Delta Will Add Sign Language Badges to Company Uniforms
Delta Air Lines customer-facing staffers who know American Sign Language, or one or more of 300 other signed languages worldwide, will now sport a badge on their uniform saying so. The badge will sit under name tags on uniforms for flight attendants, gate agents and other Delta staff.
The change was announced in a video posted by Delta CEO Ed Bastian on LinkedIn. The video is almost entirely silent, presented in ASL with closed captioning underneath.
In the announcement, Bastian said the change is meant to help passengers quickly identify staff with whom they share a signed language. "It's a small step on our journey, but a powerful change as we seek to make the world a smaller, more inclusive place," said Bastian.
The initiative comes after feedback from customers and conversations with the ABLE Disability Business Resource Group. Delta says it is the first US airline to offer language bars for employees qualified in sign languages, and that the new bars will be rolled out in the fall this year.
When asked if it was taking similar measures, American Airlines said that — in addition to providing closed caption entertainment options for in flight entertainment — the carrier is currently working with advocacy groups and members of the deaf and hard of hearing community to improve its travel experience for all passengers.
United Airlines did not respond in time for publication to a question on whether it had plans to improve accessibility for sign language-speaking passengers.
TPG featured card
at Capital One's secure site
Terms & restrictions apply. See rates & fees.
| 5X miles | Earn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel |
| 2X miles | Earn unlimited 2X miles on every purchase, every day |
Pros
- Stellar welcome offer of 75,000 miles after spending $4,000 on purchases in the first three months from account opening. Plus, a $250 Capital One Travel credit to use in your first cardholder year upon account opening.
- You'll earn 2 miles per dollar on every purchase, which means you won't have to worry about memorizing bonus categories
- Rewards are versatile and can be redeemed for a statement credit or transferred to Capital One’s transfer partners
Cons
- Highest bonus-earning categories only on travel booked via Capital One Travel
- LIMITED-TIME OFFER: Enjoy $250 to use on Capital One Travel in your first cardholder year, plus earn 75,000 bonus miles once you spend $4,000 on purchases within the first 3 months from account opening - that’s equal to $1,000 in travel
- Earn unlimited 2X miles on every purchase, every day
- Earn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel
- Miles won't expire for the life of the account and there's no limit to how many you can earn
- Receive up to a $120 credit for Global Entry or TSA PreCheck®
- Use your miles to get reimbursed for any travel purchase—or redeem by booking a trip through Capital One Travel
- Enjoy a $50 experience credit and other premium benefits with every hotel and vacation rental booked from the Lifestyle Collection
- Transfer your miles to your choice of 15+ travel loyalty programs
- Top rated mobile app