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2 US Travelers Die From Airbnb Carbon Monoxide Leak in Mexico

Dec. 05, 2018
3 min read
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2 US Travelers Die From Airbnb Carbon Monoxide Leak in Mexico
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An American couple staying in an Airbnb in Mexico died recently after there was an undetected carbon monoxide leak in the rental home.

Edward Winders and Barbara Moller died last month after a broken heater filled their Airbnb in San Miguel de Allende with the toxic gas, the prosecutor's office of Guanajuato told Mexico News Daily. It seems that the rental did not have a working detector for the poisonous gas, which is colorless and odorless.

Winders and Moller, both retirees, reportedly died on the second day of their trip, Nov. 17. The couple, who was from New Orleans, were active in charity work in Mexico and were staying in the Airbnb while looking for a second home to purchase in the area, according to their son.

"76 years old, they were still going strong, considering moving to Mexico, they were traveling and still involved in their ultimate life passion which was making the world a better place and that's what they were really and truly devoted to," their son, Eric, told USA Today. Eric is also pushing for Airbnb to tighten up its regulations regarding carbon monoxide detectors.

"Airbnb is a leader in the hospitality and vacation rental world, we would like to call on them to create an inspection system within their platform," he said. Currently, Airbnb recommends all of its hosts install carbon monoxide and smoke detectors, but the practice doesn't seem to be mandatory for hosts, according to policies posted to its website.

"We encourage every host to install working smoke and CO [carbon monoxide] detectors in their listing and check them frequently," the safety page of Airbnb's website reads, noting that hosts should follow local regulations and indicate the safety features on their listing description. Consequences for not having working detectors are not made clear on the site. The home rental platform also has been running a safety promotion, giving away 36,000 smoke/CO detectors to any host with an active Airbnb listing while supplies last until Dec. 31.

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“We are deeply saddened by this tragedy, and our thoughts are with Ed and Barbara’s families, loved ones and friends," an Airbnb spokesperson told TPG in an email. "We are reaching out to their children to extend our full support to help them through this difficult time.”

A similar situation occurred earlier this year in Tulum, Mexico, when a family of four from Iowa died in a gas leak in their resort condominium, which did not have the proper detectors for the poisonous gas emitted from the condo's water heater.

There are also portable devices that detect carbon monoxide, which travelers could in theory bring with them to a rental. But, ensuring your rental is safe "might just mean you show up at your holiday rental and start looking for smoke detectors and fire extinguishers," John Simpson of advocacy group Consumer Watchdog told USA Today after the Tulum condo incident. "Because really, it's renter beware."

*This post has been updated with Airbnb's statement to TPG.

Featured image by Getty Images

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Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
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  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.