Amtrak is testing in-seat delivery, online ordering from the cafe car
Feeling peckish on your next Amtrak ride? You might not even need to leave your seat to grab a snack or drink.
That's because the rail line is trialing a new order-at-your-seat service on select trains in the Northeast.
This new online cafe ordering capability allows you to place an online order from the cafe car and then either pick up your items from the cafe itself or have them delivered directly to your seat.
Related: Amtrak to simplify fare structure, eliminate Saver seats
You'll need to input your car and seat number in order to receive a food delivery, so be sure to note where you're sitting before you place your order.
While the prices of the online menu are the same as in the cafe car itself, this new convenience does come with an added cost. All online orders are subject to a $0.50 transaction fee, and those placed for delivery come with an additional $2 convenience charge.
If you're ordering a bunch of items and don't want to walk to the cafe car, this new service could definitely come in the clutch.

However, having a $2.50 bag of Rold Gold pretzels delivered to your seat for an additional $2.50 in fees might not necessarily make sense — especially if you're paying out of pocket.
That said, this service is definitely most convenient for someone ordering hot food from the cafe car. You can preorder your meal and only get up from your seat once it's ready, eliminating the need to wait in the cafe car while the attendant prepares your food.
A next-generation ride: Amtrak unveils new train cars with plenty for customers to love
"Our customers who are traveling with family, have reduced mobility, and are seniors report that the at-seat delivery option is important and has improved their onboard experience," Fred Gazzolo, Amtrak's vice president of product development and customer analytics, said in an exclusive interview with TPG.
For now, this new Amtrak service is exclusively available on select Amtrak Acela trains operating in the Northeast.
If you're on one of the eligible trains — currently including trains 2160, 2163, 2170, 2250, 2253 and 2254 — you should receive an email about this new feature a few hours before departure. If you don't, you can always try going to one of these websites to see if you're on an eligible train: cafe1.amtrak.com, cafe2.amtrak.com or cafe3.amtrak.com.

The online ordering system exclusively accepts major credit cards, and the transactions are processed securely via Square. It wasn't immediately clear whether these online transactions post to your credit card statement as a dining purchase, but I'll be sure to test it the next time I'm on an eligible train.
As someone who now frequently takes the Amtrak between New York and Philadelphia, I'm a big fan of this new development. Even though I rarely stop in the cafe car on these short trips, I like having the option of in-seat delivery.
Related: Your complete guide to Amtrak Guest Rewards
I'd love to see this functionality rolled out to more trains, and it'd be great if the ordering system were integrated with the mobile app.
Of course, the company is still just in testing mode, so it's possible that these improvements are already on Amtrak's radar.
"We're in the midst of a 90-day pilot program that ends in mid-January. We are encouraged by the early feedback we are hearing from our customers and will make a full decision on future rollout following a thorough post-pilot evaluation," Gazzolo said.
TPG featured card
Rewards
| 2X miles | 2 miles per dollar on every purchase |
| 5X miles | 5 miles per dollar on flights and vacation rentals booked through Capital One Business Travel |
| 10X miles | 10 miles per dollar on hotels and rental cars booked through Capital One Business Travel |
Intro offer
Annual Fee
Recommended Credit
Why We Chose It
The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)Pros
- The Capital One Venture X business card has a very lucrative welcome offer.
- In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
- Business owners are also able to add employee cards for free.
Cons
- The card requires significant spending to earn the welcome offer.
- Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
- LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
- Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
- Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
- With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
- Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
- Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
- Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
- Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
- Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
- This is a pay-in-full card, so your balance is due in full every month
Rewards Rate
| 2X miles | 2 miles per dollar on every purchase |
| 5X miles | 5 miles per dollar on flights and vacation rentals booked through Capital One Business Travel |
| 10X miles | 10 miles per dollar on hotels and rental cars booked through Capital One Business Travel |
Intro Offer
Earn 200K miles when you spend $30K in the first 3 months, and an additional 200K miles when you spend $150K in the first 6 monthsLIMITED-TIME OFFER: Earn up to 400K bonus milesAnnual Fee
$395Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.740-850Excellent
Why We Chose It
The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)Pros
- The Capital One Venture X business card has a very lucrative welcome offer.
- In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
- Business owners are also able to add employee cards for free.
Cons
- The card requires significant spending to earn the welcome offer.
- Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
- LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
- Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
- Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
- With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
- Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
- Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
- Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
- Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
- Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
- This is a pay-in-full card, so your balance is due in full every month

