Skip to content

Delta demonstrates new seat concept, larger lavatory for passengers who use wheelchairs

June 05, 2024
8 min read
SEAN CUDAHY/THE POINTS GUY
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

Engineers at Delta Air Lines’ product development arm think they’ve found a solution that could make air travel a safer, more seamless and more dignified experience for passengers who use wheelchairs for mobility. It involves a spot in the front row of the aircraft.

Last week in Hamburg, Germany, TPG got a look at a new seating prototype that would allow passengers to bring their own wheelchair on board.

SEAN CUDAHY/THE POINTS GUY

Meanwhile, another concept pioneered by another aviation giant would involve turning two side-by-side lavatories into one double-sized lavatory to make it more spacious and accessible.

SEAN CUDAHY/THE POINTS GUY

It's unlike any restroom you've ever seen on a plane — or probably anywhere, for that matter.

Front-row seat converts

This newly invented seating concept would see Delta (or any other airline that springs for it) convert a domestic first-class seat to accommodate a wheelchair, as shown in this demonstration TPG witnessed at the 2024 Aircraft Interiors Expo, a major industry gathering focused on everything that happens inside commercial aircraft — from the seats to inflight entertainment and technology.

To orient yourself, picture this: Instead of a standard domestic first-class seat, you'd notice a specially modified seat in the aisle spot of the first row on the left side of the aircraft (or on your right side as you board).

SEAN CUDAHY/THE POINTS GUY

At first glance, the seat looks like a completely normal premium recliner and has all the same features and amenities you’d expect.

But if a passenger with reduced mobility will be on a particular flight and would like to bring their own wheelchair on board, rather than checking it and relying on airport services to board and exit the plane, the seat can quickly be converted to easily accommodate them.

SEAN CUDAHY/THE POINTS GUY

The seat cushion flips up, and crew members can pull straps with hooks up from slots in the cabin floor. The straps would fasten onto the mobility device in several spots, tightly securing the wheelchair in place — and allowing the passenger to remain in their personal chair for the duration of the flight.

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts

The setup I saw is a prototype and was showcased last week by Delta Flight Products, a subsidiary of the Atlanta-based carrier that dreams up ideas and builds new concepts for commercial air travel.

SEAN CUDAHY/THE POINTS GUY

The goal is simple.

“This gives you the same experience that every other passenger on the aircraft has,” said Rang Saeed, a Delta Flight Products mechanical design engineer who walked me through the concept.

The prototype is fairly similar to another one I saw in Hamburg last week shown off by leading aviation manufacturer Collins Aerospace. In that design, the passenger would be situated just in front of the first full row.

The Collins Aerospace design also includes a large table that would fold out of the aircraft wall for the passenger. When the seat is in use by a passenger using a mobility device, it'd be a tray table. In other circumstances, it could serve as an extra meal prep spot for flight attendants — or, perhaps, a snack counter, Collins Aerospace said.

SEAN CUDAHY/THE POINTS GUY

Will airlines go for it?

Now, there's a long way to go before these innovations make their way onto a real commercial flight.

Both Delta Flight Products and Collins Aerospace are in the early stages, gathering feedback from airlines and travelers to see what about these ideas might work ... and what might not work.

As airlines investigate the seats, there’s a key factor that could make this a viable option: In theory, carriers wouldn’t have to make dramatic changes to their aircraft cabins to add these new seating options.

That’s because these solutions center around the first row of the plane. So, it wouldn’t require airlines to widen their center aisles to accommodate personal wheelchairs, for instance — an option that would likely face resistance from carriers because of the economics at play. (Today, personal wheelchairs generally can't fit down commercial aircraft aisles; passengers must typically transfer to what is known as an aisle chair.)

airline seat reclining
OCTAVIAN LAZAR/ISTOCK/GETTY IMAGES

"If we don’t have to traverse the aisle, then we’ve got a good starting point," said Chris Wood, longtime aviation accessibility consultant and a co-inventor of Delta Flight Products’ seating solution. “We have to remove that elephant in the room, that is an airline not wanting to lose a [passenger] spot."

Changes needed

The ability for passengers with reduced mobility to bring their own wheelchairs on board is a priority for many accessibility advocates. After all, airlines mishandled more than 11,500 wheelchairs and scooters in 2023, according to data from the U.S. Department of Transportation.

Under the Biden administration, the DOT has been vocal about regulating airlines in the name of consumer protection, including with respect to accessibility.

“They see legislation coming," Wood said of airlines. "Or regulation."

In fact, some new regulations around air travel accessibility have already come.

Building a more accessible lavatory

SEAN CUDAHY/THE POINTS GUY

Last year, the Biden administration finalized a rule that would require even those smaller, single-aisle jets — such as the Boeing 737, Airbus A220 or A320 family — to have at least one lavatory on board large enough to accommodate a passenger in a wheelchair and at least one aide.

The rule will apply to new jets that are ordered from manufacturers starting in 2033 or delivered starting in 2035. That means enforcement of this rule will begin less than a decade from now.

With that timeline in mind, a key question arises: How will airlines reconfigure their cabins to comply?

Some possibilities began to present themselves in Hamburg last week.

Collins Aerospace's version

Check out this concept Collins Aerospace showed off. Instead of having two lavatories across from one another, the company demonstrated a way to have two side-by-side lavatories that can fuse into one larger lavatory in order to accommodate a passenger who needs additional space.

SEAN CUDAHY/THE POINTS GUY

A divider between the two unlatches and slides to the side to form one larger lavatory.

SEAN CUDAHY/THE POINTS GUY

Collins sees this design as a way to meet the new DOT standards without sacrificing seats on board, the company told TPG.

Delta Flight Products' version

SEAN CUDAHY/THE POINTS GUY

Delta Flight Products offered its own option with a unique trifold door that would unlatch to allow a wider entry space. The lavatory also features a wraparound grab bar and touchless details, such as a motion-activated sensor that would trigger an additional handle to drop down from the ceiling.

Lighting features would also support travelers with low vision or color sensitivity.

Delta’s engineers see this as a possible solution in the forward cabin for jets like the Boeing 737 or Airbus A321. The Delta Flight Products team is studying what this might mean for cabin configurations if the design is someday brought to fruition.

Bottom line

Whether any one of these specific innovations ultimately appear on a commercial jet remains to be seen — and it's likely some or all of these inventions might change dramatically as airlines weigh in. But the sheer number of ideas being presented, Wood said, is a striking sign of progress in making air travel a more harmonized experience for all travelers.

“I would argue that [airlines] should have done this 20 years ago ... 10 years ago ... 30 years ago,” he said. “It’s to bring dignity — and safety, more importantly — back to this community for air travel."

Related reading:

Featured image by SEAN CUDAHY/THE POINTS GUY
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

TPG featured card

Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review
Apply for American Express® Gold Card
at American Express's secure site

Rewards

1 - 4X points

Intro offer

As High As 100,000 points. Find Out Your Offer.

Annual Fee

$325

Recommended Credit

Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.
Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review

Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.