One Flight Attendant Insider's Best Tips for Dealing With Turbulence
Last Friday, 22 passengers and two flight attendants were injured when a JetBlue flight suddenly encountered a bad thunderstorm — and as a result, extreme turbulence — on its way from Boston to Sacramento. The plane was eventually diverted to Rapid City.
"People were flying out of their seat belts and hitting their heads on the ceiling; it was very scary," passenger Eileen Lynch told CNN before describing the experience as being like Disney's "Tower of Terror" ride.
With safety in mind, we reached out to everyone's favorite flight attendant insider, Carrie A. Trey, to find out what passengers should do when the plane starts rocking at 35,000 feet. Here are her best tips for dealing with turbulence in the following situations:
While You're on Your Way Back to Your Seat
Three words: Just. Sit. Down. "Take the nearest seat and don't get up until it's safe to do so," said Trey. "This is what we are trained to do if we can't make it to a jump seat, and the same goes for passengers. Sit down and stay down."
While You're in the Restroom
While you may think the airplane lavatory is an awkward place to have to hunker down during turbulence, it's actually one of the best (who knew?)
"This is admittedly one of the safer places to be in turbulence if you're not in your seat," said Trey. "Airplane bathrooms are getting smaller by the minute, which is generally not a good thing — in turbulence, however, it means there's less space to bounce around. Put down the toilet lid, sit down and do your best to brace yourself until the worst has passed."
While You're in the Shower
If you're lucky enough to be flying on a plane where showering in the sky is an option — like in Etihad's Residence or Emirates First Class, for instance — listen up. "I would imagine that the best thing you could do is sit down in the corner, away from potential hazards for injury, such as the shower head," said Trey.
While You're Eating or Drinking
Nothing's worse than accidentally spilling something on your lap — or worse, on the person next to you! — during a long flight, especially if whatever you spilled is hot.
"If you're worried that hot beverages or food are going to become an issue, just put them on a floor," said Trey. "A mess is much easier to deal with than a burn."
So what happens if turbulence strikes during the meal service?
"Stop! Put it down. I promise you don't need another bite of your admittedly mediocre airplane curry that badly!" said Trey. "And yes, I realize that sometimes during light turbulence we do continue the service. And please don't ask for coffee. This is just going to burn you and/or me later if things get rough."
While You're in Your Seat
Taking simple precautions while you're seated can make a big difference if things start to get bumpy.
"Seat belts. Seat belts. Seat belts!" said Trey. "It doesn't matter how many times we tell you to keep them fastened, most people do not. They come unbuckled the second we're off the ground, and often halfway down the runway on landing. That little belt, however, is the only thing preventing you from making an impression of your head in the panel above you."
So even if you're sitting, keeping your seat belt on sometimes can be the difference between getting hurt and not if things suddenly start to get shaky.
"Often times, half the injuries you hear about during turbulence happen to the crew, as it's our job to be up and about in the cabin," said Trey. "However, the other half usually happen to passengers who have neglected to wear their seat belts. Please, wear them."
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- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
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Rewards Rate
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
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You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
$325Recommended Credit
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Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

