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Review: Southwest (Boeing 737) from Newark to Las Vegas

July 11, 2016
6 min read
IMGSouthwestEWR
Review: Southwest (Boeing 737) from Newark to Las Vegas
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TPG Contributor Nick Ellis recently celebrated his birthday in Sin City, flying aboard Southwest Airlines' Boeing 737-800 on a new route between Newark (EWR) and Las Vegas (LAS). Here's his review. (All photos are by the author).

Just after a trip to Las Vegas with some of my co-workers, I returned to Sin City to celebrate my birthday with family and friends. Remembering that Southwest Airlines had recently launched a nonstop route between Newark (EWR) and Las Vegas (LAS), and the fact that I hadn't flown the airline in several years, I decided to give this new route a try.

Booking

I used my Chase Sapphire Preferred card — which lets you earn 2x points on travel and dining at restaurants and 1 point per dollar spent on all other purchases worldwide — and paid $575 for the round-trip ticket, which yielded me a total of 1,150 Ultimate Rewards points. If I had paid with a Citi Prestige or Premier Rewards Gold Card from American Express , I would have earned 3 points per dollar spent on my travel purchase.

I also earned 3,052 Rapid Rewards points for my round-trip flight, which count toward earning the highly coveted Companion Pass from Southwest.

I earned 3,052 Rapid Rewards points for my round-trip flight.

Arrival and Check-In

Southwest's gates at Newark (EWR) are located in Terminal A. I took an Uber ride from TPG Headquarters in Manhattan and was greeted with a fairly deserted departures area.

The departures drop-off area wasn't too busy when I arrived.

Southwest occupies just a few check-in desks in Terminal A and when I arrived, there thankfully weren't that many people waiting in line. The carrier offers passengers two free checked bags, so I checked mine and then made my way to security.

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Southwest's small and crowd-free check-in area at EWR.

Newark's Terminal A dates back to the 1970s, and it shows — the security checkpoint is crammed into a tiny hallway which doesn't allow for many people to be screened at one time. Luckily, it wasn't too crowded when I went through security, but I can see how wait times would be very long during busier periods.

Terminal A was built in the 1970s, so security checkpoints are often crowded and not as efficient as they could be.

Boarding

If you don't know by now, Southwest doesn't assign seats on its flights. That means the sooner you board the aircraft, the more choices you'll have to find the perfect seat. Each passenger is assigned a boarding position based on your check-in time for groups A, B or C with a number between 1 and 60.

Since I forgot to check in exactly 24 hours before my flight, I was assigned a position in the middle of Group B, so I didn't have a ton of choices when it was time to choose my seat. As a result, I ended up sitting in the very last row.

Southwest's boarding process is efficient, but you can easily get stuck with a bad seat.

The good news is there are plenty of ways to avoid the situation I managed to get myself into. Flyers who have A-List status with the airline are entitled to priority boarding on every flight. You can also book a Business Select fare, which comes bundled with a guaranteed A1 - A15 boarding position. Those who don't often fly on Southwest can purchase EarlyBird Check-In for an additional $15 per person (recently increased from $12) to get a position reserved before general boarding begins.

The Seat

This particular 737 had 143 standard seats arranged in a 3-3 layout. Each seat measured 17-inches wide and had 31-inches of pitch. Compared to JetBlue's more generous seat width and pitch, I felt noticeably more cramped on this flight.

I felt a little cramped in my seat on this flight.

The seats were a slimline design, featuring fixed headrests that actually were a perfect height for me, though I imagine that will not be the case for everybody.

The seats were a slimline design, but the headrests were generously padded and a perfect height for me.

My seat was in the very last row of the plane, which wasn't a huge deal on Southwest because every seat is exactly the same, but I definitely prefer the ability to choose your own seat before boarding the aircraft.

The view from my seat in the very last row.

In-Flight Entertainment

This aircraft was not equipped with seatback IFE, but Southwest did provide free entertainment for those who brought their own devices. I was able to browse through several channels of live TV, ranging from national news to HGTV. There were also movies available to purchase for 5 bucks a pop.

Southwest's IFE provided several channels of live TV as well as other info pertaining to the flight.

I spent the majority of my flight watching different TV shows as the movie selection didn't interest me much. All the channels worked well, and the interface was intuitive and easy to use. I would have preferred to have an IFE system mounted in the seat-back in front of me though — resting my laptop on the tray table made an already cramped seat feel even more so.

There were a number of movies available for purchase but I stuck to watching TV.

I purchased Wi-Fi onboard for $8, but it was basically worthless. The connection was almost unbearably slow and it took almost half the flight to complete a speed test just to prove how slow it really was.

The in-flight Wi-Fi was basically useless.

Bottom Line

Overall, I'd say I had a decent flight to Las Vegas. The crew was excellent and even had an impromptu celebration on board for a passenger who'd turned 97 the day of the flight! The flight attendants were all very attentive and quick to accommodate anything I asked for.

I snuck a peek inside the cockpit of our Boeing 737 before leaving the plane.

That being said, given the cost of this flight, I think I'd look for a different carrier to take me to Sin City in the future.

Have you flown Southwest recently? Tell us about it, below.

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TPG Editor‘s Rating
4 / 5
Go to review
Apply for American Express® Gold Card
at American Express's secure site

Rewards

1 - 4X points

Intro offer

As High As 100,000 points. Find Out Your Offer.

Annual Fee

$325

Recommended Credit

Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.
Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review

Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.