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Leadership change at American Airlines; CEO Doug Parker to retire

Dec. 07, 2021
3 min read
Leadership change at American Airlines; CEO Doug Parker to retire
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American Airlines is set for a leadership shakeup.

CEO Doug Parker announced on Tuesday that he will retire on March 31, paving the way for current American Airlines President Robert Isom to take over as CEO.

Parker’s retirement will cap a run in which he reshaped both American – and the U.S. airline industry as a whole – in his role as a chief executive.

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Parker’s first stint as CEO came at America West, where he took over the top spot in 2001 – just before the 9/11 terrorist attacks set the industry on its heels.

Parker guided the Phoenix-based low-cost carrier through that crisis, and then set the airline on a course that would dramatically alter the landscape of the U.S. aviation industry.

Next came a merger with East Coast-based US Airways.

Parker’s America West was the acquiring carrier, but his airline assumed the more-widely recognized brand of US Airways. The 2005 deal transformed America West, now US Airways, into a national player that had hubs across the U.S. – notably in Phoenix, Charlotte and Philadelphia. Two other landmark hubs of the combined company — Las Vegas and Pittsburgh — would ultimately be dropped in the 2000s.

There was still one more acquisition to come.

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That came in 2012 with a shocking bid by US Airways to acquire much larger American Airlines, which was then reorganizing in Chapter 11 bankruptcy protection. American initially was cool to the deal, but Parker’s team won over labor groups at American in a move that eventually paved the way for a deal to proceed a year later after forcing American's management team to the table.

The American-US Airways merger closed in 2013, with Parker’s airline again taking the name of the better-known brand of its new partner.

The tie-up came after a wave of consolidation had swept through the U.S. industry. Four big mergers that were announced between 2008 and 2013– United-Continental, Delta-Northwest and Southwest-AirTran – reshaped the competitive landscape of the U.S. market.

But it was American’s merger with US Airways that left it as the world’s biggest airline. And soon – for the first time since that 2013 deal – the carrier will be turning to a new leader to go forward.

"I’m extraordinarily excited about the future of American with Robert as our next leader," Parker said in a Tuesday morning letter to employees. "I have no doubt that the best is yet to come for American, and no one will be cheering louder for all of you than I will."

Featured image by Bloomberg via Getty Images
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Cons

  • The high annual fee is only worth it if you’re taking full advantage of the card’s benefits. Seldom travelers may not get enough value to warrant the cost.
  • Outside of the current welcome bonus, you’re only earning higher rewards on specific airfare and hotel purchases, so it’s not a great card for other spending categories.
  • The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards.
  • Earn 80,000 Membership Rewards® Points after you spend $6,000 on purchases on the Card in your first 6 months of Card Membership.
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  • American Express has expanded The Centurion® Network to include 40+ Centurion Lounge and Studio locations worldwide. Now there are even more places your Platinum Card® can get you complimentary entry and exclusive perks.
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  • Terms Apply.
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Best luxury travel rewards card
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards Rate

5XEarn 5X Membership Rewards® Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year.
5XEarn 5X Membership Rewards® Points on prepaid hotels booked with American Express Travel.
  • Intro Offer
    Earn 80,000 Membership Rewards® Points after you spend $6,000 on purchases on the Card in your first 6 months of Card Membership.

    Earn 80,000 Points
  • Annual Fee

    $695
  • Recommended Credit
    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    670-850
    Excellent/Good

Why We Chose It

Sometimes it's worth a large investment to reap the benefits of a great credit card. That's exactly the case with the Amex Platinum card. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip.

Pros

  • The current welcome offer on this card is quite lucrative. TPG values it at $1,600.
  • This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. (Enrollment required for select benefits.)
  • The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway.

Cons

  • The high annual fee is only worth it if you’re taking full advantage of the card’s benefits. Seldom travelers may not get enough value to warrant the cost.
  • Outside of the current welcome bonus, you’re only earning higher rewards on specific airfare and hotel purchases, so it’s not a great card for other spending categories.
  • The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards.
  • Earn 80,000 Membership Rewards® Points after you spend $6,000 on purchases on the Card in your first 6 months of Card Membership.
  • Earn 5X Membership Rewards® Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards® Points on prepaid hotels booked with American Express Travel.
  • $200 Hotel Credit: Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts® or The Hotel Collection bookings with American Express Travel when you pay with your Platinum Card®.
  • $240 Digital Entertainment Credit: Get up to $20 in statement credits each month when you pay for eligible purchases with the Platinum Card® at your choice of one or more of the following providers: Peacock, Audible, SiriusXM, The New York Times, and other participating providers. Enrollment required.
  • $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. Cost includes $12.95 plus applicable local sales tax.
  • American Express has expanded The Centurion® Network to include 40+ Centurion Lounge and Studio locations worldwide. Now there are even more places your Platinum Card® can get you complimentary entry and exclusive perks.
  • $200 Airline Fee Credit: Select one qualifying airline and then receive up to $200 in statement credits per calendar year when incidental fees are charged by the airline to your Card.
  • $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Uber Cash and Uber VIP status is available to Basic Card Member only.
  • $300 Equinox Credit: Get up to $300 back each year on an Equinox+ subscription, or any Equinox club memberships when you pay with your Platinum Card. Enrollment required. Learn more.
  • $189 CLEAR® Credit: Breeze through security with CLEAR® Plus at 45+ airports nationwide and get up to $189 back per year on your membership (subject to auto-renewal) when you use your Card.
  • $695 annual fee.
  • Terms Apply.
  • See Rates & Fees