Skip to content

'Days of Noah’s Ark in the air' ending? Drastic new support animal rules on the table

Jan. 22, 2020
5 min read
Dog traveling on an airplane
'Days of Noah’s Ark in the air' ending? Drastic new support animal rules on the table
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

Big changes could be on the way for travelers hoping to fly with support animals.

The Department of Transportation (DOT) is proposing several changes addressing service animals and emotional support animals (ESAs) on passenger flights.

The DOT wants to update its definition of "service animal" to include only dogs individually trained to do work or perform tasks for the benefit of a person with a disability. That means other species including cats, birds, rabbits or miniature horses would no longer be defined as service animals for the purpose of air travel, DOT officials said Wednesday. The DOT also said airlines wouldn't be required to recognize emotional support animals at all and that the two terms wouldn't be interchangeable.

For more TPG news delivered each morning to your inbox, sign up for our daily newsletter.

Travelers hoping to fly with a service animal would be required to submit three forms, including one that outlines the health of the service dog, according to the DOT's proposed new rules. The bureau also says it would limit the number of service dogs a passenger could bring onboard to two. Additionally, the DOT added airlines would not be able to impose breed restrictions. Delta in 2018 banned pit bulls as service animals, but the agency last year mandated that the airline had to accept all breeds.

Related: Your definitive guide to traveling ethically with an emotional support animal

There have been several instances of travelers accused of falsely claiming their pets as service or emotional support animals. In recent years, we've seen passengers trying to board flights with emotional support peacocks, rabbits and other animals. One man in Florida registered his alligator as an emotional support animal (though there's no record of the man trying to bring it aboard a plane).

The uptick in passengers flying with emotional support animals has created discomfort among some flyers and has created issues for airlines. Recent complications have included everything from a service animal unexpectedly in a seat of its own to a scramble by regulators to keep up with the situation. Adding to the mix, some animals brought onboard have reacted aggressively. A man who was bitten by a fellow passenger's emotional support dog on a Delta Air Lines flight in July 2017 required 28 stitches. He sued Delta and the dog's owner.

The DOT cautioned travelers considering making their pet an emotional support animal to avoid pet fees to know that it is a crime.

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts

"On any federal form, providing false information or representation is a crime," a Department of Transportation spokesperson said on a call with reporters Wednesday. "Providing false information could lead to jail time, fines."

Related: My First Class Seat Was Taken by an Emotional Support Animal

U.S. airlines welcomed the news. The Airlines for America (A4A) trade group that represents most big U.S. carriers said the move provides "clarity" to both the airlines and their passengers.

"The safety and well-being of every traveler is the highest priority for U.S. airlines," A4A said in a statement.

"The increased availability of fraudulent ESA credentials has enabled people who are not truly in need of animal assistance to abuse the rules and evade airline policies regarding animals in the cabin. This has led to an increase in incidents by untrained animals threatening the health and safety of passengers, crew and passengers with disabilities traveling with legitimate service animals."

Flight attendants also applauded the proposal.

"Passengers claiming pets as emotional support animals has threatened the safety and health of passengers and crews in recent years while this practice skyrocketed," Sara Nelson, president of the Association of Flight Attendants (AFA), said in a statement. "Untrained pets should never roam free in the aircraft cabin. Flight Attendants have been hurt and safety has been compromised by untrained animals loose in the cabin."

The DOT will now observe a 60-day comment period on the proposed rule changes, after which the agency will consider making them permanent. You can go to Regulations.gov and click on the "comment now" button to share your thoughts.

Nelson pledged that the AFA — the largest attendants' union in the U.S. — "would work to ensure that the DOT proposal becomes final."

"The days of Noah's Ark in the air are hopefully coming to an end. Passengers can still travel with animals under their preferred carrier's pet program," she added in the statement.

The proposal also won the backing of the Humane Society. The organization released a statement praising the agency for putting limits on "exotic and wild species."

"Allowing exotic species, like capuchin monkeys and other primates, to fly under the guise of being 'service animals' is like flying without seatbelts—it can harm both the disabled person and others on the aircraft," Humane Society Legislative Fund president Sara Amundson said in a statement.

Featured image by Getty Images/iStockphoto

TPG featured card

Best for businesses with high spending
TPG Editor‘s Rating
4.5 / 5
Go to review

Rewards

2 - 10X miles

Intro offer

LIMITED-TIME OFFER: Earn up to 400K bonus miles

Annual Fee

$395

Recommended Credit

740-850
Excellent

Why We Chose It

The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)

Pros

  • The Capital One Venture X business card has a very lucrative welcome offer.
  • In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
  • Business owners are also able to add employee cards for free.

Cons

  • The card requires significant spending to earn the welcome offer.
  • Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
  • LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
  • Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
  • Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
  • With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
  • Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
  • Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
  • Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
  • Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
  • Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
  • This is a pay-in-full card, so your balance is due in full every month
Apply for Capital One Venture X Business
at Capital One's secure site
Terms & restrictions apply. See rates & fees
Best for businesses with high spending
TPG Editor‘s Rating
4.5 / 5
Go to review

Rewards Rate

2X miles2 miles per dollar on every purchase
5X miles5 miles per dollar on flights and vacation rentals booked through Capital One Business Travel
10X miles10 miles per dollar on hotels and rental cars booked through Capital One Business Travel
  • Intro Offer

    LIMITED-TIME OFFER: Earn up to 400K bonus miles
  • Annual Fee

    $395
  • Recommended Credit

    740-850
    Excellent

Why We Chose It

The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)

Pros

  • The Capital One Venture X business card has a very lucrative welcome offer.
  • In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
  • Business owners are also able to add employee cards for free.

Cons

  • The card requires significant spending to earn the welcome offer.
  • Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
  • LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
  • Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
  • Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
  • With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
  • Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
  • Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
  • Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
  • Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
  • Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
  • This is a pay-in-full card, so your balance is due in full every month