Skip to content

The World's Most Punctual Airlines and Airports

Jan. 10, 2018
4 min read
Transport stock
The World's Most Punctual Airlines and Airports
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

According to the Punctuality League Report for 2018 from OAG, the airline with the best on-time record in the world is not a major carrier. In fact, it does not even have real long-haul aircraft.

The air travel intelligence company analyzed 57 million flights in 2017, the most the group has ever combed through to come up with the most punctual airlines, airports. New this year, it also features the busiest routes.

On-time performance is defined as "flights that arrive or depart within 14 minutes and and 59 seconds (under 15 minutes) of their scheduled arrival/departure times." And, the winner is.... airBaltic.

Most Punctual Airlines

On Time PerformanceNotes
airBaltic
90.01%
Top Mainline Airline and Top Airline in Europe
Hong Kong Airlines
88.83%
Top Airline in Asia-Pacific
Hawaiian Airlines
87.24%
Top Airline in North America
Copa Airlines
86.39%
Top Airline in Latin America
Qantas Airways
86.18%
Japan Airlines
85.27%
Top Mega Airline
Vueling Airlines
85.35%
Top Low-Cost Carrier
Jetstar Asia
85.08%
Skymark Airlines
85%
Aer Lingus
84.46%

The Latvian state-owned airBaltic came was ranked number one out of all the airlines in the world, with more than 9 out of 10 of its flights leaving or arriving on time. (We recently reviewed the experience onboard its latest airplane, the brand-new Bombardier CS300.)

The top US airline, which was number three overall, was Hawaiian Airlines. Spanish carrier Vueling was the highest-rated low cost carrier (LCC.)

"This year, six of the Top 20 airlines are LCCs, up from four last year and two in 2015," the report stated.

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts

Canada's Air Inuit came in dead last with a 44.6% rating for on-time performance. Venezuelan carrier AVIOR Airlines received a 53.1% and China's Shenzhen Airlines was the world's third-worst with 53.5%.

Most Punctual North American Airlines

On Time Performance
Hawaiian Airlines
87.24%
Delta Air Lines
82.76%
Alaska Airlines
81.06%
United Airlines
79.86%
American Airlines
78.97%
Frontier Airlines
78.91%
Southwest
78.55%
Spirit AIrlines
76.97%
Westjet
76.18%
Allegiant Air
73.55%

For the fourth year in a row, Hawaiian sits at number one on the list of most punctual North American airlines. It's almost 5 percentage points ahead of Delta, which climbed to the number two spot after being in third place in 2016.

Most Punctual Airports

While OAG didn't share a ranking of airports with the best on time performance overall, they did break it down by category. Among mega-airports with 30 million-plus departing seats per year, Tokyo Haneda (HND) placed at the top of list with 86.75% OTP score. Madrid (MAD) came in second with 83.63% and Atlanta (ATL) had a score of 82.38%.

View of Tokyo Haneda Airport at night. (Photo by: JTB/UIG via Getty Images)

The top major airport (20 to 30 million annual departing seats) was Minneapolis-Saint Paul (MSP) with 85.72% of its flights leaving on time. Another Japanese airport, Osaka - Itami (ITM) took the top spot for large airports (10 to 20 million departing seats) with 88.45%.

Busiest Routes

Most of the busiest international routes in the world were intra-Asia flights. The most trafficked was Hong Kong (HKG) to Taipei (TPE) with 29,294 flights with an OTP of 70.92%. Kuala Lumpur (KUL) to Singapore (SIN) was the second busiest and Jakarta (CGK) to Singapore (SIN) took third place. The busiest internnational route originating in North America is New York LGA to Toronto YYZ, with nearly 21,000 flights taking place on the route and a very low average OTP of 54.24%.

Feature photo of an airBaltic passenger plane by Gareth Fuller - PA Images/PA Images via Getty Images

Featured image by PA Images via Getty Images

TPG featured card

Rewards rate
5X milesEarn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel
2X milesEarn unlimited 2X miles on every purchase, every day
Intro offer
Open Intro bonus
Enjoy a $250 travel credit & earn 75K bonus miles
Annual fee
$95
Regular APR
19.49% - 28.49% (Variable)
Recommended credit
Open Credit score description
670-850Excellent, Good

Pros

  • Stellar welcome offer of 75,000 miles after spending $4,000 on purchases in the first three months from account opening. Plus, a $250 Capital One Travel credit to use in your first cardholder year upon account opening.
  • You'll earn 2 miles per dollar on every purchase, which means you won't have to worry about memorizing bonus categories
  • Rewards are versatile and can be redeemed for a statement credit or transferred to Capital One’s transfer partners

Cons

  • Highest bonus-earning categories only on travel booked via Capital One Travel
  • LIMITED-TIME OFFER: Enjoy $250 to use on Capital One Travel in your first cardholder year, plus earn 75,000 bonus miles once you spend $4,000 on purchases within the first 3 months from account opening - that’s equal to $1,000 in travel
  • Earn unlimited 2X miles on every purchase, every day
  • Earn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel
  • Miles won't expire for the life of the account and there's no limit to how many you can earn
  • Receive up to a $120 credit for Global Entry or TSA PreCheck®
  • Use your miles to get reimbursed for any travel purchase—or redeem by booking a trip through Capital One Travel
  • Enjoy a $50 experience credit and other premium benefits with every hotel and vacation rental booked from the Lifestyle Collection
  • Transfer your miles to your choice of 15+ travel loyalty programs
  • Top rated mobile app