Is United Basic Economy Sometimes More Expensive Than Regular Coach?

Aug 9, 2017

This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.

Like virtually every other consumer, I am not a fan of basic economy. United’s flavor is especially difficult to stomach, even after a recent (and much-needed) rollback. The situation was so bad at one point — with basic economy fares “available” even when short-haul fares were well above $1,000 — that I considered forfeiting my Premier 1K requalification and taking my business elsewhere just to avoid paying a premium for elite perks and mileage earning.

As I mentioned, the situation has improved somewhat, but now we’re seeing a bit of… funkiness… that some may find similarly disconcerting.

A couple days ago, Twitter user @bigred_guy reached out with an unusual United search result:

You may have noticed the peculiar pricing in the screenshot above. For this particular Washington, D.C. (IAD)-Chicago (ORD) route, United was charging $61 more for basic economy than coach on a one-way fare, with regular coach at $102 and basic pricing at $163. This was more than a simple fare code swap — a difference in fare of $61 just doesn’t make any sense, considering that United rarely charges more than $25 each way to move up to a regular economy fare.

I reached out to United’s PR team about the discrepancy, and received the following response:

We do not charge for a Basic Economy fare that is higher than a standard Economy fare. When a Basic Economy fare appears more expensive than a standard Economy fare in our display, this is corrected when a customer goes to purchase the ticket. If a customer is purchasing a round-trip fare, the pricing corrects itself on the return fare. With a one-way itinerary, if a customer selects the more expensive Basic Economy fare, our system defaults them to a standard Economy ticket.

So, even if you see basic economy priced higher than coach, the fare will reportedly be corrected when you click through to check out. United appears to have pulled basic economy from the IAD-ORD route for now, so I wasn’t able to confirm that this particular issue has been resolved, nor have I found the pricing discrepancy on any other routes within the last few days.

Basic economy is still “available” on many other routes, though — and, unfortunately, I’ve noticed that the difference in fare between basic and regular coach has increased in some cases, as you can see below.

Screen Shot 2017-08-09 at 11.57.42 AM

If you happen to come across an example of basic economy pricing higher than regular coach, please take a screenshot and send me a tweet (@zachhonig) so I can send it along to UA. And if you do choose to book the flight, you’ll likely see the following note if you accidentally select the higher basic economy fare:


So, while this can certainly make shopping for flights a bit annoying, you’re apparently not at any risk of landing a basic economy “mistake fare” (so to speak). As always, read your flight details carefully before checking out, and again once you receive a receipt. Basic economy will still get you from A to B, but, as you’ll see in our recent review, it’s certainly worth going out of your way to avoid — especially when you aren’t expecting it.

Have you come across any basic economy pricing issues?

Delta SkyMiles® Platinum American Express Card

Earn 90,000 bonus miles and 10,000 Medallion® Qualification Miles (MQMs) after you spend $3,000 in purchases on your new card in the first three months of card membership. Offer ends 11/10/2021.

With Status Boost™, earn 10,000 Medallion Qualification Miles (MQMs) after you spend $25,000 in purchases on your Card in a calendar year, up to two times per year getting you closer to Medallion Status. Earn 3X Miles on Delta purchases and purchases made directly with hotels, 2X Miles at restaurants and at U.S. supermarkets and earn 1X Mile on all other eligible purchases. Terms Apply.

Apply Now
More Things to Know
  • Limited Time Offer: Earn 90,000 Bonus Miles and 10,000 Medallion® Qualification Miles (MQMs) after you spend $3,000 in purchases on your new Card in your first 3 months. Offer expires 11/10/2021.
  • Earn up to 20,000 Medallion® Qualification Miles (MQMs) with Status Boost® per year. After you spend $25,000 in purchases on your Card in a calendar year, you can earn 10,000 MQMs two times per year, getting you closer to Medallion® Status. MQMs are used to determine Medallion® Status and are different than miles you earn toward flights.
  • Earn 3X Miles on Delta purchases and purchases made directly with hotels.
  • Earn 2X Miles at restaurants worldwide, including takeout and delivery and at U.S. supermarkets.
  • Earn 1X Miles on all other eligible purchases.
  • Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. *Payment of the government imposed taxes and fees of no more than $75 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
  • Enjoy your first checked bag free on Delta flights.
  • Fee Credit for Global Entry or TSA Pre✓®.
  • Enjoy an exclusive rate of $39 per person per visit to enter the Delta Sky Club® for you and up to two guests when traveling on a Delta flight.
  • No Foreign Transaction Fees.
  • $250 Annual Fee.
  • Terms Apply.
  • See Rates & Fees
Regular APR
15.74%-24.74% Variable
Annual Fee
Balance Transfer Fee
Recommended Credit
Terms and restrictions apply. See rates & fees.

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.