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Hot Mess: How Tidy Should You Leave a Hotel Room?

Sept. 23, 2018
4 min read
Messy hotel room
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If you've ever scanned your hotel room and, guiltily, straightened up before checking out, you're not alone.

“I know that [housekeepers] don’t make a lot of money and have to deal with a lot,” said Ailie Byers, a TPG reader and professional auctioneer. “I try to put all of the trash away, recycling in the recycling bin, put the towels where they are supposed to go and overall straighten up.”

Meanwhile, TPG reader Annie Furlong takes things to another level, putting her clothes away neatly in drawers during any stay that will last longer than one night.

“I really try to make sure not to leave things in disarray. I like to think of the individuals who have to clean up the room and the type of day they are probably having,” Furlong said.

For many travelers, daily housekeeping is part of what makes staying in a full-service hotel worthwhile — as is the mess you're allowed to make when someone is being paid to clean up after you. But for others, it's a point of stress and uncertainty. After all, no one wants to be outright rude to housekeeping staff.

What the experts say

Diane Gottsman, a travel etiquette expert who wrote the guide "Modern Etiquette for a Better Life” and founded The Protocol School of Texas told TPG that the bottom line is to be respectful to the individual who will be cleaning up after you.

“You should behave in the same manner as if you were [a] guest in someone’s house,” she explained. “Be delicate. Flush your toilet, clean up after yourself and don’t leave broken glass all over the floor.”

But showing basic courtesy doesn’t necessarily mean that you should remake your bed and scrub the bathroom floor.

Gottsman said that hotels with housecleaning service do expect to have to clean up after you — stripping the bed and replacing it with clean sheets, picking up detritus from your room service order — so there's no need to rearrange the throw pillows on the bed in the exact way you found them. But that doesn’t mean it's acceptable to leave the room in such a state of disorder that it's downright disrespectful to the person who has to deal with it.

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Occasionally, guests may run out of time and be unable to tidy their room at all. Or, after a night of partying, simply lack the motivation to clean up.

Even Byers can recall a time her flight left 12 hours earlier than she had originally thought, and was forced to rush out of her room without cleaning up — but not before throwing things around in a panicked frenzy.

If you're leaving your hotel room in an especially chaotic state, Gottsman suggested leaving an especially generous tip for the housekeeper.

Kat Thorney, a former housekeeper at a Comfort Inn and Suites in Vermont, told TPG about a time she was tasked with cleaning up after a bachelor party. “There were condoms everywhere. There was sticky stuff everywhere. There was a condom on the fan. There were bottles, cigarette butts and joints everywhere.”

According to Thorney, the $50 tip and excessive apologies made up for the, er, stickiness.

What frequent travelers say

Heather Schreiner, a Delta flight attendant who spends three to four nights a week in a hotel, said she tries to make the housekeeper’s job as easy as possible.

“It’s my mess,” said Schreiner. “I try to put all of the trash in the trash can, and put the dirty towels all in one spot. [The housekeepers] have so many rooms they have to clean in such a short amount of time. I like to make it a little easier for them.”

Val Horn, a retired innkeeper who travels with her husband, has a similar view.

“To me, it’s about what kind of mess you leave. [Housekeepers] are not paid very much, and they do depend on tips. It seems more courteous to pick things up a little bit so that they can at least run the vacuum cleaner.”

Of course, not every traveler shares this view. "A man just asked me why he should even bother cleaning when there is a housekeeper,” she said.

The bottom line

Yes, hotels do pay someone to clean up after you. But that doesn't mean you should treat the housekeeper with less respect than you would treat a friend who invites you to spend the weekend.

And in those rare occasions when things get out of hand, make sure to show your appreciation through a sizable tip. (This person will, after all, spend more time scouring your rubbish.) Even taking 15 seconds to write a note could go a long way in making someone else’s day.

Featured image by Getty Images

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Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
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Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
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  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.