Chase Sees a 35% Jump in New Accounts Thanks in Part to the Sapphire Reserve
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Travel rewards cards are a great way to get you to that next redemption — be it an award flight in international first class or a luxurious hotel stay — but at the end of the day, they're still part of an issuer's business strategy. Lenders like Bank of America, Citigroup and JPMorgan Chase & Co. aren't just giving you points and annual travel credits out of the goodness of their hearts; these perks are incentives to attract more customers and drive growth.
It looks like this strategy is working, at least when measured by one metric; Chase reportedly saw a 35% increase in new card accounts in the third quarter, and apparently the recently introduced Chase Sapphire Reserve is partially to thank. Since it launched in September, the card's attracted plenty of attention, thanks to benefits like a 100,000-point sign up bonus, a $300 annual travel credit and 3x points on all travel and dining purchases — all of which help justify a $450 annual fee. Chase even ran out of metal cards due to unanticipated demand for the Reserve.
While a 35% bump in new accounts is certainly good news for the lender, the flip side is that JPMorgan Chase & Co. — along with Bank of America and Citigroup — reported that combined income from credit card operations in the third quarter dropped 15% year over year. And, at the same time, expenses in the lenders' consumer-bank units rose 1%, to $15.3 billion.

Since an issuer's ultimate goal is to create revenue, what does this drop in income and increase in expenses mean for travel rewards cardholders? Likely nothing in the short term. The competition for customers in the credit card space is heating up — and Amex has already responded to the Sapphire Reserve's generous benefits by adding a 5x points category for airfare purchases on its premium Platinum Card from American Express. Issuers are jostling each other for your business, and gaining market share is always an important goal.
That said, an issuer's hope is that the cost of offering such generous cardholder perks is offset by customers taking on debt — and some industry analysts worry that the battle for customers' business is eating away at profits. Hopefully Chase and other lenders won't decide to rein in their travel rewards incentives, but there's definitely a limit to their generosity here, and we might just be approaching it with cards like the Reserve and Amex Platinum. Still, no matter what the future brings, it's in your best interest to follow the Ten Travel Rewards Card Commandments by always paying your balance in full and never missing a payment — taking on debt may offset the cost of expensive rewards programs and make offering "free" perks more affordable for lenders, but it's definitely not worth the dings to your financial health.
H/T: Bloomberg
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Rewards
| 2X miles | 2 miles per dollar on every purchase |
| 5X miles | 5 miles per dollar on flights and vacation rentals booked through Capital One Business Travel |
| 10X miles | 10 miles per dollar on hotels and rental cars booked through Capital One Business Travel |
Intro offer
Annual Fee
Recommended Credit
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The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)Pros
- The Capital One Venture X business card has a very lucrative welcome offer.
- In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
- Business owners are also able to add employee cards for free.
Cons
- The card requires significant spending to earn the welcome offer.
- Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
- LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
- Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
- Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
- With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
- Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
- Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
- Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
- Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
- Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
- This is a pay-in-full card, so your balance is due in full every month
Rewards Rate
| 2X miles | 2 miles per dollar on every purchase |
| 5X miles | 5 miles per dollar on flights and vacation rentals booked through Capital One Business Travel |
| 10X miles | 10 miles per dollar on hotels and rental cars booked through Capital One Business Travel |
Intro Offer
Earn 200K miles when you spend $30K in the first 3 months, and an additional 200K miles when you spend $150K in the first 6 monthsLIMITED-TIME OFFER: Earn up to 400K bonus milesAnnual Fee
$395Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.740-850Excellent
Why We Chose It
The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)Pros
- The Capital One Venture X business card has a very lucrative welcome offer.
- In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
- Business owners are also able to add employee cards for free.
Cons
- The card requires significant spending to earn the welcome offer.
- Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
- LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
- Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
- Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
- With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
- Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
- Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
- Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
- Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
- Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
- This is a pay-in-full card, so your balance is due in full every month

