15-Year-Old Steps Up to Help Blind and Deaf Man on Alaska Air
An inspiring Facebook post went viral on Wednesday when a blind and deaf passenger, Tim Cook, was assisted by a 15-year-old girl, Clara Daly, on an Alaska Air flight with service from Boston (BOS) to Portland (PDX).
Cook was traveling from Boston, where he was visiting his sister, home to Portland. His sister accompanied him at the gate, but he boarded the plane alone. Passengers soon realized that Cook was by himself on the flight.
Upon boarding, one man gave up his aisle seat so that Cook wouldn't have to take the window. That passenger also helped Cook make his coffee.
After a bit, the flight attendants on the route decided to make an announcement over the PA to see if anyone on the flight knew sign language in order to better communicate with Cook. That's when Daly, who was supposed to travel direct from Boston to her hometown, Los Angeles, but had to travel through Portland after the flight was canceled, first rang her flight attendant call button.
After studying ASL for about a year, she was confident enough to finger-spell to Cook so that he could feel the letters she communicated. Daly's mom, Jane, later said that her daughter thought that the re-route was "meant to be... so she could be there to help Tim."
Daly made a couple of trips to Cook's seat to make sure that he was doing okay, and to see if he needed anything. In an interview with King 5 News, Daly shared what they talked about. "He was asking me why I was in Massachusetts, [we were] talking about my grandmother who I was visiting, he told me about his sister and his family out in Massachusetts," Daly recalled. The two also talked about how Cook was a travel salesman before he became deaf and blind. He asked the names of the passengers around him.
Lynette Scribner, one of the many who witnessed the act of kindness, was so touched by the experience that she decided to post about it on Facebook. In Scribner's post, she said that the experience reminded her, "that there are still good, good people who are willing to look out for each other."
Alaska Air even covered the story on its blog. Alaska did not offer additional comment when TPG reached out.
TPG featured card
at American Express's secure site
Terms & restrictions apply. See rates & fees.
| 3X | Earn 3X Miles on Delta purchases. |
| 1X | Earn 1X Miles on all other eligible purchases. |
Pros
- Delta SkyClub access when flying Delta
- Annual companion ticket for travel on Delta (upon renewal)
- Ability to earn MQDs through spending
- Various statement credits for eligible purchases
Cons
- Steep annual fee of $650
- Other Delta cobranded cards offer superior earning categories
- Earn 100,000 Bonus Miles after you spend $6,000 or more in purchases with your new Card within the first 6 months of Card Membership and an additional 25,000 bonus miles after you make an additional $3,000 in purchases on the Card within your first 6 months, starting from the date that your account is opened. Offer Ends 04/01/2026.
- Delta SkyMiles® Reserve American Express Card Members receive 15 Visits per Medallion® Year to the Delta Sky Club® when flying Delta and can unlock an unlimited number of Visits after spending $75,000 in purchases on your Card in a calendar year. Plus, you’ll receive four One-Time Guest Passes each Medallion Year so you can share the experience with family and friends when traveling Delta together.
- Enjoy complimentary access to The Centurion® Lounge in the U.S. and select international locations (as set forth on the Centurion Lounge Website), Sidecar by The Centurion® Lounge in the U.S. (see the Centurion Lounge Website for more information on Sidecar by The Centurion® Lounge availability), and Escape Lounges when flying on a Delta flight booked with the Delta SkyMiles® Reserve American Express Card. § To access Sidecar by The Centurion® Lounge, Card Members must arrive within 90 minutes of their departing flight (including layovers). To access The Centurion® Lounge, Card Members must arrive within 3 hours of their departing flight. Effective July 8, 2026, during a layover, Card Members must arrive within 5 hours of the connecting flight.
- Receive $2,500 Medallion® Qualification Dollars with MQD Headstart each Medallion Qualification Year and earn $1 MQD for each $10 in purchases on your Delta SkyMiles® Reserve American Express Card with MQD Boost to get closer to Status next Medallion Year.
- Enjoy a Companion Certificate on a Delta First, Delta Comfort, or Delta Main round-trip flight to select destinations each year after renewal of your Card. The Companion Certificate requires payment of government-imposed taxes and fees of between $22 and $250 (for itineraries with up to four flight segments). Baggage charges and other restrictions apply. Delta Basic experiences are not eligible for this benefit.
- $240 Resy Credit: When you use your Delta SkyMiles® Reserve American Express Card for eligible purchases with U.S. Resy restaurants, you can earn up to $20 each month in statement credits. Enrollment required.
- $120 Rideshare Credit: Earn up to $10 back in statement credits each month after you use your Delta SkyMiles® Reserve American Express Card to pay for U.S. rideshare purchases with select providers. Enrollment required.
- Delta SkyMiles® Reserve American Express Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
- With your Delta SkyMiles® Reserve American Express Card, receive upgrade priority over others with the same Medallion tier, product and fare experience purchased, and Million Miler milestone when you fly with Delta.
- Earn 3X Miles on Delta purchases and earn 1X Miles on all other eligible purchases.
- No Foreign Transaction Fees. Enjoy international travel without additional fees on purchases made abroad.
- $650 Annual Fee.
- Apply with confidence. Know if you're approved for a Card with no impact to your credit score. If you're approved and you choose to accept this Card, your credit score may be impacted.
- Terms Apply.
- See Rates & Fees


