Airbnb just dropped its 'biggest change' in a decade
You probably already know that there are thousands and thousands of incredible homes to rent on Airbnb, including out-of-this-world properties like castles, igloos and treehouses. The tricky part of Airbnb is finding them — and then it's even harder to narrow down dates you can actually stay there.
However, with Airbnb's summer 2022 release — "the biggest change to Airbnb in decades," according to Airbnb CEO and co-founder Brian Chesky — finding a special place to stay is easier than ever. In fact, the update might just help you find a dream stay in a locale you've never even heard of.
The summer update includes a handful of new features that not only group specific properties into category types (like castles, for example), but also allow users to find and book multiple places to stay over the course of a single trip, plus new protections to ensure a positive experience.
Last year, Airbnb launched 150 upgrades to the platform. Many upgrades were specifically designed to help people be more flexible when looking for a place to stay, like the "I'm (even more) Flexible" tool, which opened flexible booking options up to a 12-month window, a helpful tool for people who aren't sure when they want to go or who have the freedom to go whenever.
Now, as travel demand is skyrocketing and we're on the verge of a "sold-out summer" when everything is already sold out or so expensive it might as well be, flexibility is even more important. These new updates, detailed below, might just be the key to locking in an incredible vacation.
Airbnb Categories
The first major change to Airbnb is the introduction of Airbnb Categories: "A new way to search that makes it easy to discover millions of homes you never knew existed."
With this feature, Airbnb drops the notion that you need to know exactly where you want to go and specific dates to travel. Instead, it lets the vast number of rentals on the platform guide you. Now, when you visit Airbnb on the app or on the website, homes are organized into 56 different categories across a spectrum of home types, locations and activities to explore.
These categories include home types like castles, A-frame homes, barns, windmills and even farms or containers. Want to book a house with a grand piano? That's a category. Looking for a culinary getaway with a chef's kitchen? That's a category, too. With the design category, you can search through homes featured in glossy magazines or designed by celebrated architects like Frank Lloyd Wright.
If you're wanting a specific location type but aren't sure where to go, just toggle over to "beachfront" to see what's available near or far, maybe in a charming beach town you've never heard of. Other location categories include: "Arctic," for destinations like Norway, Finland and Iceland; riads in Morocco; ryokans in Japan; and more broad terms like "vineyards," "countryside" and "lakes." For fans of national parks, let that category guide you to a park you've never experienced.
Or, if you don't know where to go, but are looking for a certain activity – say golfing, skiing, surfing or camping – Airbnb now groups those together for inspiration.
With this feature, you can make a broad search across all available properties in that category or you can still set a specific destination and search for homes across different categories. For example, you can search castles across all of Europe or zoom in and find ones specifically in France.
To take it one step further, you can now search for castles in France for a one-week trip across entire months, like June and July for example, to see what's available to book without being locked into specific dates.
Split Stays
With the new Split Stays feature, Airbnb will automatically show you booking options that split trips that are a week or longer into two different homes. This feature gives travelers the opportunity to potentially experience two different destinations or homes without piecing it together themselves, and the chance to see around 40% more listings, according to Airbnb.
Split Stays automatically show up grouped together with individual homes when searching for a specific destination. So if you're scrolling for a weeklong trip to France, you might see two similar homes in different destinations paired together as a booking option mixed in with the rest.
It also works across 14 different categories, including camping, national parks, skiing and surfing. If you're looking for a weeklong surf trip in California, you might be suggested two totally different coastal areas to split your vacation between.
Better yet, when looking at Split Stays on the map, an animated line appears to show you the distance between the two. If you decide they're right for you, a quick-and-easy interface helps you book both in a seamless process, one home at a time.
AirCover for Guests
The last major change is the introduction of AirCover for Guests, a comprehensive travel protection program that will now be included free with every booking. "It represents the biggest upgrade to Airbnb customer service in a decade," the company said.
With AirCover, guests are protected in four different ways:
- Booking Protection Guarantee: Airbnb will find a similar or better home if a Host has to cancel a booking within 30 days of check-in, or offer a refund.
- Check-in Guarantee: Airbnb will find a similar or better home, or offer a refund, if you can't check in to your home and the Host cannot resolve the issue.
- Get-What-You-Booked Guarantee: Guests now have 72 hours to report if something in the home isn't as advertised and Airbnb will find a similar or better home, or offer a refund. Examples from Airbnb include if a refrigerator stops working or if there are fewer bedrooms in the home than listed. Previously, Airbnb only offered guests 24 hours to report an issue.
- 24-Hour Safety Line: Guests who feel unsafe in an Airbnb now have access to "specially-trained safety agents" all day and all night.
AirCover is built directly into the Airbnb app and website, with a team of agents available for last-minute rebooking assistance so if any issues arise you can quickly receive support.
Bottom line
Airbnb knows that the world continues to change, along with people's travel habits. The new category feature opens a world of possibility for travelers who aren't sure where they want to go — or have always wanted to stay somewhere extremely unique but couldn't put the pieces together on Airbnb. Split Stays is a great addition to that feature, giving travelers more options and the opportunity to see more of the world than just the place we thought we wanted to go. AirCover is a long-overdue update to help travelers feel more secure in their bookings, especially in this ever-changing world.
Whether you hate travel planning or you like it more than the actual trip itself, these updates will certainly give would-be travelers a lot more access to unique homes and destinations that might have otherwise slipped through the cracks.
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| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
| 2X | Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Intro offer
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Recommended Credit
Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.
Rewards Rate
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
| 2X | Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Intro Offer
You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
$325Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.Excellent to Good
Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.