Preview: A Look Inside the New Terminal at Singapore Changi Airport
There aren't many airports in the world travelers actually look forward to arriving in, but Singapore's Changi Airport (SIN) is definitely one of them. Recently, the World's Best Airport unveiled its soon-to-be-opened Terminal 4, set to officially open to the public at the end of this year — and it looks stunning.
Back in 2012, the folks at Changi decided to repurpose the former Budget terminal and turn it into a full-service terminal to help the airport cope with its increase in passenger traffic. After two years of design and planning, the airport operator, Changi Airport Group, released a video in 2014, providing a sneak peek into the space before construction had started. Check out the video below for a closer look.
Fast forward three years and the terminal is almost ready to welcome its first travelers. Situated on southern end of the airport, the 2.4-million-square-foot terminal is the smallest of four, but also the most advanced, offering an end-to-end Fast and Seamless Travel (FAST) experience aimed at improving operational efficiency and reducing wait times for passengers.
The difference between other airports and Changi is obvious upon entering the departure hall area. There's a sense of having more space thanks to the high ceilings, a common theme that runs across all of SIN's terminals. Similar to Terminal 3's design philosophy, the use of skylights and glass walls allows natural light to flow in, providing a naturally ambient daytime experience for passengers in eco-friendly fashion.
The departure hall houses seven check-in rows, four of which are dedicated FAST lanes. There, passengers can use one of the do-it-yourself check-in kiosks to obtain boarding passes and baggage tags.
At the automated bag-drop stations, a photo of the passenger is captured and matched against the photo in the passport before it'll accept the luggage.
Local and international works of art and sculptures are featured prominently, all depicting the common themes of travel and aviation. Look out for Hey Ah Chek!, a sculpture by local Cultural Medallion winner Chong Fah Cheong, which depicts a mother and her son hailing a trishaw ride after a visit to the market in the 1950s.
Three large bird sculptures greet passengers in both the arrival and departure halls as part of Les Oiseaux (The Birds) by French artist, Cedric Le Borgne.
As passengers transit from the departure hall to airside, things look a little different. Unlike its other terminals, Changi is implementing centralized security screening in Terminal 4 — nothing too unfamiliar for the average US traveler. While in line, passengers can view a 50-minute long, custom-created montage of scenes from around the region on a 230-foot-long immersive LED wall — a far cry from the usual TV screens reminding people to take out their liquids and electronics. Here's a preview, below:
Once you're past security, look up to see Petalclouds, a specially commissioned kinetic sculpture that moves to a classical score, similar to the Kinetic Rain you'll see in Terminal 1.
Passengers can also find more traditional elements in the transit area, which showcases Singapore's local culture and flavor. The Heritage Zone gives a glimpse into the evolution of shophouse architecture from the 1880s to the 1950s, which can still be seen today in the city's Joo Chiat and Katong neighborhoods.
More art sculptures line the walkway that leads you toward the boarding gates.
Colorful seating dots the waiting areas, serving as a reminder of the fun the airport designers had in mind for this terminal.
Known as The Garden City, it's no surprise to find trees along the corridors here, made possible thanks to Changi's in-house horticulture team of 11.
Similar to check-in, facial recognition technology is also present at the automated boarding gates.
Starting from the arrival hall, which houses both manned and FAST immigration counters, the effort is being made to impress arriving passengers.
And you can forget the gloomy basements where most airports situate their baggage carousels. At Changi, travelers will be surrounded by lush foliage and natural light while they wait for their bags.
This terminal and the upcoming Jewel Changi Airport expansion is Changi's way of redefining the airport experience, and is a true testament to the operator's continual push for innovation and design. While there is no official opening date as of this writing — the terminal is currently undergoing the final stages of its operational trials — we know nine airlines will operate out of this new space as of late 2017: AirAsia Group (four airlines), Cathay Pacific, Cebu Pacific, Korean Air, Spring Airlines and Vietnam Airlines. The terminal has 17 stands available for narrow-body aircraft and four stands for wide-body aircraft. Once opened, it will serve up to 16 million passengers a year, raising Changi's total handling capacity to 82 million passengers per annum.
Images courtesy of the Changi Airport Group.
TPG featured card
at American Express's secure site
Terms & restrictions apply. See rates & fees.
| 3X | Earn 3X Miles on Delta purchases. |
| 1X | Earn 1X Miles on all other eligible purchases. |
Pros
- Delta SkyClub access when flying Delta
- Annual companion ticket for travel on Delta (upon renewal)
- Ability to earn MQDs through spending
- Various statement credits for eligible purchases
Cons
- Steep annual fee of $650
- Other Delta cobranded cards offer superior earning categories
- Earn 100,000 Bonus Miles after you spend $6,000 or more in purchases with your new Card within the first 6 months of Card Membership and an additional 25,000 bonus miles after you make an additional $3,000 in purchases on the Card within your first 6 months, starting from the date that your account is opened. Offer Ends 04/01/2026.
- Delta SkyMiles® Reserve American Express Card Members receive 15 Visits per Medallion® Year to the Delta Sky Club® when flying Delta and can unlock an unlimited number of Visits after spending $75,000 in purchases on your Card in a calendar year. Plus, you’ll receive four One-Time Guest Passes each Medallion Year so you can share the experience with family and friends when traveling Delta together.
- Enjoy complimentary access to The Centurion® Lounge in the U.S. and select international locations (as set forth on the Centurion Lounge Website), Sidecar by The Centurion® Lounge in the U.S. (see the Centurion Lounge Website for more information on Sidecar by The Centurion® Lounge availability), and Escape Lounges when flying on a Delta flight booked with the Delta SkyMiles® Reserve American Express Card. § To access Sidecar by The Centurion® Lounge, Card Members must arrive within 90 minutes of their departing flight (including layovers). To access The Centurion® Lounge, Card Members must arrive within 3 hours of their departing flight. Effective July 8, 2026, during a layover, Card Members must arrive within 5 hours of the connecting flight.
- Receive $2,500 Medallion® Qualification Dollars with MQD Headstart each Medallion Qualification Year and earn $1 MQD for each $10 in purchases on your Delta SkyMiles® Reserve American Express Card with MQD Boost to get closer to Status next Medallion Year.
- Enjoy a Companion Certificate on a Delta First, Delta Comfort, or Delta Main round-trip flight to select destinations each year after renewal of your Card. The Companion Certificate requires payment of government-imposed taxes and fees of between $22 and $250 (for itineraries with up to four flight segments). Baggage charges and other restrictions apply. Delta Basic experiences are not eligible for this benefit.
- $240 Resy Credit: When you use your Delta SkyMiles® Reserve American Express Card for eligible purchases with U.S. Resy restaurants, you can earn up to $20 each month in statement credits. Enrollment required.
- $120 Rideshare Credit: Earn up to $10 back in statement credits each month after you use your Delta SkyMiles® Reserve American Express Card to pay for U.S. rideshare purchases with select providers. Enrollment required.
- Delta SkyMiles® Reserve American Express Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
- With your Delta SkyMiles® Reserve American Express Card, receive upgrade priority over others with the same Medallion tier, product and fare experience purchased, and Million Miler milestone when you fly with Delta.
- Earn 3X Miles on Delta purchases and earn 1X Miles on all other eligible purchases.
- No Foreign Transaction Fees. Enjoy international travel without additional fees on purchases made abroad.
- $650 Annual Fee.
- Apply with confidence. Know if you're approved for a Card with no impact to your credit score. If you're approved and you choose to accept this Card, your credit score may be impacted.
- Terms Apply.
- See Rates & Fees