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Do you really have to check out of a hotel?

Sept. 09, 2022
6 min read
Man giving passport to receptionist in lobby
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I can probably count on one hand the times I've checked out of a hotel. I usually leave as discreetly and quickly as possible. I'm doubly unlikely to check out if there's a queue at the front desk. And having never experienced backlash of any kind for skipping the process, it just seems wholly unnecessary, no matter how simple.

Do you have to check out of a hotel? The quick answer is no — but ruminating on the subject, there are two reasons I can pinpoint for doing it anyway. They're both legitimate and may actually persuade you to do it more often.

reception desk
ERIC ROSEN/THE POINTS GUY


Why should you check out of a hotel?

To check the bill for incorrect charges

I've rarely ever found an incorrect charge on my final bill — but I do check it every time. One thing I find moderately concerning is when hotels allow you to charge a meal directly to your room. Anyone can jot the wrong room number on the check (unintentionally or otherwise), and that meal could instantly be added to your room tab.

One of my friends ran into a related issue once during a stay at The Gwen in Chicago. When reviewing his bill, he discovered a meal expense that didn't belong to him. He queried the front desk, and they discovered the charge was from the previous guest that was staying in his room. The hotel charged the room after my friend checked in, so it was added to his bill.

Other unexpected charges can come from inside the room. During a stay at the Ritz-Carlton Tysons Corner in Washington, DC, I fell victim to minibar sensors.

TANNER SAUNDERS/THE POINTS GUY


Some hotel minibars have weight sensors that are tripped when you lift an item, and your room is automatically charged. It's a you-touch-it-you-buy-it policy. Up until this hotel stay, I had never been bamboozled by minibar sensors, but this time they got me. I had rifled through the alcohol, picking up bottles to read the labels and inadvertently spent $80 in the process.

I made sure to check out and receive my final bill so I could explain that I hadn't actually purchased minibar items. Thankfully, I found that my card wasn't actually charged. The front desk explained that guests have a few seconds to replace an item after picking it up before the sensor charges the room. Next time I know to bring a bag of sand and Indiana Jones the minibar if I want something.

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Another "hidden" hotel charge that may not occur to you from those seductive bottles of water in the room. Some are free. Some cost a lot of money. Some are complimentary with hotel elite status. And they all look nearly identical. If you're not diligent, you'll break the seal on the wrong bottle of water, and you'll pay dearly.

As a frequent traveler, you should also keep an eye on your card statement after the trip for any surprise charges after you leave. You could be charged for damages, room service, drinks or other surprising expenses that aren't incurred during your stay.

TANNER SAUNDERS/ THE POINTS GUY


Checking out is courteous

If you don't check out, housekeeping won't know your room is all clear to prepare for the next guest.

I almost never stay in my room until checkout. And I almost always want to check in early. If the guests before me check out when they leave, I probably have a better shot at an early check-in. This angle persuades me to actually check out. It's just considerate to the hotel and fellow travelers.

Given the pandemic and new deep cleaning procedures, it's also considerate to properly check out when you leave. Cleaning staff can get a head start on disinfecting surfaces, laundry and other hotel-specific operations.

How to check out of a hotel

Checking out is pretty simple. Most times you can just stop by the front desk to let the receptionist know you're leaving. They'll review your charges and ask if you'd like a receipt of the final bill.

If you don't have time for an in-person checkout, some hotels have a mobile app that notifies the hotel with a single tap. You'll find an easily-reviewable log of your room charges in that same corner of the app. Others allow guests to review bills and check out on the in-room TV or iPad.

Alternatively, you can call the front desk from your hotel room on your way out or from the car after you've left and request for the bill to be emailed to you for review.

Related: Is it acceptable to keep your hotel key? The surprising controversy behind those little plastic cards

ERIC ROSEN/THE POINTS GUY


Bottom line

You do not have to check out of a hotel.

But while it may seem a bit inconvenient — especially if you're in a rush — it can help you resolve any discrepancies on your bill (face to face is always better) and it can help the hotel prepare your vacant room in a timely manner for the next traveler.

Featured image by GETTY IMAGES
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
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Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer
    You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit
    Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits.

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.