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The Points Guy believes that credit cards can transform lives, helping you leverage everyday spending for cash back or travel experiences that might otherwise be out of reach. That's why we publish a variety of editorial content and card comparisons: to help you find a great card to turn your goals into reality.
Our site may earn compensation when a customer clicks on a link, when an application is approved, or when an account is opened with our partners, and this may impact how or where these products appear. While we don't cover all available credit cards, our editorial team creates and maintains all of the analysis of these cards, and our content is not influenced nor subject to review by any credit card company, bank or partner prior to (or after) publication. Please view our advertising policy and product review methodology for more information.
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Cryofacials, massages and custom Ralph Lauren merchandise: My experience with American Express at the US Open
A classically trained journalist, Caroline Tanner covers news and travel for TPG. She is a dual-journalism graduate of Mizzou and Northwestern.
August 30, 2023 • 8 min read
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don't cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.Editorial disclaimer: Opinions expressed here are the author's alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.
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By commenting, you agree to our Community Guidelines to help create a positive space for conversation. The responses below are not provided or commissioned by the bank advertiser, our partners, or The Points Guy (“TPG”). They have not been reviewed, approved, or otherwise endorsed by any of these parties. All responses are submitted by individual contributors, and neither the bank advertiser, our partners, nor TPG are responsible for ensuring that all posts and/or questions are answered.
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Quick summary
The U.S. Open in New York features exclusive lounge experiences and perks for select cardholders, including access to premium lounges and immersive activities.
The Centurion Lounge offers curated food and drinks, personalized passport covers and a reservation system that fills quickly, with a waitlist available on-site.
A separate lounge is open to all cardholders, providing branded merchandise, digital collectibles, massage therapy and other amenities on a first-come, first-served basis.
All attendees can enjoy interactive experiences, free play tennis courts, and special offers on merchandise and services throughout the tournament.
What to consider
Centurion Lounge reservations are limited and typically sell out quickly, but a waitlist is available for walk-ins.
Access rules vary: premium cardholders can reserve for up to two or four people depending on card type, and all guests must be 21 or older for lounge entry.
Some offers and perks require registration or eligible purchases, and not all benefits are available to every attendee.
What you'll miss from the article
A detailed breakdown of exclusive amenities, reservation tips and how to maximize unique perks during the U.S. Open.
Generated by AI with support from our editorial team.
Update: Some offers mentioned below are no longer available. View the current offers here.
It's the last week of August, so tennis fans and celebrities alike are flocking to New York City for the one and only U.S. Open Tennis Championship from Aug. 28 to Sept. 10.
American Express is back with its flagship Centurion Lounge experience, celebrating the Centurion Lounge® Network’s 10-year anniversary. It offers perks for cardholders and tennis fans at the USTA Billie Jean King National Tennis Center in Queens.
Marking its 30th year at the U.S. Open Tennis Championship, American Express is also providing the Card Member Lounge for other cardholders, as well as the American Express Fan Experience for all who attend.
Here's what to expect.
The Centurion Lounge
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The Centurion Lounge, which is on the second level of Louis Armstrong Stadium and has been a staple at the U.S. Open fan experience for the past few years, is open between noon and 8 p.m. from Monday, Aug. 28, to Wednesday, Sept. 6. Those who hold the following cards can access it:
The Business Centurion® Card from American Express
The information for The Centurion Card from American Express and The Business Centurion Card from American Express has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.
The menu features hummus and pita with corn, za'atar chicken with moruno-spiced rice, tortelloni with heirloom squash and beef bulgogi buns with kimchi coleslaw. For drinks, the tournament's signature Honey Deuce drink is available, along with a variety of wines and cocktails.
The food offerings are complimentary to all guests, and each cardmember will receive a drink token (one for Platinum cardholders and two for Centurion members) to redeem at the lounge.
Inside, the lounge feels and looks like a Centurion Lounge you’d find at an airport, just with a bit more lounge seating and fewer tables.
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There’s also an immersive activation where guests can create a personalized leather passport cover based on results from a quiz to determine what type of traveler they are.
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When reservations opened via Resy, the lounge sold out within five minutes. Hopeful cardmembers who failed to book a spot are encouraged to sign up for the lounge’s waitlist in person.
Platinum cardholders can make reservations for a table for up to two people, while Centurion cardholders may make reservations for a table for up to four people. Each reservation provides up to one hour of lounge access.
All guests must be at least 21 years old.
The Card Member Lounge
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On the second floor, the Card Member Lounge welcomes all Amex cardholders and features a variety of immersive activations, including customizable, exclusive merchandise from Ralph Lauren (the official outfitter of the tournament), Lavazza espresso martinis, frozen Grey Goose Honey Deuces, Therabody massage therapy, Jason Markk sneaker cleaning services and free La Roche-Posay sunscreen.
Additionally, cardmembers can claim a new NFT digital collectible experience, Member Collectibles, designed with Vero Escalante to commemorate this year's tournament. All US Open attendees, including cardholders, can create up to three digital collectibles. Amex card members who connect their Web 3 wallet to their Amex account can unlock unique spend offers from La-Roche Posay and transportation credits.
Mobile chargers by Mophie are also available for use while in the lounge. You can also enter for the chance to win an Amex radio in a vending machine. However, note that Amex radios are available and free throughout the grounds.
Entrance is first come, first served, and cardholders can bring two guests.
The American Express Fan Experience
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Outside the Centurion Lounge, additional Amex experiences are housed under the umbrella of the Fan Experience. Specifically, there is a lower-level area of the Card Member Lounge for any guest attending the tournament. It is open daily from 9:30 a.m. to 8:30 p.m.
Other Amex activations
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Downstairs, any U.S. Open guest can take advantage of cryofacials such as cryotherapy by Kollectiv, Glow Tennis (think: Wii tennis for a mixed-reality game) and a full-size tennis court with free play.
There's also the Amex Shop in the South Plaza, accessible to any Amex cardholder. Here, you can purchase various snacks, beverages and exclusive USTA merchandise.
As previously reported, there are a few other benefits attendees can reap by showing their Amex card:
Discounted bag check: Get $5 off your first checked bag by using your Amex card at the East and South gates
Complimentary loaner radio (one per cardmember) for an ESPN broadcast of play-by-play coverage and highlights
Bottom line
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The American Express Fan Experience, the Card Member Lounge, the Centurion Lounge and the Amex Shop will be open throughout the duration of the U.S. Open.
Though you pay for access to the Centurion Lounge with your premium card's annual fee, the lounge and its complimentary food and beverages — along with Wi-Fi, charging portals and air conditioning — likely make this once-yearly experience worth it for tennis fans.
With numerous other perks, such as free cryofacials, complimentary Therabody massages and the opportunity to design your own Ralph Lauren-branded U.S. Open merchandise, Amex stepped up its game this year.
By commenting, you agree to our Community Guidelines to help create a positive space for conversation. The responses below are not provided or commissioned by the bank advertiser, our partners, or The Points Guy (“TPG”). They have not been reviewed, approved, or otherwise endorsed by any of these parties. All responses are submitted by individual contributors, and neither the bank advertiser, our partners, nor TPG are responsible for ensuring that all posts and/or questions are answered.
