Delta is under fire for its stance on the controversial Georgia election bill
Atlanta-based Delta Air Lines has come under fierce criticism after CEO Ed Bastian issued a statement praising aspects of a controversial new voting law in Georgia — only to walk the statement back days later.
The law has been sharply rebuked by Democrats and voting rights and access advocates, who say that it is an effort by Republicans to make it harder for people to vote, with President Joe Biden calling it "Jim Crow in the 21st century." The law, which was passed last week, puts restrictions on the use of absentee and mail-in ballots, and criminalizes giving food or water to voters in line at poll sites.
In his statement on Friday — the day after the bill was signed into law by Georgia Gov. Brian Kemp — Bastian said the law had "improved considerably during the legislative process," saying that it improved certain aspects of voting.
"Nonetheless, we understand concerns remain over other provisions in the legislation, and there continues to be work ahead in this important effort," Bastian added.
Reaction to the statement was swift, causing #BoycottDelta to trend on Twitter.
"I'm a Diamond Medallion flyer on @Delta but I shan't be flying them moving forward. Supporting voter suppression is a lousy corporate strategy," tweeted author and columnist Roxane Gay.
"@Delta, there were three recounts and no voter fraud. These laws are designed to make it harder for young people and communities of color to vote. Period. Stand up for the rights of your employees and your customers. Stand up for democracy. Jesus," tweeted Bradley Whitford, the actor best known for his role in "The West Wing" TV series and his prolific progressive Twitter activism.
Political columnist Keith Olbermann tweeted as well. "Do not fly Delta. Do not spend money with Delta. Boycott Delta. Ruin Delta."
The airline's tweets since the statement have been inundated by replies referencing the airline statement.
"When you stop supporting voter suppression, I will be thrilled to fly Delta again," one user wrote, replying to a tweet about COVID travel restrictions and active routes.
On Tuesday, Bastian told staff in an internal video message that the airline felt that the bill was inevitable, and that the best option was to try and mitigate the damage done by it. TPG reviewed the video message.
"So our team set out to do what they could to engage extensively for weeks with elected officials from both parties, expressing our strong view that Georgia must have a fair election process with broad voter participation and full and equal access to the polls," Bastian said.
"But I know many of you are disappointed, frustrated and angry that we did not take a stronger public stand against specific measures in the bill," he added. "Unfortunately, the reality is that would have made it much harder to shape the legislation at all and we would have lost a seat at the table."
Bastian said that there was no widespread voter fraud in the 2020 election, countering unevidenced claims by former President Trump, and said that the airline lobbied to have elements of the bill related to those claims pulled.
"Thanks in part to the hard work of our team, many of the worst elements were removed before the bill became law."
On Wednesday, in a memo sent to staff and posted on Delta's news release website, Bastian walked back his previous statements, acknowledging pressure from travelers and employees.
"We had some success in eliminating the most suppressive tactics that some had proposed," Bastian wrote. "However, I need to make it crystal clear that the final bill is unacceptable and does not match Delta's values."
"After having time to now fully understand all that is in the bill, coupled with discussions with leaders and employees in the Black community, it's evident that the bill includes provisions that will make it harder for many underrepresented voters, particularly Black voters, to exercise their constitutional right to elect their representatives" he added. "That is wrong."
The episode highlighted the fraught nature of corporate civic engagement in today's political climate. Although Bastian and Delta have been vocal on other issues in the past, including gun control, Black Lives Matter, vaccines, masks and more, the airline nonetheless attempts to walk a fine line to avoid antagonizing members of either side of the political aisle, fearful of alienating politicians with which it frequently engages.
Delta was not the only Atlanta-based company to come under fire. Coca-Cola was also criticized for failing to vocally oppose the legislation.
When contacted by TPG, Delta declined to provide additional comment.
Note: This story was updated on Wednesday, March 31, to include information about a new statement by Delta CEO Ed Bastian.
TPG featured card
at American Express's secure site
Terms & restrictions apply. See rates & fees.
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 5X | New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App. |
| 3X | Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines. |
| 2X | Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Pros
- Valuable dining and food-related credits
- Flexible rewards with airline and hotel transfer partners
- Multiple travel and purchase protections
- No foreign transaction fees
- Access to Amex Offers for additional savings (enrollment required)
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $8,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App.
- Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines.
- Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- Pay It® lets you tap in the American Express® App to quickly pay for small purchase amounts throughout the month and still earn rewards the way you usually do. Plan It® gives you the option to split up big purchases into equal monthly payments with a fixed fee. You’ll know upfront exactly how much you’ll pay.
- Updated! $120 Dining Credit: Earn up to a total of $10 in statement credits monthly when you pay with the Gold Card at Grubhub (including Seamless), Buffalo Wild Wings, Five Guys, The Cheesecake Factory, and Wonder. This can be an annual savings of up to $120. Enrollment required.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year at over 10,000 qualifying U.S. Resy restaurants after you pay for eligible purchases with the American Express® Gold Card. That’s up to $50 in statement credits semi-annually. Enrollment required.
- $84 Dunkin' Credit: Earn up to $7 in monthly statement credits after you pay with the American Express® Gold Card at U.S. Dunkin’ locations. Enrollment required.
- $120 Uber Cash on Gold: Enjoy up to $120 in Uber Cash annually with your Gold Card. Just add your Card to your Uber account and you'll get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an Amex Card for your transaction.
- New! As an American Express® Gold Card Member, you can enjoy complimentary Hertz Five Star® Status. Enjoy benefits like skipping the counter at select locations, adding an additional driver at no additional cost*, and vehicle upgrades**. Benefit enrollment and Hertz Gold+ registration are required. *Additional drivers must meet standard rental qualifications and must be a spouse or domestic partner to qualify as complimentary. Other additional drivers subject to fees. **Benefits are subject to availability and vary by location. Additional Hertz program Terms and Conditions including age restrictions apply.
- Take advantage of a $100 credit towards eligible charges* at over 1,300 upscale hotels worldwide when you book The Hotel Collection through AmexTravel.com or the Amex Travel App **. *Eligible charges vary by property. **The Hotel Collection requires a two-night minimum stay.
- Book your travel through the Amex Travel App with added peace of mind – backed by American Express® service and support. Only for American Express® Card Members.
- Whenever you need us, we're here. Our Member Services team will ensure you are taken care of. From lost Card replacement to statement questions, we are available to help 24/7.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.


