Skip to content

American Airlines Sued for Wrongful Death After In-Flight Medical Emergency

April 27, 2018
3 min read
american-airlines
American Airlines Sued for Wrongful Death After In-Flight Medical Emergency
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

The family of a South Carolina woman who died as the result of an in-flight medical emergency is suing American Airlines with a wrongful death lawsuit.

The 25-year-old woman, Brittany Oswell, had an embolism while on a flight from Honolulu, Hawaii (HNL) to Dallas (DFW) in 2016. According to the lawsuit, Oswell's family is alleging that the flight's crew never attempted an emergency landing and that the aircraft's medical equipment was faulty.

The lawsuit states that about three hours into the flight, Oswell became "dizzy and disoriented," and her husband paged flight attendants. The flight attendants found a doctor on board the aircraft to examine Oswell, who was believed to be suffering a panic attack.

Hours later, Oswell was found on the floor of the aircraft lavatory, where she had vomited and defecated herself, according to the lawsuit. Her husband flagged down flight attendants and the group began to "render assistance." The lawsuit goes on to say that the doctor on board told the aircraft crew the flight should immediately be diverted to get Oswell proper medical attention. But, after a call with a physician who was not on board, the pilots decided to finish the 90 minutes remaining in the flight to Dallas, the lawsuit alleges.

Oswell's breathing and heart eventually stopped, and the doctor and crew tried to use a defibrillator three times, but "no shock was administered," the lawsuit says. The suit also states that the two blood pressure cuffs on board also failed. At that point, the flight crew again called the doctor not on board, and the pilots decided to finish the 45 minutes left in the flight to Dallas.

Photo courtesy an Oswell family handout via ABC News.

The group providing medical assistance to Oswell continued to perform CPR for the rest of the flight, the lawsuit says, and when the flight landed in Dallas, Oswell was taken to Baylor Medical Center and was diagnosed with anoxic brain damage and an acute embolism. She never regained conciousness and was taken off life support three days after the medical emergency on the plane.

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts

"We absolutely felt like this was not taken very seriously," Oswell's mother, Tina Starks, told ABC News. "She's no longer here to do anything with us and it's all because someone made a business decision to keep flying a plane when she needed emergency medical help that they could not provide because of inadequacies on board the flight."

In a statement to ABC, American Airlines said "We take the safety of our passengers very seriously and we are looking into the details of the complaint."

TPG featured card

4 / 5
Go to review
Rewards rate
1XChoose to earn up to 1X points on rent and mortgage payments with no transaction fee
2XEarn 2X points + the option to earn 4% back in Bilt Cash on everyday purchases
Intro offer
Open Intro bonus
50,000 Bilt Points + Gold Status + $300 of Bilt Cash
Annual fee
$495
Regular APR
26.74 - 34.74% variable
Recommended credit
Open Credit score description
Good Credit, Excellent Credit

Pros

  • Choice to earn up to 1 Bilt Point per dollar spent on rent and mortgage payments
  • Elevated everyday earnings with both Bilt Points and the option to earn Bilt Cash
  • $400 Bilt Travel Portal hotel credit per year (up to $200 biannually)
  • $200 Bilt Cash annually
  • Priority Pass membership
  • No foreign transaction fees

Cons

  • Moderate annual fee
  • Designed primarily for members seeking a premium, all-in-one card
  • Earn points on housing with no transaction fee
  • Choose to earn 4% back in Bilt Cash on everyday spend. Use Bilt Cash to unlock point earnings on rent and mortgage payments with no transaction fee, up to 1X.
  • 2X points on everyday spend
  • $400 Bilt Travel Hotel credit. Applied twice a year, as $200 statement credits, for qualifying Bilt Travel Portal hotel bookings.
  • $200 Bilt Cash (awarded annually). At the end of each calendar year, any Bilt Cash balance over $100 will expire.
  • Welcome bonus (subject to approval): 50,000 Bilt Points + Gold Status after spending $4,000 on everyday purchases in the first 90 days + $300 of Bilt Cash.
  • Priority Pass ($469/year value). See Guide to Benefits.
  • Bilt Point redemptions include airlines, hotels, future rent and mortgage payments, Lyft rides, statement credits, student loan balances, a down payment on a home, and more.