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Delta pulls lie-flats from Boston to LAX, leaving JetBlue as sole holdout

April 13, 2021
4 min read
20200922_Delta 757 Zach Griff - 4
Delta pulls lie-flats from Boston to LAX, leaving JetBlue as sole holdout
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In a sign that business travel isn't coming back any time soon, Delta Air Lines is making a big adjustment on one of its flagship transcon routes.

Going forward, the Atlanta-based carrier is swapping the premium 168-seat Boeing 757-200 for a 160-seat Boeing 737-800 on the Boston (BOS) to Los Angeles (LAX) route, per Cirium schedules and confirmed by the carrier. To compensate for the downgauge, the carrier will fly the route four times a day, up from the previously planned thrice-daily service.

Despite the increased frequency, the move spells bad news for those looking for the best onboard experience. That's because the 757s sport 16 lie-flat business-class pods. Arranged in a 2-2 configuration, the Collins Diamond seat isn't the industry's best, but it's definitely a big step up from the 737.

Delta One on the Boeing 757-200 (Photo by Zach Griff/The Points Guy)

The 737 has 16 standard domestic recliners in a 2-2 configuration. The seats recline just a few degrees, and there are no legrests or footrests, as you'll find in the Delta One cabin on the 757.

There are also eight fewer extra-legroom Comfort+ seats on the 737, compared to the 757. Fortunately, both jets are equipped with high-speed Wi-Fi, seat-back monitors, power and USB ports.

Along with the downgauge, Delta will no longer market the service as one of its signature Delta One transcon routes.

In Delta's words,



Regarding service between Boston and LAX, our Domestic Delta One offering has been limited for the past year and has been mostly flown with domestic First Class equipment. We continue to closely monitor demand trends and are in a position to adjust quickly to demand, recognizing that lie-flat Delta One service is important to our business travelers transiting Boston and LAX.

As Delta explains, it could decide to restore lie-flat service if, and when, demand returns. For now, however, the carrier has pulled lie-flats through April 2022.

Standard Delta domestic first class (Photo by Zach Griff/The Points Guy)

Before the pandemic, airlines were rushing to fly their nicest cabins between Boston and both Los Angeles and San Francisco, largely and attempt to woo business travelers with large expense accounts. Delta began offering premium service between BOS and LAX in April 2018, "during strategic flight times...to customize the service offering to align with times when customers are seeking the Delta One experience."

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More Delta news: 39 new and expanded routes to 22 destinations

Nowadays, without appreciable levels of business travel, the airline seemingly doesn't see enough demand to warrant flying its premium-heavy jets to Boston.

Turns out, Delta's not alone. United made a similar move earlier in the pandemic, replacing its premium transcon service from Boston with standard domestic equipment.

That leaves hometown carrier, JetBlue, as the only airline left serving the West Coast with lie-flats. According to Cirium schedules, the carrier plans to fly its Mint-equipped Airbus A321s from Boston to the following U.S. cities through the rest of the year:

  • Las Vegas (LAS)
  • Los Angeles (LAX)
  • San Diego (SAN)
  • Seattle (SEA)
  • San Francisco (SFO)

Flying JetBlue? Read this Mint review first

Despite the apparent softness in the Boston market, the lie-flat wars are heating up down the coast in New York. United Airlines recently returned to JFK airport, with flights to both LAX and SFO on its swanky "high-J" Boeing 767-300ER.

American Airlines and JetBlue will soon coordinate schedules between the coasts, offering flyers a top-notch onboard experience on both the Airbus A321T and the Mint-equipped A321.

Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

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  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.