This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. For an explanation of our Advertising Policy, visit this page.

On Friday, United announced to its employees that it would be changing the quarterly bonus structure. Rather than most United employees earning up to $375 per quarter when the airline hit performance metrics, the new plan would enter all qualifying United employees who had perfect attendance that quarter into a lottery. The top prize would be $100,000 with 10 secondary prizes of either $40,000 cash or a Mercedes-Benz C-Class and 1,350 smaller prizes.

While the airline’s management said the “new program will build excitement and a sense of accomplishment,” we crunched the numbers to figure out that this was a move to slash employee bonuses by tens of millions of dollars per year.

And, the backlash was immediate. United employees vented their rage at management in internal United forums. One flight attendant even started a Change.Org petition. The petition received more than 1,100 signatures, but the flight attendant was convinced to shut it down after being “advised by management that having that petition was against our work guidelines and I should take it down.”

After the VP of Human Resources blundered the initial response, it seems that the airline’s management is finally listening to the employee backlash. After receiving nearly 3,000 comments (2,997 as of 2:00pm Eastern), the company is finally “pressing the pause button on these changes.” United sent out the following email to its employees around 1:30pm Eastern on Monday:

Dear United colleagues, 

Since announcing our planned changes to the quarterly operations incentive program, we have listened carefully to the feedback and concerns you’ve expressed.

Our intention was to introduce a better, more exciting program, but we misjudged how these changes would be received by many of you.

So, we are pressing the pause button on these changes to review your feedback and consider the right way to move ahead. We will be reaching out to work groups across the company, and the changes we make will better reflect your feedback.

Appreciatively, 
Scott

While it took a few days to get there, we applaud United management for listening to its employees. If it hopes to restructure the bonus plan, hopefully management will work with its employees to find an incentive program that’s mutually acceptable.

The Platinum Card® from American Express

The American Express Platinum card has some of the best perks out there: cardholders enjoy the best domestic lounge access (Delta SkyClubs, Centurion Lounges, and Priority Pass), a $200 annual airline fee credit as well as up to $200 in Uber credits, and mid-tier elite status at SPG, Marriott, and Hilton. Combined with the 60,000 point welcome offer -- worth $1,140 based on TPG's valuations -- this card is a no-brainer for frequent travelers. Here are 5 reasons you should consider this card, as well as how you can figure out if the $550 annual fee makes sense for you.

Apply Now
More Things to Know
  • Earn 60,000 Membership Rewards® points after you use your new Card to make $5,000 in purchases in your first 3 months.
  • Enjoy Uber VIP status and free rides in the U.S. up to $15 each month, plus a bonus $20 in December. That can be up to $200 in annual Uber savings.
  • 5X Membership Rewards® points on flights booked directly with airlines or with American Express Travel.
  • 5X Membership Rewards points on prepaid hotels booked on amextravel.com.
  • Enjoy access to the Global Lounge Collection, the only credit card airport lounge access program that includes proprietary lounge locations around the world.
  • Receive complimentary benefits with an average total value of $550 with Fine Hotels & Resorts. Learn More.
  • $200 Airline Fee Credit, up to $200 per calendar year in baggage fees and more at one qualifying airline.
  • Get up to $100 in statement credits annually for purchases at Saks Fifth Avenue on your Platinum Card®. Enrollment required.
  • $550 annual fee.
  • Terms Apply.
  • See Rates & Fees
Intro APR on Purchases
N/A
Regular APR
N/A
Annual Fee
$550
Balance Transfer Fee
See Terms
Recommended Credit
Excellent/Good
Terms and restrictions apply. See rates & fees.

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.