Cabin Fever: Aeromexico Passengers Stuck on Diverted Plane Call 911
Aeromexico flight passengers were in for a long day after their flight was diverted from San Francisco International Airport (SFO) to Oakland International Airport (OAK). Due to disputes between the airline and the airport, travelers aboard the plane were held for four hours on the tarmac leading to 911 calls, near-arrests and a trip to the hospital.
Flight 622 landed on Thursday in OAK from Guadalajara at 10:30am following a diversion due to heavy fog. The airline said in a statement that it had no Oakland operations and that it needed special authorization from the airport to deplane passengers. However, this resulted in the passengers being held aboard the plane with no air conditioning, food or water. Eventually, some passengers took it upon themselves to contact authorities, calling 911 to say that they were being held on the plane against their will.
Some passengers took to social media to air their complaints:
Things really took off from there, as one "unruly" passenger was detained for threatening to open the emergency door exit and another for interfering with the aircraft and flight crew. However, both men were allowed to eventually leave the aircraft without being arrested. Another woman had difficulty breathing in the hot, stuffy airplane and had to be given oxygen. Eventually, she was taken to the hospital.
By Thursday afternoon, the plane was moved to Gate 1 at OAK and passengers were finally allowed to disembark the plane and head to the terminal after four hours. Oakland Airport, in a statement, later disputed Aeromexico's reasoning, saying that it is an airline's decision whether to allow passengers to deplane at the diversion airport.
TPG featured card
at Capital One's secure site
Terms & restrictions apply. See rates & fees.
| 5X miles | Earn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel |
| 2X miles | Earn unlimited 2X miles on every purchase, every day |
Pros
- Stellar welcome offer of 75,000 miles after spending $4,000 on purchases in the first three months from account opening. Plus, a $250 Capital One Travel credit to use in your first cardholder year upon account opening.
- You'll earn 2 miles per dollar on every purchase, which means you won't have to worry about memorizing bonus categories
- Rewards are versatile and can be redeemed for a statement credit or transferred to Capital One’s transfer partners
Cons
- Highest bonus-earning categories only on travel booked via Capital One Travel
- LIMITED-TIME OFFER: Enjoy $250 to use on Capital One Travel in your first cardholder year, plus earn 75,000 bonus miles once you spend $4,000 on purchases within the first 3 months from account opening - that’s equal to $1,000 in travel
- Earn unlimited 2X miles on every purchase, every day
- Earn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel
- Miles won't expire for the life of the account and there's no limit to how many you can earn
- Receive up to a $120 credit for Global Entry or TSA PreCheck®
- Use your miles to get reimbursed for any travel purchase—or redeem by booking a trip through Capital One Travel
- Enjoy a $50 experience credit and other premium benefits with every hotel and vacation rental booked from the Lifestyle Collection
- Transfer your miles to your choice of 15+ travel loyalty programs
- Top rated mobile app