Airport loos on a roll: BWI takes the throne for America’s Best Restroom
Editor's Note
For the second year in a row, an airport has won the title of America’s Best Restroom in a contest celebrating public restrooms that are not only reliably clean but also have charm, convenient features or unusual decor.
Baltimore/Washington International Thurgood Marshall Airport (BWI) and its newly renovated, amenity-rich restrooms have claimed the throne in the 2023 America’s Best Restroom contest. The airport was one of 10 finalists selected — and that’s no small feat.
The annual Cintas-sponsored contest scours the land for restrooms with unique design elements that are clean, visually appealing, functional and innovative. It then pits 10 of the best bathroom beauties against each other in a public face-off.
BWI’s winning restrooms are on concourses B, C and D. They are bright and spacious, with windows that provide both natural light and privacy.
Each set of restrooms includes welcome features and amenities such as touchless fixtures, full-height stalls and doors, extra space for stowing roller bags, and red and green light occupancy indicators for the stalls. Sensors alert the custodial staff when supplies need to be refilled, and there are seating areas where travelers may wait for their companions.
The new restrooms at BWI also have digital entrance signage showing current stall availability as well as individual lactation, adult-changing and family-assist rooms.
“We’re honored to be recognized by Cintas and contest voters for our commitment to providing a positive passenger experience and outstanding facilities," Ricky Smith, executive director and CEO of BWI, said in a statement. “Passengers rank restrooms as an airport’s number one amenity. That’s why we work so hard to provide creative, clean and inviting restrooms to make travel more enjoyable."
In addition to bragging rights and a coveted spot in America’s Best Restroom Hall of Fame, BWI’s first-place award comes with $2,500 worth of products or services to help keep the winning restrooms clean.
Beyond BWI, this year’s finalists included public restrooms in a dive bar, a hotel, a public rest area, restaurants, a craft brewery, a ski resort and a lightship.
Airports on a roll
Last year, in a surprise showing, restrooms at two airports — Newark Liberty International Airport (EWR) and Tampa International Airport (TPA) — were in the running. TPA took top honors for its first set of renovated restrooms featuring large Florida-themed graphics and the airport's "cockpit" concept that puts a paper towel dispenser and trash receptacle within reach of each sensor-activated sink and soap dispenser.
Minneapolis-St. Paul International Airport (MSP) took first place in 2016 for the renovation of the first set of restrooms in a planned 100-set makeover project that was set to be completed in 2025.
Those restrooms include waiting areas and amenity nodes with flight information and emergency devices, as well as mosaic murals at the entrances and Minnesota-themed artwork.
Back in 2005, Fort Smith Regional Airport (FSM) in Fort Smith, Arkansas, took first place for its always-clean restrooms that featured “beautiful décor," dried flower arrangements, automated toilets and sink faucets, and other amenities.
You can see all the lavatories that have landed in the Hall of Fame here.
The 2023 finalists
BWI had some very worthy competition among the finalists in the 2023 America’s Best Restroom contest.
The restrooms at Huntsville, Utah's Snowbasin Resort — one of the oldest continuously operating ski resorts in the country — feature Italian Carrara marble, bronze and crystal chandeliers, private stalls, hand-painted walls, and plush hand towels.
Framed portraits of rabbits cover the walls at the Rabbit Hole restaurant in Greenville, South Carolina. A rose garden seems to grow from the ceiling, and snippets from an "Alice in Wonderland" audiobook play over a speaker.
On the New York City lightship Frying Pan — which was built in 1929 and now has a spot on the National Register of Historic Places — there is naturally a nautical-themed restroom. This one has riveted sheet metal, shiny wood, bright light fixtures above each stall and sink, and hand-painted pictures of the historic ship.
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There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
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- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
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| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
| 2X | Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com. |
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Intro Offer
You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
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Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.