Trying to reopen a canceled Amex card? You'll have to pay a $25 fee for that
Update: Some offers mentioned below are no longer available. View the current offers here.
If you recently canceled a premium American Express card and now regret it, you may not be too happy to hear that Amex is charging a $25 fee to reinstate canceled cards, as first reported by Doctor of Credit.
Additionally, the $25 fee will not go toward the annual card fee. The canceled card is also still subject to approval, which could take up to 10 business days.
Related: Here's why you should never close your credit card before the one year mark
With travel restrictions in place due to coronavirus, many cardholders couldn't justify the high annual fees on some of the premium cards like the Amex Platinum, therefore decided on canceling. It wasn't until May 1 that Amex announced it would be adding new credit card perks as a part of its coronavirus response.
However, now that there's new, more applicable statement credits available for purchases such as streaming services, wireless phone service and prepaid trips, it's not surprising that people are reopening closed accounts.
While a reinstatement fee is certainly annoying, if you can really max out and find value in the new perks it may be worth reinstating.
If these new perks still don't make sense for you, it's worth considering your options before canceling your card.
Alternatives to canceling a credit card
As a general rule of thumb, you shouldn't go canceling your credit cards willy nilly. Instead, you should consider other, less credit damaging options first.
Ask for a product change
If it's a pricey annual fee that's pushing you toward canceling, consider downgrading to a lower or no annual fee option instead. For instance, if you can't justify forking up the $695 for The Platinum Card® from American Express (see rates and fees) during these uncertain times in travel, call Amex and see if you can switch to a card like the American Express® Gold Card, which could offer you a lot more value due to its high earnings on takeout and groceries at U.S. supermarkets.
Related: No travel, no problem: 6 Amex Platinum benefits you can use from home
Ask for a retention offer
As the saying goes, "it never hurts to ask" — and that's especially true when it comes to credit card issuers. No business wants to see its customers leave, which is why issuers will often offer some sort of retention offer in points or cash to keep you. It's not guaranteed, but it's most definitely worth a shot.
Related: Your ultimate guide to credit card retention offers
Featured photo by Isabelle Raphael / The Points Guy.
For rates and fees of the Amex Platinum card, click here.
TPG featured card
Rewards
| 2X miles | 2 miles per dollar on every purchase |
| 5X miles | 5 miles per dollar on flights and vacation rentals booked through Capital One Business Travel |
| 10X miles | 10 miles per dollar on hotels and rental cars booked through Capital One Business Travel |
Intro offer
Annual Fee
Recommended Credit
Why We Chose It
The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)Pros
- The Capital One Venture X business card has a very lucrative welcome offer.
- In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
- Business owners are also able to add employee cards for free.
Cons
- The card requires significant spending to earn the welcome offer.
- Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
- LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
- Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
- Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
- With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
- Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
- Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
- Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
- Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
- Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
- This is a pay-in-full card, so your balance is due in full every month
Rewards Rate
| 2X miles | 2 miles per dollar on every purchase |
| 5X miles | 5 miles per dollar on flights and vacation rentals booked through Capital One Business Travel |
| 10X miles | 10 miles per dollar on hotels and rental cars booked through Capital One Business Travel |
Intro Offer
Earn 200K miles when you spend $30K in the first 3 months, and an additional 200K miles when you spend $150K in the first 6 monthsLIMITED-TIME OFFER: Earn up to 400K bonus milesAnnual Fee
$395Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.740-850Excellent
Why We Chose It
The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)Pros
- The Capital One Venture X business card has a very lucrative welcome offer.
- In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
- Business owners are also able to add employee cards for free.
Cons
- The card requires significant spending to earn the welcome offer.
- Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
- LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
- Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
- Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
- With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
- Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
- Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
- Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
- Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
- Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
- This is a pay-in-full card, so your balance is due in full every month

