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Capital One Says Data Breach Hit Over 100 Million Customers

July 30, 2019
3 min read
Capital One Bank
Capital One Says Data Breach Hit Over 100 Million Customers
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Capital One, one of the largest banking corporations in the US, revealed Monday that it is the latest company involved in a security breach affecting consumers. This time, over 100 million individuals in the United States and six million in Canada have been affected.

The breach was, according to federal prosecutors cited by several media sources, the work of a single hacker, a Seattle-based woman currently in custody of the FBI.

Capital One said "no credit card account numbers or log-in credentials were compromised." According to the statement, though, "about 140,000 Social Security numbers of our credit card customers" and "about 80,000 linked bank account numbers of our secured credit card customers" were compromised.

In a statement, Capital One CEO Richard D. Fairbank said, "While I am grateful that the perpetrator has been caught, I am deeply sorry for what has happened...I sincerely apologize for the understandable worry this incident must be causing those affected and I am committed to making it right."

Capital One stated that the breach occurred March 22nd and 23rd of this year, though it wasn't discovered until July 19th as a result of an internal investigation. Prompted by an external security researcher, the inquiry identified a cloud-computing service as the point of vulnerability and the method which the suspect used to gain access.

Most of the data stolen was what consumers and small-business owners entered when they applied for a Capital One credit card "from 2005 through early 2019," the bank said.

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"This information included names, addresses, zip codes/postal codes, phone numbers, email addresses, dates of birth, and self-reported income," the statement added. The hacker also stole "credit scores, credit limits, balances, payment history, contact information."

This news comes on the heels of Equifax's settlement for its own data breach in in 2017, which will provide up to $125 to those affected if approved.

While it's impossible to know the extent of the damage from this breach, there are a few steps you can take to help protect yourself. We've written about credit monitoring services, which alert you to possible fraud, in the past, as well as how to freeze your credit if your information has been stolen. Most importantly, however, is making sure that you keep yourself safe online in order to stop hackers in their tracks.

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  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
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  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.