebody with happiness," Sullivan said at the time in an interview with CNN.

When Sullivan saw Parker reading the book during the flight, she sat down next to him and asked him about it. They continued talking about the book for ten minutes before she started crying. "I know he didn't know what to do. I know I startled him. I was embarrassed," she told CNN.

Until then, Sullivan had no idea she was sitting next to one of the country's top aviation executives. They only introduced themselves after the conversation, and Parker left Sullivan with a handwritten note thanking Sullivan for chatting with him and asking her to follow up if she'd like.

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At the time, the story went viral. "Southwest flight attendant meets American CEO during flight" read national headlines. In the year that's since passed, the two have continued to stay in touch, culminating in Sullivan invited Parker to her wedding.

Roughly one year after that fateful day, Parker wrote "thank you for the example and inspiration you provide to me and so many others every day. I wish you and Rashard all the best!"

Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

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  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
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  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.