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Quick points: How to access Capital One Lounges without a physical credit card

April 05, 2024
6 min read
Capital One Lounge DFW
Quick points: How to access Capital One Lounges without a physical credit card
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The Capital One Venture X Rewards Credit Card has many travel-related benefits, including up to $300 per cardmember year in credits toward travel booked through the Capital One Travel portal and the ability to transfer miles to one of the program's many airline and hotel transfer partners.

However, one of the perks I don't often get to use is access to the issuer's Capital One Lounges at major airports. Venture X cardholders enjoy unlimited access to Capital One Lounges for the primary cardholder and authorized users, with complimentary access for up to two guests per visit (kids ages two and under are free). They can bring additional guests for $45 per person per visit.

WYATT SMITH/THE POINTS GUY

So far, Capital One only has lounges at Dallas Fort Worth International Airport (DFW), Washington Dulles International Airport (IAD) and Denver International Airport (DEN), with more locations planned. I'm based in Los Angeles, so you won't often catch me transiting through those other three hubs. However, I had to travel to Dallas recently to attend a conference, so I was excited to spend some time in the DFW Capital One Lounge for a few hours before my evening flight.

I pictured myself settling into one of the lounge's retro-chic windowside swivel chairs, sipping a draft cocktail and nibbling on many plated snacks before grabbing a to-go sandwich. Perhaps I'd even have time for a pulse-pounding ride in the Peloton room, or a refreshing rinse in one of the shower suites.

close-up of a glass with alcohol in it
WYATT SMITH/THE POINTS GUY

It wasn't until I was actually on my way to the airport, though, that I realized I had forgotten my physical Capital One Venture X card, which the reception agents use to check guests into the lounge. I wondered if I could use the digital version stored in my iPhone's Apple Wallet to enter instead.

Polling my TPG colleagues, none of them had attempted a cardless lounge entry. Nor could I find information on the process online as I furiously Googled from my Uber to the airport. I had plenty of time and was already checked in for my flight, though, so I figured I could stop by the lounge and try my luck.

CAPITAL ONE

It's a good thing I did, because the friendly staff at the entrance showed me it is indeed possible to access Capital One Lounges without your physical Venture X card on hand. Here's how.

Capital One Lounge locations

Dallas Fort Worth International Airport

The first Capital One Lounge opened at DFW in November 2021. It's located in Terminal D near gate 22 (not far from the Centurion Lounge and accessible via the same elevator as the American Airlines Flagship Lounge). It's open from 5 a.m. to 10 p.m. daily.

Denver International Airport

This third location opened in November 2023. It is situated in the airport's A Concourse, so it's convenient for Delta flyers and those hopping on international carriers. Its opening hours are 5 a.m. to 9 p.m. daily.

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Dulles International Airport

This Capital One Lounge opened in September 2023 and is conveniently located in the Main Terminal just past the TSA PreCheck security area. Its opening hours are 5:30 a.m. to 9 p.m. daily.

How to access Capital One Lounges through the app

First, you'll need the Capital One banking app on your phone. I have it on mine and just set it so I have to use my username and password to log on for security.

Having done that, I scrolled down to the section titled, "Explore Rewards & Benefits," and tapped on the plane icon for "Travel" below that.

From there, I was directed to a screen enumerating the travel benefits of my card and tapped the "Lounges" button.

It confirmed that I have unlimited complimentary access to more than 1,300 airport lounges worldwide (the three Capital One locations plus those of the vast Priority Pass network).

It listed all three current Capital One Lounge outposts, their locations within their respective airports and their hours.

Tapping on the one for Dallas Fort Worth International Airport pulled up its individual entry, a live update on how busy the lounge was, a list of its amenities, and my specific benefits as a Venture X cardholder — it never hurts to be reminded! It also confirmed that to get in, I'd need my card or a digital lounge pass. Unfortunately, virtual card numbers (like my Apple Wallet version) are not accepted.

I would also be required to show my boarding pass for a departing or connecting same-day flight with a confirmed seat assignment.

I tapped the "View Pass" button and the next screen pulled up a QR code with my name listed, my access privileges and the ability to add it to my Apple Wallet.

While I had to go through that (admittedly simple) process this time, now that I have the QR code in my iPhone's Apple Wallet, I should be able to pull it up that way.

And that was it! Thankfully, the folks at the DFW Capital One Lounge could walk me through the steps, cheerfully scanned my QR code and boarding pass and then invited me in to enjoy the lounge's amenities, which made my day.

WYATT SMITH/THE POINTS GUY

Hopefully every Capital One Lounge reception agent knows how to help cardmembers do the same, but just in case, it never hurts to know how to do it yourself in case you find yourself in a forgetful quandary like me.

Related reading:

Featured image by WYATT SMITH/THE POINTS GUY
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

TPG featured card

Best for businesses with high spending
TPG Editor‘s Rating
4.5 / 5
Go to review

Rewards

2 - 10X miles

Intro offer

LIMITED-TIME OFFER: Earn up to 400K bonus miles

Annual Fee

$395

Recommended Credit

740-850
Excellent

Why We Chose It

The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)

Pros

  • The Capital One Venture X business card has a very lucrative welcome offer.
  • In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
  • Business owners are also able to add employee cards for free.

Cons

  • The card requires significant spending to earn the welcome offer.
  • Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
  • LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
  • Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
  • Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
  • With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
  • Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
  • Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
  • Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
  • Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
  • Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
  • This is a pay-in-full card, so your balance is due in full every month
Apply for Capital One Venture X Business
at Capital One's secure site
Terms & restrictions apply. See rates & fees
Best for businesses with high spending
TPG Editor‘s Rating
4.5 / 5
Go to review

Rewards Rate

2X miles2 miles per dollar on every purchase
5X miles5 miles per dollar on flights and vacation rentals booked through Capital One Business Travel
10X miles10 miles per dollar on hotels and rental cars booked through Capital One Business Travel
  • Intro Offer

    LIMITED-TIME OFFER: Earn up to 400K bonus miles
  • Annual Fee

    $395
  • Recommended Credit

    740-850
    Excellent

Why We Chose It

The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)

Pros

  • The Capital One Venture X business card has a very lucrative welcome offer.
  • In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
  • Business owners are also able to add employee cards for free.

Cons

  • The card requires significant spending to earn the welcome offer.
  • Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
  • LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
  • Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
  • Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
  • With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
  • Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
  • Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
  • Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
  • Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
  • Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
  • This is a pay-in-full card, so your balance is due in full every month