Startup carrier Avelo puts Delaware back on the aviation map
Nathaniel Brown, a logistics manager from Wilmington, Delaware, booked a flight on a whim to visit his sister in Orlando.
For months, it was not possible to book a flight out of Delaware — it was the only state in the U.S. without commercial air service. Instead, local travelers had drive to nearby cities like Philadelphia or Baltimore.
However, on Wednesday, Brown was one of the passengers boarding Avelo Airlines' first flight from Wilmington.
The carrier's arrival there will give Delaware its first commercial passenger flight in nearly seven months. A number of other carriers — including Delta Air Lines and Frontier Airlines — have come and gone in recent years. Now, Avelo and local officials hope the state can shake that dubious track record for good.
Avelo's Orlando service that began Wednesday is the first of five routes to Florida that the airline is adding at Wilmington Airport (ILG). Other new routes coming this month are to Fort Lauderdale, Fort Myers, Tampa and West Palm Beach.
Avelo founder and CEO Andrew Levy believes the carrier can be successful in Delaware despite the market's checkered record of airline service.
He's betting on a formula that focuses on nonstop flights to popular leisure markets. To get started, Avelo will base one of its 737s in Wilmington, making it the airline’s fourth base alongside Burbank, California; New Haven, Connecticut; and Orlando.

“What we're doing is just simply different than what anybody else has done to my knowledge,” Levy said about his carrier’s plans for Wilmington in an interview with TPG ahead of the inaugural. “We're putting an airplane in there with our own people, the airplane’s gonna live there. It's gonna come home there every night.”
The decision to launch flights from Delaware largely mirrors what Avelo has done at its base at Tweed New Haven Airport (HVN) — previously a little-used airport that sits in a dense population corridor. Avelo has launched flights from the airport mostly to leisure destinations – routes where the carrier has no direct competition since it is the only airline there.
Related: Avelo Airlines CEO Andrew Levy on the airline's path to profitability: 'We're really close'
Now, Avelo will enjoy a similar advantage in Wilmington, assuming it can lure passengers to the airport that sits only about 40 miles south of Center City, Philadelphia.
Given Wilmington’s location, Avelo can likely pull passengers from nearby Philadelphia — and possibly even from the metro area of Baltimore, which is about 70 miles away.
Levy hopes Avelo will appeal to customers in those regions who value a cheap nonstop flight to mass market destinations like Orlando and Fort Lauderdale, even if it comes with a bit of a drive.
“Having flown out of Baltimore and having flown out of Philly, I know if it was up to me — and I lived in between all three of them — I know which one I'd go to,” Levy said. “It would be neither. I’d go to Wilmington.”
The last carrier to operate out of Wilmington was Frontier, which pulled out this past summer after serving the airport for only about 15 months.
Avelo plans to base one Boeing 737-700 in Wilmington and has hired approximately 50 part-time and full-time employees to staff its operation there.
Whether Avelo’s fares and schedules will be enough to lure customers away from the more-established airports remains to be seen. For now, though, the carrier launched its Wilmington service to great fanfare.
Related: 'It's surreal': What it was like on Avelo Airlines' inaugural East Coast flight
Debut event
An arch of purple, yellow, white and blue balloons adorned the airport's entryway, topped by a silver-balloon message reading "Hello Avelo." Passengers and members of the media swarmed the small airport while the mascots for the University of Delaware and Delaware State University danced around.
"Today is a really big day," Thomas Cook, the airport's operator, said at the press conference.

A sense of optimism permeated the press conference announcing Avelo's debut in Wilmington.
Speaking at the press conference ahead of the inaugural flight, Levy said he expected Avelo's presence in Delaware to be a long-term, growing partnership.
Delaware's state treasurer, Colleen Davis, even hinted at the possibility of longtime Delaware resident President Joe Biden flying an Avelo flight from Wilmington. She also mentioned that the carrier is considering basing another Boeing 737-700 in Wilmington at the end of the year.
After the press conference and the ceremonial ribbon cutting, families taking their kids to Disney World for the first time rushed through the security line as the plane readied for boarding.

Many passengers seemed relieved to have commercial air service in Wilmington. Marita Davis, who lives in nearby Kennett Square, Pennsylvania, said she was able to book a last-minute flight to Orlando for a family emergency. Whenever Wilmington had no commercial air service, Davis said she would drive to airports in Philadelphia or Baltimore to catch her flights.
"Wilmington is definitely always our first choice," she said.

Just after 10 a.m., Avelo's first flight from Wilmington took off to loud applause from passengers on board.
For now, Avelo and Wilmington can focus on the excitement surrounding the budget carrier’s ramp-up of service there. However, in the end, the question to answer is: Will it last?
Related: Startup Avelo boosts its presence in Florida with 3 new routes
Flight schedule
Avelo will operate flights from Wilmington to five cities in Florida:
Fort Lauderdale: Begins Feb. 2. One round-trip flight on Tuesdays and Thursdays.
Fort Myers: Begins Feb. 3. One round-trip flight on Mondays and Fridays.
Orlando: Begins Feb. 1. One round-trip flight on Mondays, Fridays and Saturdays.
Tampa: Begins Feb. 2. One round-trip flight on Thursdays and Sundays.
West Palm Beach: Begins Feb. 4. One round-trip flight on Wednesdays and Sundays.
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- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
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| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
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Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

