Airlines Waiving Change Fees For Passengers Affected by the Trump Travel Ban
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
Earlier today we reported on the new travel rules for immigrants, refugees and American citizens due to the executive order signed Friday by President Donald Trump. As a result, a significant number of foreign nationals and permanent residents are being denied boarding by airlines around the world.
Some airlines are now reacting with change fee waivers for those affected by the ban. We have reached out to all US carriers that serve international destinations, and as of this writing, here is a comprehensive list of those who have announced waivers and those who have not, along with selected international airlines with new waiver policies. We will update this list as we get more information (last updated 1/29/17 5:00pm).
On Sunday American issued a press release that states “We are working with authorities to comply with the executive order while treating all of our customers with respect and taking great care of any affected customers by assisting them with rebooking options and full refunds.”
Delta’s website has posted a statement that it “will make every effort to contact impacted customers with flexible rebooking options, including refunds.”
We have reached out to United but have not yet received a response regarding fee waivers. However, a notice on United’s website currently states that “Effective immediately and until further notice, due to an executive order, the U.S. Department of State has revoked immigrant and non-immigrant visas for travelers to the United States from Iran, Iraq, Libya, Somalia, Sudan, Syria and Yemen. Please note that this does not affect U.S. resident card holders. Customers who meet these qualifications will not be able to board a United- or United Express-operated flight to the U.S. If you have travel plans that are affected by this new regulation, please contact the United Customer Contact Center.”
Southwest never charges change or cancellation fees, though if you are traveling on a “Wanna Get Away” fare, you may only be eligible for a travel credit rather than a refund.
We have reached out to JetBlue but have not yet received a response.
Air Canada’s website currently states that “if you are affected by this policy, you may contact Air Canada Reservations to change your flight, free of charge, to another date between now and January 20, 2018, subject to availability in the cabin you originally purchased. Otherwise, any fare difference will apply. You may also choose to travel to an alternate destination. Any change fees will be waived; however, any fare difference will apply. It is also possible to request a refund or credit towards future travel.”
According to Bloomberg, British Airways is offering a refund for travel to the US and will give passengers the option of rebooking flights.
Featured image courtesy of Nirad/Getty Images.
Welcome to The Points Guy!
WELCOME OFFER: 60,000 Points
TPG'S BONUS VALUATION*: $1,200
CARD HIGHLIGHTS: 3X points on dining and 2x points on travel, points transferrable to over a dozen travel partners
*Bonus value is an estimated value calculated by TPG and not the card issuer. View our latest valuations here.
- Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Ultimate Rewards®.
- Enjoy new benefits such as a $50 annual Ultimate Rewards Hotel Credit, 5X points on travel purchased through Chase Ultimate Rewards®, 3X points on dining and 2X points on all other travel purchases, plus more.
- Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards®. For example, 60,000 points are worth $750 toward travel.
- With Pay Yourself Back℠, your points are worth 25% more during the current offer when you redeem them for statement credits against existing purchases in select, rotating categories.
- Get unlimited deliveries with a $0 delivery fee and reduced service fees on eligible orders over $12 for a minimum of one year with DashPass, DoorDash's subscription service. Activate by 12/31/21.
- Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more.
- Get up to $60 back on an eligible Peloton Digital or All-Access Membership through 12/31/2021, and get full access to their workout library through the Peloton app, including cardio, running, strength, yoga, and more. Take classes using a phone, tablet, or TV. No fitness equipment is required.