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Where Flight Attendants Disappear to During a Long Flight

June 19, 2015
3 min read
Qatar Crew Rest
Where Flight Attendants Disappear to During a Long Flight
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This week, TPG Editor-in-Chief Zach Honig is reporting live from the Paris Air Show. During a tour of Qatar’s brand-new Airbus A350, he was able to photograph a flight attendant rest facility — read on to see what it's like.

If you've traveled on a long-haul flight on a twin-aisle aircraft, you may have noticed that the crew appears to thin out significantly after the first meal service. But with passengers occupying all of the seats, where in the world do they go? Chances are, those missing flight attendants are relaxing a few feet above your head in a designated "crew rest." Just as you might when working an hourly job on the ground, crew members need to rest for a certain number of hours during especially long flights — they're not doing it to be lazy; it's actually required by the FAA and government agencies abroad.

Newer planes, like the Airbus A350 and Boeing Dreamliner have very modern crew rests that appear to be almost as comfortable as the first or business-class seats a level below. There are mattresses, pillows and sometimes even in-flight entertainment systems, with the same content available to passengers. The crew rest is usually at the front or the back of the plane, though some aircraft have them at both ends, with relief pilots occupying the front and flight attendants resting in the rear.

On Qatar's Airbus A350, flight attendants have real (albeit thin) mattresses to sleep on.

During my Qatar A350 tour earlier today, the pilot crew rest was off limits to photography, but we were permitted to shoot in the flight attendant area at the back of the plane.

The Qatar A350 crew rest area is quite large, with one bed in the front above the entrance, two in the middle and three in the rear.

Crew rests are typically hidden behind unmarked doors that might otherwise look like a closet or lavatory. It's strictly forbidden for passengers to access a crew rest during a flight, so don't even think about trying! On smaller planes, pilots and flight attendants might have rest facilities in the regular cabin, separated from passengers by thick curtains; just like with dedicated rooms, you can't interrupt crew members resting there.

It might seem unfair that flight attendants have access to a comfy (yet claustrophobic) in-flight refuge while you're suffering in coach, but on long flights, they need to be well-rested in order to deliver proper service, or assist during an emergency.

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4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
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  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.