What to do if you leave something on the plane
The plane taxis to the gate, the seat belt sign comes off, you gather up your belongings, your kids, your kids' stuff, the stuff you dropped, etc. and try to get off the plane as quickly as possible. No matter how long the flight, for some reason (probably having to do with the 100+ people behind you also waiting to deplane), getting off the plane often becomes a harried and stressful experience.
Being stressed, tired or in a hurry are key ingredients for accidentally forgetting something important on the plane.
Once you realize you forget your phone, wallet, computer, the kids' beloved toy, or some other essential item behind on the plane, it's often too late to just turn around and head to your assigned row to retrieve it.
For more TPG news and tips delivered each morning to your inbox, sign up for our daily newsletter.
Recently, even actress and singer Mandy Moore fell victim to accidentally leaving an iPad on a flight home when she was already not feeling very well.
Unfortunately, my family has also had this scenario play out a few times, notably once when my mom forgot her iPad on a Frontier Airlines flight to Houston. Luckily, both Mandy my mom's stories have happy endings thanks to both of them being very proactive in tracking down their lost items.
Here's what to do if you forget something on the plane:
- If you are still at the airport, go back to the gate ASAP and ask for help from the airline's staff. You likely can't get back on the plane yourself, but they can. Tell them exactly where you think it was left on the plane. The quicker you act, the easier it will be to get your item back.
- Utilize Twitter to contact the airline and ask them to contact the gate to assist with getting your item. This really helped in Mandy's case, but you don't have to have 2 million followers to get help on Twitter.
- If you don't check with the airline while you are still at the airport, still contact the airline's airport location where your item was likely offloaded to see if it is being stored locally.
- If the item you left is something like a phone or iPad, track it using 'Find My iPhone' or similar to narrow down which city it may be in. Of course, it will run out of battery eventually, so do this sooner rather than later.
- Contact the airline and find out its exact procedures for lost items. This will likely include filling out an online form such as these with Delta, United and American. You'll then get updates from the airline in your inbox. If the item is found, you may be asked to pay for shipping charges to have it returned.
When my mom (Grandma Points) realized on the drive home from the airport a few years ago that she didn't have her iPad, she immediately contacted Frontier's customer service number. Sadly, it was closed for the night by the time she called, but she filled out the online Frontier lost and found form and waited for morning.
She called Frontier again the next day and was told that items left on a plane are returned to the city the flight originated in. From there, lost items are sent to corporate headquarters. However, she was told that some airports hold lost items a day or two before sending them back from where they came.
Since it had been less than 24 hours since her flight, she was encouraged to head back to the Houston airport and ask the Frontier check-in counter for help. To her complete shock -- they had her iPad!
Related: Best credit cards for booking airline tickets
Hopefully, you can be reunited with your forgotten item if this happens to you. But, if it doesn't work out, you still might be able to rely on purchase protection for the lost item thanks to your credit card. If it was your cellphone that was left behind on the plane, you may have some protection based on the credit card that you use to pay the monthly bill.
Have you ever left an item on a plane? Were you able to get it back?
TPG featured card
at American Express's secure site
Terms & restrictions apply. See rates & fees.
| 3X | Earn 3X Miles on Delta purchases. |
| 1X | Earn 1X Miles on all other eligible purchases. |
Pros
- Delta SkyClub access when flying Delta
- Annual companion ticket for travel on Delta (upon renewal)
- Ability to earn MQDs through spending
- Various statement credits for eligible purchases
Cons
- Steep annual fee of $650
- Other Delta cobranded cards offer superior earning categories
- Earn 100,000 Bonus Miles after you spend $6,000 or more in purchases with your new Card within the first 6 months of Card Membership and an additional 25,000 bonus miles after you make an additional $3,000 in purchases on the Card within your first 6 months, starting from the date that your account is opened. Offer Ends 04/01/2026.
- Delta SkyMiles® Reserve American Express Card Members receive 15 Visits per Medallion® Year to the Delta Sky Club® when flying Delta and can unlock an unlimited number of Visits after spending $75,000 in purchases on your Card in a calendar year. Plus, you’ll receive four One-Time Guest Passes each Medallion Year so you can share the experience with family and friends when traveling Delta together.
- Enjoy complimentary access to The Centurion® Lounge in the U.S. and select international locations (as set forth on the Centurion Lounge Website), Sidecar by The Centurion® Lounge in the U.S. (see the Centurion Lounge Website for more information on Sidecar by The Centurion® Lounge availability), and Escape Lounges when flying on a Delta flight booked with the Delta SkyMiles® Reserve American Express Card. § To access Sidecar by The Centurion® Lounge, Card Members must arrive within 90 minutes of their departing flight (including layovers). To access The Centurion® Lounge, Card Members must arrive within 3 hours of their departing flight. Effective July 8, 2026, during a layover, Card Members must arrive within 5 hours of the connecting flight.
- Receive $2,500 Medallion® Qualification Dollars with MQD Headstart each Medallion Qualification Year and earn $1 MQD for each $10 in purchases on your Delta SkyMiles® Reserve American Express Card with MQD Boost to get closer to Status next Medallion Year.
- Enjoy a Companion Certificate on a Delta First, Delta Comfort, or Delta Main round-trip flight to select destinations each year after renewal of your Card. The Companion Certificate requires payment of government-imposed taxes and fees of between $22 and $250 (for itineraries with up to four flight segments). Baggage charges and other restrictions apply. Delta Basic experiences are not eligible for this benefit.
- $240 Resy Credit: When you use your Delta SkyMiles® Reserve American Express Card for eligible purchases with U.S. Resy restaurants, you can earn up to $20 each month in statement credits. Enrollment required.
- $120 Rideshare Credit: Earn up to $10 back in statement credits each month after you use your Delta SkyMiles® Reserve American Express Card to pay for U.S. rideshare purchases with select providers. Enrollment required.
- Delta SkyMiles® Reserve American Express Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
- With your Delta SkyMiles® Reserve American Express Card, receive upgrade priority over others with the same Medallion tier, product and fare experience purchased, and Million Miler milestone when you fly with Delta.
- Earn 3X Miles on Delta purchases and earn 1X Miles on all other eligible purchases.
- No Foreign Transaction Fees. Enjoy international travel without additional fees on purchases made abroad.
- $650 Annual Fee.
- Apply with confidence. Know if you're approved for a Card with no impact to your credit score. If you're approved and you choose to accept this Card, your credit score may be impacted.
- Terms Apply.
- See Rates & Fees