A Support Dog Injures Child During Boarding on Southwest Airlines Flight
A child was injured by an emotional support dog while boarding a Southwest Airlines flight from Phoenix on Wednesday February 17. The young girl, who was about 6 or 7 years old, suffered minor injuries, according to Southwest Airlines.
Southwest Spokeswoman Melissa Ford said the dog was in the plane's first row of seats with its owner, who said he warned the girl not to approach his dog. In a statement, Southwest said the dog's teeth "scraped a child's forehead."
The incident, which occurred on Southwest flight 1904 headed to Portland, Oregon (PDX), was first reported by another passenger during boarding. Todd Rice tweeted that the support dog bit a girl as she approached it, and that she screamed and cried.
The girl was cleared by paramedics to continue on the flight, and she and her family remained on the flight, according to the Seattle Times. The dog and its owner remained in Phoenix and boarded a later flight.
Federal law permits passengers to travel with a service or support animal as long as they don't pose a threat to the health and safety of others on board. In addition, the animal cannot obstruct the aisle or any area that would be used for an emergency evacuation. However, unlike service animals, support animals do not need training. Nonetheless, passengers can be asked to show a medical professional's note explaining why they need the animal to travel.
This incident comes in the midst of a debate over the growing number of emotional support animals on planes. Earlier this year, Delta and United announced stricter policies regarding emotional and support animals after more incidents and complaints. Starting March 1, Delta Airlines and United Airlines will require additional documents for all passengers traveling with a support or service animal.
Delta's decision to restrict service animals and emotional support animals follows an 84% increase of reported incidents involving animals. The airline will also deny non-traditional service animals such as turkeys or ducks on board starting March 1.
As of now, Southwest does require documentation for emotional support animals that must be presented to a Southwest employee prior to boarding. Southwest's website states: "Trained assistance animals and emotional support animals will be allowed to travel on flights to/from all domestic and international destinations. Please note trained assistance and emotional support animals may be subject to additional governmental laws and regulations at the destination, including but not limited to, health certificates, permits and vaccinations required by the country, state or territory from and/or to which the animal is being transported."
H/T: Seattletimes.com
TPG featured card
at American Express's secure site
Terms & restrictions apply. See rates & fees.
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
| 2X | Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

