4 US Airports That Desperately Need a Lounge
In the wake of our recent report on the Best and Worst Airports in the US and Samantha Rosen's lounge-less experience at last-place-finisher Chicago Midway, I began to wonder: How many airports in the US don't offer a lounge at all?
Related: The Best Credit Cards for Airport Lounge Access
To answer this question, I looked at FAA passenger data for 2018 and searched for lounges at the 42 US airports that boarded more than 5 million passengers in 2018. My search found four airports at least that busy that offer no lounge (two of these four airports offer a USO lounge, accessible only to military members and their families). Here's more about these busy US airports that desperately need a lounge:
Chicago Midway (MDW)
Midway finished in last place, 50th out of 50, in The Points Guy's 2019 report.
MDW saw 10,685,565 passengers board aircraft in 2018, placing it 27th nationwide by number of passenger boardings. More than 96 percent of MDW passengers travel on Southwest, and Southwest considers MDW a focus airport. Delta is the next-largest operator at MDW but doesn't operate a Sky Club at the airport. The sole lounge at MDW is a USO lounge in Concourse C, but it is only open to active-duty service members and their families. Come on Chicago, can we at least get a Priority Pass restaurant?
Dallas Love Field (DAL)
Dallas Love Field placed 37th out of 50 in the Best and Worst Airports in the US.
DAL saw 7,819,383 passengers board aircraft in 2018, placing it 32nd nationwide. More than 92 percent of DAL passengers fly on Southwest, which has its corporate headquarters there. Alaska Airlines and Delta also operate from DAL but neither operates a lounge.
Houston Hobby (HOU)
Houston Hobby (HOU) placed 42nd out of 50 in TPG's Best and Worst Airports in the US ranking.
HOU saw 7,057,673 passengers board in 2018, making it 35th nationwide. More than 93% of HOU passengers fly on Southwest and HOU is a focus airport for the airline. Delta accounts for about 3% of passengers and American Airlines accounts for about 2% but neither airline operates a lounge. JetBlue carried about 1% of HOU passengers in 2018 but will discontinue operations at the airport on Oct. 26, 2019. The sole lounge at the airport is a USO lounge in the main terminal but it's only available to active-duty service members and their families.
Kansas City (MCI)
Kansas City (MCI) placed 40th out of 50 on TPG's Best and Worst Airports in the US list.
MCI saw 5,791,205 passengers board in 2018, ranking it 41st nationwide. More than 50% of passengers at MCI fly on Southwest. Delta serves about 14% of MCI's passengers, American about 10% and United about 4%. Various other airlines, such as Air Canada, Alaska, Allegiant, Frontier, Icelandair and Spirit, also operate some flights at MCI. In the past, Delta and American each operated lounges at MCI but no airlines currently operate lounges at the airport.
Airports With Only Airline Clubs
Even if Delta, United or American operated lounges at any of the four airports discussed above, most passengers wouldn't have access. This is because Delta requires Sky Club guests to be flying Delta or one of Delta's partners in order to access its lounges, and American and United are implementing similar requirements starting Nov. 1, 2019. So even if you have membership or access to these lounges -- which you can get with select credit cards -- this isn't, or soon won't be, enough to enter if you're not flying with the associated airline or its partners.
For many travelers -- especially those who aren't loyal to one particular airline or who prefer an airline like Southwest that doesn't operate lounges -- the presence of Delta, American and United lounges doesn't help nearly as much as Priority Pass lounges and American Express Global Lounge Collection lounges, such as Centurion Lounges. This is because access to these lounges, which also comes as a benefit of select credit cards, generally isn't dependent on the airline you're flying on that particular day.
With this in mind, here's a list of the six US airports that boarded more than 5,000,000 passengers in 2018 but don't offer any lounges besides airline club lounges. As can be seen in the table, other airlines operate a large portion of the flights from all these airports -- which leaves (or will soon leave) many passengers without a lounge option unless they not only have club access via a membership or day pass, but are also on that airline that day.
| Airport | Boardings in 2018 | Airlines Offering Lounges (Carrier Share at Airport based on BTS statistics)* |
|---|---|---|
Salt Lake City (SLC) | 12,228,677 | Delta (51%) |
Nashville (BNA) | 7,819,388 | Delta (11%), American (10%) |
Austin (AUS) | 7,717,251 | American (18%), Delta (13%), United (12%) |
New Orleans (MSY) | 6,583,031 | Delta (16%) |
Raleigh (RDU) | 6,260,001 | American (18%), Delta (18%), United (9%) |
Orange County (SNA) | 5,199,265 | American (16%), United (16%) |
*Some shares may be slightly higher than stated since the BTS statistics list some carriers that operate regional flights for multiple airlines, such as SkyWest, as a separate carrier.
Bottom Line
There's one obvious similarity with all four airports that don't offer any lounges: a heavy Southwest presence. Southwest serves the most passengers at these four airports -- more than 90% for three out of the four airports -- and it doesn't operate any lounges.
As the Priority Pass lounge network continues to grow, hopefully we'll see lounges -- especially restaurants -- appear in airports that don't currently offer adequate options for travelers looking for a break from the gates.
Related: The Best Credit Cards for Airport Lounge Access and The Best Credit Cards for Priority Pass Lounge Access
TPG featured card
at American Express's secure site
Terms & restrictions apply. See rates & fees.
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 5X | New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App. |
| 3X | Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines. |
| 2X | Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Pros
- Valuable dining and food-related credits
- Flexible rewards with airline and hotel transfer partners
- Multiple travel and purchase protections
- No foreign transaction fees
- Access to Amex Offers for additional savings (enrollment required)
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $8,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App.
- Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines.
- Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- Pay It® lets you tap in the American Express® App to quickly pay for small purchase amounts throughout the month and still earn rewards the way you usually do. Plan It® gives you the option to split up big purchases into equal monthly payments with a fixed fee. You’ll know upfront exactly how much you’ll pay.
- Updated! $120 Dining Credit: Earn up to a total of $10 in statement credits monthly when you pay with the Gold Card at Grubhub (including Seamless), Buffalo Wild Wings, Five Guys, The Cheesecake Factory, and Wonder. This can be an annual savings of up to $120. Enrollment required.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year at over 10,000 qualifying U.S. Resy restaurants after you pay for eligible purchases with the American Express® Gold Card. That’s up to $50 in statement credits semi-annually. Enrollment required.
- $84 Dunkin' Credit: Earn up to $7 in monthly statement credits after you pay with the American Express® Gold Card at U.S. Dunkin’ locations. Enrollment required.
- $120 Uber Cash on Gold: Enjoy up to $120 in Uber Cash annually with your Gold Card. Just add your Card to your Uber account and you'll get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an Amex Card for your transaction.
- New! As an American Express® Gold Card Member, you can enjoy complimentary Hertz Five Star® Status. Enjoy benefits like skipping the counter at select locations, adding an additional driver at no additional cost*, and vehicle upgrades**. Benefit enrollment and Hertz Gold+ registration are required. *Additional drivers must meet standard rental qualifications and must be a spouse or domestic partner to qualify as complimentary. Other additional drivers subject to fees. **Benefits are subject to availability and vary by location. Additional Hertz program Terms and Conditions including age restrictions apply.
- Take advantage of a $100 credit towards eligible charges* at over 1,300 upscale hotels worldwide when you book The Hotel Collection through AmexTravel.com or the Amex Travel App **. *Eligible charges vary by property. **The Hotel Collection requires a two-night minimum stay.
- Book your travel through the Amex Travel App with added peace of mind – backed by American Express® service and support. Only for American Express® Card Members.
- Whenever you need us, we're here. Our Member Services team will ensure you are taken care of. From lost Card replacement to statement questions, we are available to help 24/7.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.