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American Airlines Unveils Details of Main Cabin Extra Enhancements

Jan. 24, 2018
3 min read
AA 737MAX Main Cabin Extra MCE legroom
American Airlines Unveils Details of Main Cabin Extra Enhancements
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Back at American Airlines' Media & Investor Day last September, we got a clue that American Airlines was working on enhancements to Main Cabin Extra. Referencing a larger announcement later in the day — which never came — it was teased that Main Cabin Extra passengers would get free drinks and "enhanced bin access."

In the four months since, there's been an eerie quiet on the matter — leading me to wonder if that idea had been pulled. Then, out of the blue Wednesday afternoon, an internal memo went out to American Airlines front-line employees about the changes. The Forward Cabin published the memo:

Turns out that the "enhanced bin access" is just going to be the installation of placards on bins above Main Cabin Extra seats noting that this bin are reserved for the MCE seats. However, flight attendants will not be responsible for monitoring the usage of these bins.

As expected, Main Cabin Extra seats will soon receive "complimentary beer, wine and spirits." There isn't a rollout date yet for this new benefit — only the reference to "coming this spring." The airline will announce this benefit when it knows the introduction date.

An American Airlines spokesperson has confirmed to The Points Guy the validity of this announcement, noting that this is just an internal communication of an item that was already "announced" at Media & Investor Day.

The spokesperson confirmed that the overhead bin placards will begin to be installed on February 1. These won't just be found in Main Cabin Extra, but will also begin to be installed on overhead bins in domestic first class, Flagship Business and Flagship First.

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Two more points of clarification: I confirmed that the free drink benefit would apply to all seats treated as Main Cabin Extra — including bulkheads and exit rows. Also, there will be no additional snack service for these customers.

Is there a downside with this change?

Currently, American Airlines lets Platinum, Platinum Pro and Executive Platinum elites choose Main Cabin Extra seats for free at booking. Gold elites have the choice of paying 50% of the standard cost or waiting until check-in to select these seats for free.

Meanwhile, Delta treats its extra-legroom seats as a separate class of service — including dedicated bins, extra snacks and free drinks. However, the downside is that Delta elites have to be "upgraded" to these seats. This can lead to elite having the unfortunate choice of upgrading to an extra-legroom middle seat or turning down the "upgrade" to stay in the standard economy seat they chose at booking.

With those Delta complaints fresh in mind and with these changes to AA's MCE product mirroring Delta's Comfort+ amenities, the logical question is if American Airlines is going to mirror Delta's extra-legroom upgrade system. I asked an airline spokesperson if there were any plans to change American Airlines' Main Cabin Extra seat selection system. The great news is that the airline has no plans to do so at this time.

H/T: The Forward Cabin

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Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
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  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.