Capital One launches real-time lounge capacity tracker and waitlist in its app
As of Friday, Capital One loungegoers can view lounge capacity ahead of their visit and remotely join the waitlist, if applicable, at one of the bank's three airport lounges.
Per an email sent out by the bank early Friday, travelers can now check how busy their desired lounge is in real time through the Capital One mobile app.
"These new features are now live in the Capital One app for a majority of eligible cardholders and will continue to roll out to the remaining eligible cardholders in the coming weeks," Capital One said in the email announcing the rollout.
To use these features, open your Capital One mobile app and select the "Travel" tab before selecting "Lounges." From there, you can enter the specific lounge you are attempting to visit in the search bar to gauge real-time availability.
If your intended lounge has a waitlist, Capital One Venture X Rewards Credit Card and Capital One Venture X Business card holders can use the app to digitally join the waitlist queue by selecting "Join waitlist." Then, you'll be prompted to enter your name, phone number and party size. Once you sign up, the app will provide an estimated wait time, which you'll also receive via text.
When a spot opens up, you'll be notified via text. You'll have 15 minutes from that point to arrive. If you've changed your mind while waiting, you can notify the lounge within the 15-minute wait period. You can also let the lounge know if you are running late or have arrived.
As of February, travelers have three Capital One airport lounges to choose from: the Capital One Lounge at Dallas Fort Worth International Airport (DFW), which opened in 2021; the Capital One Lounge at Washington, D.C.'s Dulles International Airport (IAD), which opened in 2023; and the Capital One Lounge at Denver International Airport (DEN), which opened in late 2023. A future lounge is also planned for Las Vegas.
The Capital One Venture X Rewards Credit Card is the primary way most travelers can access a Capital One Lounge, but Venture X cardholders also get unlimited access for their authorized users (se, along with complimentary entry for up to two guests per visit. Additionally, the Capital One Venture X Business provides unlimited access. Otherwise, the Capital One Venture Rewards Credit Card and the Capital One Spark Miles for Business both provide two complimentary visits annually, but note that this perk is being removed from these cards starting next year.
If you don't have a card that grants access, you can pay $65 per person to enter.
Bottom line
If you don't use the Capital One app or would prefer to join the waitlist in person, know that you can still do so by visiting the relevant Capital One Lounge reception desk. As is the case with the mobile waitlist, you'll be notified via text when it's time to enter the lounge.
With these features, Capital One joins the ranks of American Express, which also offers capacity indicators and waitlist capabilities for its lounges.
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TPG featured card
Rewards
| 2X miles | 2 miles per dollar on every purchase |
| 5X miles | 5 miles per dollar on flights and vacation rentals booked through Capital One Business Travel |
| 10X miles | 10 miles per dollar on hotels and rental cars booked through Capital One Business Travel |
Intro offer
Annual Fee
Recommended Credit
Why We Chose It
The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)Pros
- The Capital One Venture X business card has a very lucrative welcome offer.
- In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
- Business owners are also able to add employee cards for free.
Cons
- The card requires significant spending to earn the welcome offer.
- Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
- LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
- Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
- Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
- With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
- Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
- Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
- Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
- Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
- Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
- This is a pay-in-full card, so your balance is due in full every month
Rewards Rate
| 2X miles | 2 miles per dollar on every purchase |
| 5X miles | 5 miles per dollar on flights and vacation rentals booked through Capital One Business Travel |
| 10X miles | 10 miles per dollar on hotels and rental cars booked through Capital One Business Travel |
Intro Offer
Earn 200K miles when you spend $30K in the first 3 months, and an additional 200K miles when you spend $150K in the first 6 monthsLIMITED-TIME OFFER: Earn up to 400K bonus milesAnnual Fee
$395Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.740-850Excellent
Why We Chose It
The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)Pros
- The Capital One Venture X business card has a very lucrative welcome offer.
- In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
- Business owners are also able to add employee cards for free.
Cons
- The card requires significant spending to earn the welcome offer.
- Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
- LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
- Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
- Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
- With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
- Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
- Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
- Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
- Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
- Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
- This is a pay-in-full card, so your balance is due in full every month